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Customer reviews for Member's Mark 4-Burner 36" Propane Gas Griddle w/ Cover for
Member's Mark 4-Burner 36" Propane Gas Griddle w/ Cover
4.1 out of 5 stars
stars
101 ratings75 reviews
  1. 5 stars69% (70)
  2. 4 stars3% (3)
  3. 3 stars11% (11)
  4. 2 stars5% (5)
  5. 1 star12% (12)

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Showing 21-30 of 75 reviews
Aug 3, 2026
Reviewer name: GMaster
1 out of 5 stars
1 out of 5 stars review

Griddle works but Customer Service Unreachable

The handle for the cover came deffective and I called the (888) 509-1721 during business hours and no one picks up. It's automated and I left 3 messages and no one has called me back. I'm ready to rent a truck to take this whole Griddle back to Sam's club and ask for a refund. I bought this thinking I was going to save $$$ over buying one of B****Stones. I guess I was wrong. I actually used the griddle and it works like a charm but can't touch the lid because the handle is defective. I only need a replacement handle with M6 bolts sent to me and it will work. Too bad their customer services doesn't answer my phone call. There is no email either to have a record of emails.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Apologies for the issue you have with the lid handle. Please contact us by email fanxubin@vanward.com , We will send you a new handle. Thanks!

Aug 11, 2026
Reviewer name: Jay
5 out of 5 stars
5 out of 5 stars review

Love it

I'm really impressed with this grill! It heats up quickly and evenly, and having five burners gives me plenty of space to cook different foods at the same time. The grill is sturdy, spacious, and looks great on the patio. I've used it for burgers, chicken, steaks, and vegetables, and everything has cooked beautifully. The temperature is easy to control, and cleanup has been pretty simple as well. It's definitely a great grill for family cookouts or entertaining guests. For the price and quality, I'm very happy with this purchase. I would absolutely recommend it to anyone looking for a reliable, spacious propane grill!

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!

Aug 21, 2026
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Grillin time

I gave away as a gift. Great price.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!

Aug 21, 2026
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Griddle

This griddle Awesome. I have cooked on it about 7 times now and it gets HOT.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thanks so much for your review! We’re glad to hear it works well for you and that you’re happy with the value!

Mar 28, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Members Mark 4 burner flat grill

This grill works extremely well, we have cooked a lot of meals on it. Can't wait to cook breakfast and fajitas on it as well.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Jul 18, 2026
Reviewer name: Kasey
5 out of 5 stars
5 out of 5 stars review

this grill works amazing . it makes my cookouts so much easier. it's well made and easy to put together . it has plenty of space and easy to move. i absolutely love everything about it

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Jun 17, 2026
Reviewer name: KWhite
3 out of 5 stars
3 out of 5 stars review

Hood is Trash

Griddle is good but the hood is trash. Does not do well in humidity. Paint start chipping after first use. There was condensation on the hood once the cover was removed the first week.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thank you for your honest feedback. We&#39;re glad to hear that you&#39;re satisfied with the griddle&#39;s performance, but we&#39;re truly sorry to learn about the issues with the hood—especially paint chipping after the first use and condensation buildup in humid conditions. That&#39;s certainly not the quality we expect our products to deliver.<br /><br />Please know that we take this seriously. We&#39;d like to help.Pls call our customer service team (888) 509-1721 for more help.

Sep 7, 2026
Reviewer name: JessicaGoeppner
5 out of 5 stars
5 out of 5 stars review

Great quality

Excellent craftsmanship and quality. Got this grill for my husband for his birthday and he loved it. He said he could tell that it's very well made with great quality and it heats up super quickly.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Jun 1, 2026
Reviewer name: XiaoxingLu
5 out of 5 stars
5 out of 5 stars review

durable and well-disigned

My husband like this griddle, it is a fantastic choice for anyone looking for a durable, spacious, and affordable outdoor cooking station. I would definitely recommend it to family and friends.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thank you for the great review and the high rating! We are so happy your husband is loving the griddle.

Jun 4, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Can't wait

I haven't fired it up yet, but I'm already excited about this 4-burner griddle. The size is impressive, the build looks solid, and I can already picture weekend breakfasts, smash burgers, and cookouts for family and friends. Assembly was straightforward, and everything appears well-made. If it cooks as good as it looks, this griddle is going to get a lot of use.

Helpful?0Z0FPYTMYHKQ17853108668
reply from Vanward Electric

Thanks for sharing! We are thrilled you are excited and impressed with the build. Here is to many amazing meals ahead!