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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars
6,819 ratings5,064 reviews
  1. 5 stars78% (5,322)
  2. 4 stars11% (741)
  3. 3 stars4% (244)
  4. 2 stars3% (172)
  5. 1 star5% (340)

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Showing 251-260 of 5,064 reviews
Apr 12, 2026
Mary1952
1 out of 5 stars review

Disappointed

It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember. When you’ve trusted a product for a long time, you should be able to count on the same comfort and quality — not a change that leaves you disappointed. We appreciate you bringing this to our attention, and we’d like to learn more about the specific package you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so we can gather a few details and help make this right.

Mar 23, 2026
TJ
1 out of 5 stars review

Disappointed

Disappointed in the size of the rolls for the price. Never buying these again at Sam’s.

Helpful?2BH81YGS37UD17836403363
Jan 21, 2026
Muck58
3 out of 5 stars review

Smooth tear is bad

I love Charmin ultra soft. But smooth tear it's not. It doesn't work you actually have to rip it apart. Just thought you need to know that.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Hi, thanks for taking the time to share this feedback with us. We’re sorry to hear that the smooth tear feature didn’t work as expected — we understand how frustrating it is when tearing isn’t clean or easy. Your comments are helpful and will be shared with our product team so they can continue reviewing this experience. If you’d like to discuss this further or need assistance, please feel free to contact Charmin Consumer Care at 1-800-777-1410.

Feb 27, 2026
MacyS
5 out of 5 stars review

Big

This product is very large, may be too large for some toilet paper roll holders. However, it is very soft, durable, and La roll lasts a good while.

Review from influenster.com
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Feb 13, 2026
Charmin 256
3 out of 5 stars review

Not many squares per roll

My son brought this home from a shopping trip. I can't believe there are only 156 sheets on a triple roll. Is this packaging correct?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Dec 12, 2025
Robino66
5 out of 5 stars review

Congrats on Creating the world's BEST toilet tissue

CONGRATULATIONS! You did it, Charmin! You created the most perfect toilet paper in history! I love it so much!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Nov 12, 2025
sabrinap340_4160
5 out of 5 stars review

Soft and durable!

Definitely my favorite TP! Super soft and absorbent! Great for your behind, doesn’t leave you raw like some TP! Light weight as well, making it easy to use!

Review from influenster.com
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Nov 4, 2025
fanchera_3986
5 out of 5 stars review

Soft and absorbent

Love the softness of Charmin. It’s soft and gentle, non- irritating. I think one of the most important qualities for me in choosing a toilet paper is the residue factor. Charmin doesn’t leave anything behind!

Review from influenster.com
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Nov 22, 2025
cesiam15_8307
5 out of 5 stars review

Money saver

I’ve used these and they are so soft. You only need a couple of pieces to wipe. Saves a lot of toilet paper and money cause it will last longer. No need to roll a bunch of toilet paper in your hands.

Review from influenster.com
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Nov 25, 2025
anthonyg166_9031
5 out of 5 stars review

The only brand I buy

What can you say about your favorite toilet paper. I love that it comes in these extra large rolls, and that they made them easier to tear off. I always go with soft over attenuator some reason, but soft always seems durable enough.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363