Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars
6,819 ratings5,064 reviews
  1. 5 stars78% (5,322)
  2. 4 stars11% (741)
  3. 3 stars4% (244)
  4. 2 stars3% (172)
  5. 1 star5% (340)

Member photos

  • +37 images
Sort by |
Showing 241-250 of 5,064 reviews
Feb 15, 2026
AnnaF
5 out of 5 stars review

Great TP

This is a great toilet paper. Very durable and soft. Squares are plush and can cover more usage. Definitely worth the hype. I would recommend this toilet paper.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Feb 11, 2026
pkoh_3368
5 out of 5 stars review

Soft

Those are very soft and has thick layers, has no scent and I feel like for mega rolls those are pretty small, but does the job and again, very soft so I think is really good.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Jan 15, 2026
DanaO
5 out of 5 stars review

Great toliet paper

This is a great toilet paper. It’s so soft to use and and is great for people with the most sensitive skin! It’s strong and so reliable to get the job done.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Oct 26, 2025
sinjag1_7017
5 out of 5 stars review

Soft and pretty durable

Honestly, the Charming Bath Roll is pretty solid for the price. It’s soft and gentle, which is a big win for me since I have sensitive skin. It absorbs well, so it gets the job done without any issues. I’ve never had it tear on me, even when it’s wet, which is nice. That said, it’s not super thick like some other brands, so if you’re into a really plush feel, it might not be your fave. Also, the packaging isn’t anything special, and there’s a slight paper smell, but it’s nothing crazy. For the price, though, it’s definitely worth it. It’s simple, does the job, and doesn’t cost a ton. I’d recommend it if you're looking for something basic but reliable.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Sep 1, 2025
clarkk4_1097
4 out of 5 stars review

love this so much

Charmin Ultra Soft Mega Roll lives up to its name—super soft, gentle, and extra comfortable while still strong enough to hold up. The mega rolls last a long time, so you don’t have to change them as often, which is convenient for busy households. It’s septic-safe and dissolves well, so no worries about plumbing issues. If you’re looking for a balance of softness, durability, and value, Charmin Ultra Soft is hard to beat.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Nov 7, 2025
francheismic_8494
5 out of 5 stars review

If it’s with fragrance it’s much better

Charmin Ultra Soft is a premium toilet paper known for its exceptional softness and comfort. It’s thick, absorbent, and gentle on the skin, making it ideal for everyday use. Each roll lasts long and provides a clean, luxurious feel that stands out from regular toilet paper.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Nov 22, 2025
eerp
1 out of 5 stars review

Change in quality.. No longer suitable for sensitive skin

i’ve been using charmin ultra soft for as long as i can remember… for the last few months i’ve noticed that ultra soft is no longer soft but the price of it keeps going up. I’ve given myself micro-abrasions because of house ROUGH this toilet paper has become. You’ve lost a long time customer.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thanks for sharing your feedback, and I’m really sorry to hear about your experience with the toilet paper. That’s definitely not the softness you should expect, especially if you’ve used it for years. We appreciate you letting us know, and we’d really like to learn more so we can help. Whenever you have a moment, please reach out to our team directly at 1-800-777-1410 so we can look into this and make things right.

Sep 19, 2025
Kathie16
4 out of 5 stars review

I have been buying Ultra Soft for years. I bought the first toilet paper when we got married in 1967 and still am buying it today. The only thing I don't like is that the paper rolls are always crushed when the toilet paper is over wrapped and then the paper doesn't roll properly. Once in a while I get 3-4 rolls that aren't smashed, but usually all the rolls are crushed in the over wrapped package. I think that the machine that over wraps the roll is set too tight,

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Sep 4, 2025
justinaa_6512
5 out of 5 stars review

Soft and thick

Look i know its pricey but to me its worth it. I tried the warehouse brand and quickly changed back. Its thick, strong and most important soft. They have a new feature where the perforation is wavy so that it evenly breaks off. Nice feature but wasn't necessary. No scent but it does leave some dust. I deal with it because I love this TP.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Apr 12, 2026
Mary1952
1 out of 5 stars review

Disappointed

It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember. When you’ve trusted a product for a long time, you should be able to count on the same comfort and quality — not a change that leaves you disappointed. We appreciate you bringing this to our attention, and we’d like to learn more about the specific package you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so we can gather a few details and help make this right.