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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars
6,819 ratings5,064 reviews
  1. 5 stars78% (5,322)
  2. 4 stars11% (741)
  3. 3 stars4% (244)
  4. 2 stars3% (172)
  5. 1 star5% (340)

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Showing 1-10 of 5,064 reviews
Apr 2, 2026
Cin
5 out of 5 stars review

Verified Purchase

Charmin ultra soft easy tear STRONG PRODUCT

Charmin easy tear is definitely a plus but the reason I buy CHARMING it’s high quality product and it is soft and strong paper also exorbitant and you don’t get a UTI from it other toilet paper I cannot use it says soft and it fell soft to your fingers. Like it feels soft but when you wipe with it, it’s like sandpaper!!!!! Then Iam irritated and the doctor gives me medicine for a UTI overall I guess it’s cause I don’t think Charmin has very much perfume in its product also that I can tell the differences between Charmin quality paper and other quality paper. I know you pay a little more for it, but you get better quality. I actually like the extra large roll Charmin easy tear is my favorite, because I like how large the toilet paper rolls are they last a long time without having to change the role? No, I love the exorbitant of the product also and it’s very strong and Soft and it’s so exorbitant you do not have to use very much and to me, that’s a savings and so with this product I don’t have a problems.

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Dec 25, 2025
bobpo
5 out of 5 stars review

Verified Purchase

Great toilet paper

This EZ Smooth tear toilet paper is the greatest. t tears off of the roll that is attached to a wall close to the toilet perfectly every time and it's soft when it's time to do the paperwork.

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Nov 17, 2025
v1sande
5 out of 5 stars review

Verified Purchase

A Royal Throne Deserves Royal Paper

If royalty ever needed toilet paper, Charmin Ultra Soft is exactly what they’d demand. This stuff is so soft I’m convinced it was woven by baby angels wearing velvet gloves. One wipe and I questioned every life choice that led me to use anything else. It’s thick enough to make you feel protected, soft enough to make you emotional, and somehow strong enough to survive situations I won’t discuss publicly. I used to dread bathroom time, now I practically schedule appointments. If your current toilet paper feels like sandpaper, tree bark, or the regrets of your past, do yourself a favor: upgrade to Charmin Ultra Soft. Your backside will thank you, your plumbing will thank you, and honestly… your soul might thank you too.

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Jul 16, 2026
LarryH
4 out of 5 stars review

Verified Purchase

Smaller width rolls prevent comparison shopping

Even when the TP is similar to all other Charmin Ultra Soft, I am frustrated by the narrower roll. The other big-box warehouse store sells fewer but wider rolls. I guess the only way to compare is total sq-ft but this isn't practical. I wish Sam's Club had the wider rolls.

Helpful?2BH81YGS37UD17836403363
reply from Charmin

Thank you for sharing your feedback with us. We’re glad to hear your Charmin Ultra Soft – 32 Rolls is performing similarly to the other Charmin Ultra Soft products you’ve used, and we understand your frustration with the narrower roll width in this specific Sam’s Club offering.<br /><br />Some warehouse clubs carry exclusive sizes or formats, and in this case the roll width is different, which can make comparison shopping harder. The most accurate way to compare is by looking at total square feet, but we understand that isn’t always practical when you’re trying to quickly evaluate value on the shelf. We appreciate you letting us know you’d prefer the wider rolls at Sam’s Club, and we’ll make sure your feedback is shared with our team.<br /><br />If you’d like to share any additional details, you can reach our Charmin team at 1‑800‑777‑1410.

Dec 25, 2025
Maria
3 out of 5 stars review

Verified Purchase

Still too expensive

Yes it's true that you don't use as much toilet paper as the cheap stuff however it's still overpriced very expensive

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Jan 31, 2026
Deb P
3 out of 5 stars review

Verified Purchase

Not the same

Rolls are not as wide as Charmin purchased at non-warehouse stores, so sheets are generally smaller.

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Jan 23, 2026
Dave
2 out of 5 stars review

Verified Purchase

The rolls are now skinnier - you actually get less

I thought I was buying the Charmin I always buy but it was a better price. But when I got the item home the rolls weren’t the same. The rolls are now 1/2” narrower. So I will be watching this on my next purchase.

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Feb 22, 2026
Jose
2 out of 5 stars review

Verified Purchase

Quality has gone down

recently i feel its not the same and especially after using the restoom. before i wouldnt have to worry about cleaning due to tp. but now it seems like i need to clean alot more. yeah its soft and all but after using the restroom everytime i feel like i need to clean it because of it

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reply from Charmin

Thank you, Jose, for sharing your experience. It’s understandable to feel disappointed when a product you’ve relied on starts to feel different, especially with something as personal and essential as toilet paper. You should feel confident and comfortable after using it, and I’m sorry that hasn’t been the case for you recently.Since this is a concern about the product’s performance, the Charmin team would really appreciate the chance to learn more and look into what you’ve noticed. You can reach them directly at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so they can gather the details and make sure your feedback is reviewed by the right people.If you have another review you’d like help responding to, feel free to share it.

Feb 4, 2026
Schuuch
2 out of 5 stars review

Verified Purchase

Too True to It's Name

Ultra Soft Charmin is WAY too soft and linty for my family. It leaves a powdery mess all over everything, and I mean everything. Will not purchase again.

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reply from Charmin

Hi Sam’s Club, thank you for reaching out and sharing your feedback with us. We’re sorry to hear that the Charmin Ultra Soft was too linty for your family and left behind a powdery residue — that’s certainly not the experience we want you to have.<br /><br />We truly value your feedback and would appreciate the opportunity to learn more and share this with our Product Quality team. Please give us a call at 1-800-777-1410, Monday–Friday, 9:00 AM–6:00 PM EST, so we can better understand your experience and see how we can help.<br /><br />Thank you again for taking the time to let us know — your input is important to us.

Dec 27, 2025
Howard
1 out of 5 stars review

Verified Purchase

Smaller toilet paper sheets!

A few months ago when I purchased the same toilet paper, the rolls were bigger. This purchase, the rolls are 1/2” smaller sheets and the price went up $4.00!!! Disappointing that Chamin decided to make their sheets shorter in size and increase their price!!

Helpful?2BH81YGS37UD17836403363