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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars6,502 ratings5,026 reviews
  1. 5 stars78% (5,050)
  2. 4 stars11% (714)
  3. 3 stars4% (235)
  4. 2 stars3% (169)
  5. 1 star5% (334)

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Showing 11-20 of 5,026 reviews
May 10, 2026
Ralph
5 out of 5 stars review

Verified Purchase

Too Easy

The only thing is that the “easy tear” is just a bit too easy An improvement that didn’t need to be. Don’t know anyone ever who has said “this is too difficult to tear off the roll”.

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Feb 22, 2026
Jose
2 out of 5 stars review

Verified Purchase

Quality has gone down

recently i feel its not the same and especially after using the restoom. before i wouldnt have to worry about cleaning due to tp. but now it seems like i need to clean alot more. yeah its soft and all but after using the restroom everytime i feel like i need to clean it because of it

Helpful?2BH81YGS37UD17836403363
reply from Charmin

Thank you, Jose, for sharing your experience. It’s understandable to feel disappointed when a product you’ve relied on starts to feel different, especially with something as personal and essential as toilet paper. You should feel confident and comfortable after using it, and I’m sorry that hasn’t been the case for you recently.Since this is a concern about the product’s performance, the Charmin team would really appreciate the chance to learn more and look into what you’ve noticed. You can reach them directly at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so they can gather the details and make sure your feedback is reviewed by the right people.If you have another review you’d like help responding to, feel free to share it.

Dec 25, 2025
Maria
3 out of 5 stars review

Verified Purchase

Still too expensive

Yes it's true that you don't use as much toilet paper as the cheap stuff however it's still overpriced very expensive

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Nov 6, 2025
WS
5 out of 5 stars review

Verified Purchase

Great Value!

This is obviously a necessary item for the household, but Sam’s makes it so convenient. This large size packaging still provides the individual smaller portions (like you might find in minimal quantity at a grocery store) to enable easy storage and efficient usage. Great design and value!

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Nov 27, 2025
Hannah
1 out of 5 stars review

Verified Purchase

Rolls are noticeably smaller

Smaller rolls

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reply from Charmin

We’re sorry to hear that you noticed the Charmin Ultra Soft rolls are smaller than expected. We appreciate your feedback and understand how this can be frustrating. If you’d like further assistance regarding your purchase, you can reach out to Sam’s Club Customer Service at 1-888-746-7726.

Feb 6, 2026
Sue
3 out of 5 stars review

Verified Purchase

Charmin Ultra Soft

I had to purchase this as you were out of Members Mark brand. Charmin was more expensive and did not last as long as Members Mark brand.

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Apr 13, 2026
Caroline
2 out of 5 stars review

Verified Purchase

Charmin

Convenient packaging so that I do not have to go to the store more often. The ultra soft is easy to tear and soft against your skin!

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Apr 24, 2026
Phyllis
5 out of 5 stars review

Verified Purchase

Bears love it.

Soft, but strong. It tears evenly.

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May 6, 2026
Debbie W
5 out of 5 stars review

Verified Purchase

My favorite paper

Love this toilet paper. Soft but still strong

Helpful?2BH81YGS37UD17836403363
May 1, 2026
Bernie
3 out of 5 stars review

Verified Purchase

Charmin

Decent product, but price is getting extremely high

Helpful?2BH81YGS37UD17836403363