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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars6,503 ratings5,026 reviews
  1. 5 stars78% (5,051)
  2. 4 stars11% (714)
  3. 3 stars4% (235)
  4. 2 stars3% (169)
  5. 1 star5% (334)

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Showing 191-200 of 5,026 reviews
Jan 31, 2026
rebeccab1908_6046
5 out of 5 stars review

Only Brand of Toilet Tissue We Use

I’ve used Charmin for years because they have some of the softest products and the same applies to this. I’ve tried other brands that are cheaper but they’re hard, thin, and uncomfortable to use. But not Charmin! This brand is soft, thick, and you’ll be glad you bought it. Sometimes they have a sale but it’s worth the price, especially if you want the soft, thick and lasting toilet tissue.

Review from influenster.com
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Jan 26, 2026
yvonnes161_8145
3 out of 5 stars review

Soft and durable, but my household is divided on h

Soft on your bum and durable for the business that it needs to do. Half of my family loves this the other half doesn’t because they say that when they go to the bathroom, this toilet paper leaves behind little cotton trails when they do number two. Personally, I haven’t noticed it, but I do live in a divided house when it comes to this toilet paper. In my opinion, it is soft durable and serves the purpose, but sharing the experience that my household has had.

Review from influenster.com
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reply from Customer Care

Hi there, thanks for sharing such a thoughtful and honest review. We’re glad to hear that many in your household find the Ultra Soft toilet paper to be soft, durable, and effective. That said, we understand the concern about the lint or “cotton trails” some family members have noticed — feedback like this is really helpful for us to better understand different experiences. We’re sorry for any frustration this may have caused, and we’d appreciate the chance to learn more and help. Please feel free to reach out to Charmin Consumer Care at 1-800-777-1410, where our team will be happy to assist and address your concerns.

Apr 1, 2026
LauraB
5 out of 5 stars review

Best toilet paper brand 🔥

Literally been using this toilet paper since I was a kid and now I don’t want to any other brands except for Charmin. Anything else leaves behind all the fuzzies that I can’t stand.

Review from influenster.com
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Apr 19, 2026
James
2 out of 5 stars review

Floating TP

Yes, this product is dusty. More importantly, this stuff floats. Throw a chunk in the bowl and watch it. It just sits there, looking back. I assume that it has an oil based fragrance. I like my TP to sink.

Helpful?2BH81YGS37UD17836403363
Dec 10, 2025
alik126_4590
4 out of 5 stars review

Soft and Strong

Charmin ultra soft is always a quality product and consistently one of the softest toilet papers there is. With that being said depending on where you are purchasing it from it is often the most expensive as well. If you’re looking for one that is still soft but strong and don’t mind the higher price tag I would recommend Charmin.

Review from influenster.com
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Nov 7, 2025
francheismic_8494
5 out of 5 stars review

If it’s with fragrance it’s much better

Charmin Ultra Soft is a premium toilet paper known for its exceptional softness and comfort. It’s thick, absorbent, and gentle on the skin, making it ideal for everyday use. Each roll lasts long and provides a clean, luxurious feel that stands out from regular toilet paper.

Review from influenster.com
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Oct 26, 2025
sinjag1_7017
5 out of 5 stars review

Soft and pretty durable

Honestly, the Charming Bath Roll is pretty solid for the price. It’s soft and gentle, which is a big win for me since I have sensitive skin. It absorbs well, so it gets the job done without any issues. I’ve never had it tear on me, even when it’s wet, which is nice. That said, it’s not super thick like some other brands, so if you’re into a really plush feel, it might not be your fave. Also, the packaging isn’t anything special, and there’s a slight paper smell, but it’s nothing crazy. For the price, though, it’s definitely worth it. It’s simple, does the job, and doesn’t cost a ton. I’d recommend it if you're looking for something basic but reliable.

Review from influenster.com
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Jan 15, 2026
Tom
3 out of 5 stars review

Shrinkage

Wow when I first purchased product I was delighted, it really served its purpose. My most recent purchase was a bit of a disappointment because I realized it has been downsized. First previous purchase measured 4 and 1/2 inches wide, most recent purchase measured just under 4 inches!

Helpful?2BH81YGS37UD17836403363
Jan 7, 2026
gracey66_6526
5 out of 5 stars review

Soft skin everywhere

I love the soft feel on my bottom. The texture of this toilet paper really cleans well while ensuring there is no chaffing or dry skin, the softness keeps my skin feeling soft and luxurious. There is so much paper on each roll that I usually buy the pack of 6 mega rolls and it lasts me two months in my household.

Review from influenster.com
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Nov 22, 2025
eerp
1 out of 5 stars review

Change in quality.. No longer suitable for sensitive skin

i’ve been using charmin ultra soft for as long as i can remember… for the last few months i’ve noticed that ultra soft is no longer soft but the price of it keeps going up. I’ve given myself micro-abrasions because of house ROUGH this toilet paper has become. You’ve lost a long time customer.

Review from charmin.com
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reply from Customer Care

Thanks for sharing your feedback, and I’m really sorry to hear about your experience with the toilet paper. That’s definitely not the softness you should expect, especially if you’ve used it for years. We appreciate you letting us know, and we’d really like to learn more so we can help. Whenever you have a moment, please reach out to our team directly at 1-800-777-1410 so we can look into this and make things right.