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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars6,503 ratings5,026 reviews
  1. 5 stars78% (5,051)
  2. 4 stars11% (714)
  3. 3 stars4% (235)
  4. 2 stars3% (169)
  5. 1 star5% (334)

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Showing 201-210 of 5,026 reviews
Nov 22, 2025
eerp
1 out of 5 stars review

Change in quality.. No longer suitable for sensitive skin

i’ve been using charmin ultra soft for as long as i can remember… for the last few months i’ve noticed that ultra soft is no longer soft but the price of it keeps going up. I’ve given myself micro-abrasions because of house ROUGH this toilet paper has become. You’ve lost a long time customer.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thanks for sharing your feedback, and I’m really sorry to hear about your experience with the toilet paper. That’s definitely not the softness you should expect, especially if you’ve used it for years. We appreciate you letting us know, and we’d really like to learn more so we can help. Whenever you have a moment, please reach out to our team directly at 1-800-777-1410 so we can look into this and make things right.

Feb 11, 2026
pkoh_3368
5 out of 5 stars review

Soft

Those are very soft and has thick layers, has no scent and I feel like for mega rolls those are pretty small, but does the job and again, very soft so I think is really good.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Jan 21, 2026
kellyt293_4301
5 out of 5 stars review

The only brand I have ever used

I don’t buy anything but Charmin. When I was growing up, we used this brand and it continued when I went out on my own. You can’t beat the absorption, the softness and when you see that blue bear, you know exactly what you’re getting.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Feb 15, 2026
AnnaF
5 out of 5 stars review

Great TP

This is a great toilet paper. Very durable and soft. Squares are plush and can cover more usage. Definitely worth the hype. I would recommend this toilet paper.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Feb 3, 2026
tstrat_8203
5 out of 5 stars review

The BEST

This is worth every penny that you pay on it. Do yourself a favor and buy it. I've been using it for years and years and you see a very noticeable difference between this and every other kind of toilet paper. Your bottom will thank you!

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Apr 12, 2026
Mary1952
1 out of 5 stars review

Disappointed

It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember. When you’ve trusted a product for a long time, you should be able to count on the same comfort and quality — not a change that leaves you disappointed. We appreciate you bringing this to our attention, and we’d like to learn more about the specific package you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so we can gather a few details and help make this right.

Nov 22, 2025
cesiam15_8307
5 out of 5 stars review

Money saver

I’ve used these and they are so soft. You only need a couple of pieces to wipe. Saves a lot of toilet paper and money cause it will last longer. No need to roll a bunch of toilet paper in your hands.

Review from influenster.com
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Nov 4, 2025
fanchera_3986
5 out of 5 stars review

Soft and absorbent

Love the softness of Charmin. It’s soft and gentle, non- irritating. I think one of the most important qualities for me in choosing a toilet paper is the residue factor. Charmin doesn’t leave anything behind!

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Nov 12, 2025
sabrinap340_4160
5 out of 5 stars review

Soft and durable!

Definitely my favorite TP! Super soft and absorbent! Great for your behind, doesn’t leave you raw like some TP! Light weight as well, making it easy to use!

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Jan 15, 2026
DanaO
5 out of 5 stars review

Great toliet paper

This is a great toilet paper. It’s so soft to use and and is great for people with the most sensitive skin! It’s strong and so reliable to get the job done.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363