Thank you for bringing this to our attention. We're very sorry to hear about your cats' experience with Purina Cat Chow Complete Dry Cat Food, and we hope they're feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more and offer our assistance. Please contact us at 1-888-228-2469 (888-CATCHOW) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Cat Chow Team

Thank you for sharing this with us. We're sorry to hear your ordering experience. We recommend contacting Sam's Club support team directly, as they are the most qualified to help you. We hope everything is resolve quickly. If you have any further questions, we welcome you to contact us by clicking this link: www.purina.com/contact-us. - The Cat Chow Team

We’re sorry to hear that Purina, Cat Chow Complete, Chicken Flavored, Dry Cat Food is not a big hit for your cats. We'd like to learn more about their preferences and help you find the best food that they will be excited about. When you have a moment, please contact us by following this link: https://www.purina.com/contact-us/. - The Cat Chow Team