Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We advise that you contact Sam's Club's customer support team, as they are in the best position to assist you. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Cat Chow Team

We're so sorry to hear you had this experience with Purina, Cat Chow Complete, Chicken Flavored, Dry Cat Food. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-888-228-2469 (888-CATCHOW). We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). Thank you for your loyalty and support. We look forward to speaking with you. – The Cat Chow Team