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Customer reviews for Shark® Detect Pro® Lift-Away® ADV Upright Vacuum for
Shark® Detect Pro® Lift-Away® ADV Upright Vacuum
4.4 out of 5 stars
stars124 ratings124 reviews
  1. 5 stars72% (89)
  2. 4 stars10% (13)
  3. 3 stars9% (11)
  4. 2 stars4% (5)
  5. 1 star5% (6)
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Showing 21-30 of 124 reviews
Jan 2, 2026
BetsyM
3 out of 5 stars review

Disappointed with cord.

The cord is so rigid it won’t roll up and it gets hung on things and constantly trips me. Won’t lay flat on the floor. It is also shorter than my other 2 Shark vacuums. The roller bar on this one is very loud too and sounds like something could be wrong, but I just opened it and used it for about an hour with no change.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi Betsy, Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you’ve experienced with the cord and roller bar. Your comments are important to us, and we’ll make sure to pass them along to our product team for review. For further assistance, you can troubleshoot using the following link: https://support.sharkninja.com/article/LA800-Series-Shark-DetectPro-Lift-Away-Upright-Vacuum---Troubleshooting-Guide. If troubleshooting does not resolve the issue, the guide will direct you to our Customer Support team for additional help. Kind regards, Shark Home US

Nov 18, 2025
Niknic9
5 out of 5 stars review

Great suction, very solid product

This was my 4th Shark purchase and I've loved every product. The Detect Pro is amazing and my favorite upright vacuum so far. Great suction, I love the automatic floor type detect feature, and the lights are amazingly bright on this one. I always recommend people to get one with powerfins, they do not hold on to strings and hair like the brush roll does. Great vacuum, hopefully the upgraded tech lasts a long time.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Dec 11, 2025
Gretchen 53
4 out of 5 stars review

Great product, great suction, short hose.

I bought this shark az4002 about a month ago. I absolutely love it! But the reason for four stars is the hose itself is so short that when you take the canister off the front of the unit to vacuum under the bed you have to lay the canister on its side because it falls down. And if you take the canister off to suck something in a corner up the unit Falls over on you. It's whacked my ankle several times when I'm vacuuming under the bed because the hose pulls the canister. And I've also whacked my head with the wand still attached to the unit when I try to suck something up with the end of the hose because it pulls it over also. That's the only thing I think I would change about this vacuum. And they do not make a longer replacement hose. I sure wish they did! Thanks, Gretchen

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Dec 10, 2025
BoysandDogs
5 out of 5 stars review

Buy this vacuum!

I love this vacuum! I spent months reading reviews on which one to replace my old vacuum with. I have two German Shepherds who shed nonstop year round. This vacuum gets hair out of the carpet that I never knew was there. I love the power it has behind it! So satisfying to see what it sucks up! I love the little smell insert. It is such a nice fresh scent as you vacuum.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Dec 15, 2025
MelPop1
5 out of 5 stars review

Shark Ninja Picks Up Everything!

Finally, A Vac that actually picks up all the dirt and debris that other popular brands have left behind! It is Amazing! It cleans with easy and precision. The Tool makes for a quick & easy cleanup! I Highly Recommend this Vac!!! I could’ve saved thousands I’ve spent on duds! Thanks, Shark Ninja!

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
May 2, 2026
Black
3 out of 5 stars review

I love shark vacuum but not crazy about this one that I need to switch a bitty for floor to carpet to tools I would return it

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Detect Pro. We understand that this may not be the right fit for you and will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team here: https://support.sharkninja.com/en-CA/contact-us Kind regards, Shark Home

May 6, 2026
DO1975
5 out of 5 stars review

Hair pickup is awesome!

I will never buy another product but Shark Aftermarket service is awesome. People are friendly. The product is really good. Thank you so much!

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Feb 16, 2026
Nate202
5 out of 5 stars review

Love it

I have had this vacuum for three months now and can honestly say that I love it. When I tell you it gets every piece of dog hair from my carpet, and with ease. I’d recommend this vacuum over and over again.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Feb 7, 2026
Feral mom
3 out of 5 stars review

Just one issue……

This vacuum works great. However we have furniture under which we want to vacuum and the lift away doesn’t allow that. Didn’t realize that option wouldn’t be on this one.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We’re sorry, that the Lift‑Away feature on this model doesn’t meet your needs when it comes to vacuuming under lower furniture. Different models in our lineup offer different Lift‑Away capabilities, and we understand how important it is to have a vacuum that fits your home layout. If you’d like help learning how to operate your model, or if you have any questions about your current vacuum, our team would be happy to assist. You can input your model number into our support page below. https://support.sharkninja.com/ Kind regards, Shark Clean

Jan 9, 2026
Kast
2 out of 5 stars review

Very disappointed in this

The handle to use the lift and vacume is defective. Won't latch. Very disappointing. Who wants to send this large item back and box gone. I guess they don't do quality inspection or don't care

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear that the handle on your Shark seems defective and won’t latch properly. We understand how frustrating and this must be, and we sincerely apologize for any inconvenience this may have caused. Please note that we perform thorough quality inspections, and this should not have happened. We value and care about all our customers, and we truly appreciate your support. Rest assured, we’ll share your feedback with the appropriate teams internally. We suggest reaching out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean NA.