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Customer reviews for Shark® Detect Pro® Lift-Away® ADV Upright Vacuum for
Shark® Detect Pro® Lift-Away® ADV Upright Vacuum
4.4 out of 5 stars
stars120 ratings120 reviews
  1. 5 stars73% (87)
  2. 4 stars11% (13)
  3. 3 stars8% (10)
  4. 2 stars3% (4)
  5. 1 star5% (6)

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Showing 11-20 of 120 reviews
Apr 29, 2026
Janine
2 out of 5 stars review

Can't push on area rugs, gets stuck

Gets stuck on all of my area rugs and small rugs bc it has too much suction. I tried every setting for carpet or bare floor and even the detect setting gets stuck and can't push vac on small rugs which i have many of

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi Janine, Thank you for taking the time to leave a review. We’re unhappy to hear about the trouble you’re having with your vacuum on area rugs. We completely understand how frustrating it is when it feels too powerful to use comfortably, especially if you have several smaller rugs in your home. While our vacuums are designed to provide strong, effective suction, we understand that some lightweight or low‑pile rugs can be more difficult to navigate. Your feedback has been shared with our team, as experiences like yours help us continue improving our products. For further assistance troubleshooting, please click on the link below to our support page. Our support team is here to support every step of the way. https://support.sharkninja.com/article/LA800-Series-Shark-DetectPro-Lift-Away-Upright-Vacuum---Troubleshooting-Guide?redirect=false Kind regards, Shark Home

May 6, 2026
Debbie 62
1 out of 5 stars review

Terrible vacuum

I bought this a few months ago and it was wonderful! Now everytime I vacuum it jumps up and down and leves terrible marks in the carpet. It looks worse than before I vacuumed it.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi Debbie, Thank you for taking the time to share this feedback with us. We understand how frustrating it is to have your Shark Detect Pro start jumping and leaving marks on the carpet after it was working well initially. We know how disappointing it is when cleaning makes floors look worse instead of better. Please click the link below to try our self‑troubleshooting steps, which may help address this issue. If unsuccessful at the end, an agent from our team will reach out and provide further steps. https://support.sharkninja.com/en-CA/article/LA800-Series-Shark-DetectPro-Lift-Away-Upright-Vacuum---Troubleshooting-Guide If you have any additional concerns, please feel free to reach out to us through the link below so we can look into it further and assist you. https://support.sharkninja.com/contact-us Kind regards, Shark Home

Apr 17, 2026
ratman
5 out of 5 stars review

does all the jobs you need it for good

this vacuum is everything I saw on the tv ad. Best vacuum yet. This is my 3rd shark vacuum, other two my kids are still using. I'll buy another one in 6or 7 years. they're just a very good affordable vacuum with great features. Dave Petrat

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Jan 22, 2026
lanagregory
5 out of 5 stars review

So very clean

Absolutely the best vacuum I have ever owned. My home is completely LVP and it picks up every grain of sand/dirt AND all the dog hair! I have had two Dysons and they can't compare to this vacuum. My floors are clean and don't feel gritty after vacuuming like they did before. So very glad I researched this Shark vacuum.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Feb 15, 2026
cybernard
3 out of 5 stars review

Shark blew it with this power cord

I needed a vac. quickly. Shark is notorious for the plastic breaking, but the cleaning capability is 4/5. The power cord on this model is THE WORST, and most unsafe cord, I have ever seen. It is stiff, remains bent, does not ever soften to straighten out, and is a tripping hazard. Shark should be ashamed to use this low cost cord, as in the end I am convinced it will cost them! I cannot in good conscience recommend this unit to anyone.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from Sharkninja

Hi there, Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve run into, especially the concerns with the cord being stiff, difficult to manage, and creating a risk, along with your disappointment around the durability of the plastic components. It’s clear how frustrating this has been, and we really appreciate you being so honest about it. Your feedback is important to us, and it helps highlight where improvements can be made. Kind Regards, Shark Clean.

Feb 7, 2026
Scoofynewfie
3 out of 5 stars review

Sadly disappointed

I am an avid Shark user and I hate to say this but im disappointed in this vacuum. My previous stratos was much stronger sounding and the suction was awesome. With this one , the suction is okay but doesnt compare to the stratos. Its lightweight which is nice but I just feel that this one will not last long ...... feels cheap.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you so much for taking the time to share your feedback. We’re truly sorry to hear that this vacuum hasn’t matched the performance you experienced with your previous Stratos. We understand how disappointing it can be when a product doesn’t live up to the standard you’re used to, especially when you’ve had a model you really loved. Your confidence in the quality and suction power of your vacuum is incredibly important to us. To support you further, we’ve included some helpful guides to make it easier to get familiar with your Detect Pro and get the best results possible. We truly appreciate your loyalty to Shark, and we’re committed to making this right for you. Guides and Manuals: https://support.sharkninja.com/product/shark-detectpro-with-duoclean-detect-and-liftaway/01tHs00000D0eRIIAZ?redirect=false Kind regards, Shark Clean

Jan 24, 2026
Barbie R
4 out of 5 stars review

Excellent lightweight vacuum!

I have long been a SharkNinja fan! This replaced my 10-year old Shark. Suction, weight, and maneuverability are excellent! However, three things that drive me crazy are the control button being on the top of the canister (instead of the handle), the stiff (cheap-feeling) cord, and no light on the handle! I will have a hard time adjusting to these differences from my older model. Overall, the results it provides are excellent.

Review from sharkninja.com
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Sep 28, 2025
montoya25
4 out of 5 stars review

Super suction is the subtitle to this vacuum!

Super suction is the dominant factor in this review. Sometimes overpowering on smaller things like bathroom rugs, and loose rugs. Not sure how best to control it. I love that it can adjust itself from hard floors to low pile and thick rugs all on it's own. This is my third Lift Away Shark vacuum so I definitely recommend them. Someday I hope I can get the one that turns the canister vacuum into a stick vacuum to get underneath all my couches, etc.

Review from sharkninja.com
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Nov 18, 2025
Niknic9
5 out of 5 stars review

Great suction, very solid product

This was my 4th Shark purchase and I've loved every product. The Detect Pro is amazing and my favorite upright vacuum so far. Great suction, I love the automatic floor type detect feature, and the lights are amazingly bright on this one. I always recommend people to get one with powerfins, they do not hold on to strings and hair like the brush roll does. Great vacuum, hopefully the upgraded tech lasts a long time.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Dec 11, 2025
Gretchen 53
4 out of 5 stars review

Great product, great suction, short hose.

I bought this shark az4002 about a month ago. I absolutely love it! But the reason for four stars is the hose itself is so short that when you take the canister off the front of the unit to vacuum under the bed you have to lay the canister on its side because it falls down. And if you take the canister off to suck something in a corner up the unit Falls over on you. It's whacked my ankle several times when I'm vacuuming under the bed because the hose pulls the canister. And I've also whacked my head with the wand still attached to the unit when I try to suck something up with the end of the hose because it pulls it over also. That's the only thing I think I would change about this vacuum. And they do not make a longer replacement hose. I sure wish they did! Thanks, Gretchen

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664