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Customer reviews for Shark® Detect Pro® Lift-Away® ADV Upright Vacuum for
Shark® Detect Pro® Lift-Away® ADV Upright Vacuum
4.4 out of 5 stars
stars
137 ratings137 reviews
  1. 5 stars71% (97)
  2. 4 stars11% (15)
  3. 3 stars9% (12)
  4. 2 stars4% (6)
  5. 1 star5% (7)

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Showing 11-20 of 137 reviews
Dec 1, 2025
TamiV
5 out of 5 stars review

Great upgrade.

I have this exact model only 10+years old. We needed an upgrade bc we have a new dog and I vacuumed the basement and it was a bit stinky. I did my research and I kept coming back to wanting my vacuum just newer. This one is great. I think it's 100% lighter than the older version. There are a few things I wish didn't change like button placement and the wind up but overall this thing is super powerful, cleans what we assumed was clean and is actually propelling which makes things easier. Again it's powerful so if you're not prepared for the propel it does jolt you a bit. I love it and I'm really happy with it.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Jun 11, 2026
House23
1 out of 5 stars review

Disappoiting after previous model. not a true away

Disappointed - Previous Lift Away was a true Lift Away as you could detatch and use the power head. that was the ENTIRE pont of the feature. not with this new model. Suction is great but without an overide relief valve, even hard floor setting is too much for Ruggable type two-piece rugs

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for your feedback on the Detect Pro. We’re sorry to hear the Lift-Away feature didn’t meet your expectations. We’re glad the suction is working well, though we can see how it may be too strong for lighter rugs. Using the lowest suction setting and slightly reducing contact with the rug can sometimes help. If you’d like more help with setup or tips for your flooring, our team is here: https://support.sharkninja.com/contact-us Sincerely, Shark Home

Jun 13, 2026
Catemgirl
4 out of 5 stars review

A Word to the Wise

I gave this a 4 because the first time I tried it, I broke it. The user manual states don't run over the cord as it will slice it . Of course that makes sense. This vacuum has an extra long power cord which usually would be a plus except, the Rug mode has a strong power assist that causes the vacuum to lunge forward. As I was trying to get the power cord out of the way the vacuum lunged forward, caught the cord and sliced it. Devastated. My last vacuum was 25 years old so I was pretty proud of this new Shark. For the short time I had it -it was amazing. I vacuumed over a rug, that I had vacuumed the day before and was shocked at how much the Shark pulled out. I had forgotten how bright that rug really was. So, if you buy this , Just one tip- make sure your power cord is up and out of the way before changing the suction mode to Rug or Auto Detect.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Jun 29, 2026
Vc23
4 out of 5 stars review

Roll brush

It's a great vacuum cleaner, but the roll brush doesn't hold up to twice a day vacuum cleaner as they come out of their slots. The brushes looks like I'm gonna need to buy a new head or try to replace the strips on the roll brush

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Jul 17, 2026
Shark A1
5 out of 5 stars review

GREAT company that stands by their products

Shark sent a replacement sweeper for our one-year-old Shark which had malfunctioned. Shark sent a new replacement, what a great company that stands by their products!

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Apr 25, 2026
AV30
2 out of 5 stars review

Not for owners of dogs that shed

I am super disappointed in this vacuum. I have two German Shepards and this vacuum just can’t seem to handle their hair. I do not have any carpet in my home, only hard flooring, and the vacuum continues to get jammed and hair gets built up and stuck in the roller. I have to take it apart often to keep that area clear. The chord on the vacuum is also way too short. I’ve always had Dysons and wanted to give Shark a try, but I feel like I’ve made a mistake.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. Your experience hasn’t reflected the high standard of service we aim to provide, and we want to make things right. We apologize for how how disappointing this must be, especially with two German Shepherds. We’d really like the opportunity to look into this further and see how we can help. For step‑by‑step troubleshooting and additional help, please visit our support page using the link below. Our team is committed to supporting you along the way. https://support.sharkninja.com/article/LA800-Series-Shark-DetectPro-Lift-Away-Upright-Vacuum---Troubleshooting-Guide?redirect=false Kind regards, Shark Home

Apr 12, 2026
Trogdor12
5 out of 5 stars review

So far so great

I haven’t been able to use every feature of it but all the features I have used have worked out great. The power of the vacuum is fantastic and to me it is pretty lightweight. I vacuumed a room after it had been vacuumed, not very long ago, with another vacuum and it picked up so much more.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
Apr 27, 2026
Vickie0721
4 out of 5 stars review

I Love Shark vacuums and with 2 goldens I NEED a great vacuum. Although I love this vacuum the design flaw is that it should lift away like the stratos (which I had prior to this vacuum) so that you can easily get under furniture. I honestly thought it did which is why I bought this one instead of another stratos but that was my fault for not researching better.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
May 15, 2026
bobdal27
3 out of 5 stars review

too loud and bogs down like a Dyson

I used to sharpen Apex for The Last 5 Years and the powerhead on it went bad of course sharp never has parts to fix their vacuum cleaners because they just want to sell you another one okay I accepted that I've dealt with Dyson they suck they get on carpet and they just get bogged down you got to turn it off pull it backwards this one this detect Pro that I bought does that sum and I don't really like to detect part cuz when I use that then I'll get into my vacuum cleaner sometimes it'll start shaking and kind of jumping a little bit my simple Apex was good NOT REALLY HAPPY WITH IT MAYBE I SHOULD HAVE WENT WITH STRATOS DUOROLL

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that the Detect Pro hasn’t met your expectations, especially after your positive experience with your previous Apex model. We understand how disappointing it is when performance doesn’t feel consistent, particularly with issues like the vacuum struggling on carpet or the head shaking during use. Your feedback is important to us and we will being sharing it with our teams internally. This isn’t the experience we want for you, and we’d like to help improve it. Please reach out to us using the link below so our team can take a closer look and provide support. https://support.sharkninja.com/contact-us Kind regards, Shark Home

May 16, 2026
Kimandthepups
2 out of 5 stars review

Not for large dogs. Clogged in a month.

I have 6 dogs. Large ones. Was really excited to see the great reviews on this vacuum. Well I have owned it less than a month and the front roller is totally clogged up!! I dont put it on bare floors all the time to (hopefully) help with German Shepherd and Golden Retriever hair, but this failed miserably. :( I do vacuum every day. Have to, this is crazy. Now I am paying for a vacuum that doesnt do what I needed to do.

Review from sharkninja.com
Helpful?6E9I8HNE4D8G17785720664
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re really unhappy to hear how disappointing your experience has been, especially after being excited to use the vacuum and relying on it to keep up with the amount of hair from your dogs. With larger breeds like German Shepherds and Golden Retrievers, we completely understand how important it is to have a vacuum that can handle heavy shedding, so this must be incredibly frustrating for you. We’d really like the chance to help get this resolved for you so your vacuum can perform the way you need it to. Please reviewing the troubleshooting steps in our support guide, which walks through common causes and solutions. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you. https://support.sharkninja.com/article/LA800-Series-Shark-DetectPro-Lift-Away-Upright-Vacuum---Troubleshooting-Guide?redirect=false Kind regards, Shark Home