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Customer reviews for Shark Clean & Empty Cordless Stick Vacuum with Auto-Empty System for
Shark Clean & Empty Cordless Stick Vacuum with Auto-Empty System
4 out of 5 stars
stars
204 ratings100 reviews
  1. 5 stars63% (128)
  2. 4 stars11% (22)
  3. 3 stars6% (13)
  4. 2 stars7% (14)
  5. 1 star13% (27)

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Showing 31-40 of 100 reviews
Dec 21, 2024
Reviewer name: Gimp
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t waste your money.

Don’t waste your money, I have a shark upright that is excellent, this shark does not perform even close . I returned this vacuum.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hi Gimp, Thank you for sharing your feedback about the Shark Detect Clean & Empty Cordless Vacuum. We’re sorry to hear that it didn’t meet your expectations, especially compared to your Shark upright vacuum. We strive to provide the same high performance across all our products, and we’re disappointed that this model fell short for you. Your feedback is valuable, and we’ll share it with our product development team to help improve future designs. If you’d like assistance exploring other Shark models or have any questions, please don’t hesitate to contact our customer service team at 1-855-427-5127. We appreciate your input and hope to better meet your needs in the future. Kind regards, Shark Clean

Aug 24, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Just an Ok product

I purchased this in January and just returned it this weekend because the battery pack went bad. The suction was ok and the flap gets stuck periodically.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hi there,<br />Thank you for your feedback. We’re sorry to hear that the battery pack went bad and that you experienced issues with the suction and flap getting stuck. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, we&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Please call our support team at 1-855-427-5127.<br />Best Regards,<br />Shark Home

Sep 9, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best among others

Bought the Dyson cordless and in less thank 3 months the motor died , bought the shark instead and it's so much better, pick up dirt easily and the self empty makes it even greater

Helpful?40JZS7453HER17781963652
Jun 1, 2026
Reviewer name: CAROLYN
3 out of 5 stars
3 out of 5 stars review

Great, but not for us

This was great, until is was not. We have an auto repair shop and this is for the front office/lobby. We wanted cordless and powerful, with auto empty. This fit the bill! Unfortunately, we started noticing that the deep grout was not getting very clean, corners and baseboards areas, as well as the magnetic closure at the dustbin began to stay slightly open, dumping the contents on the floor.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hello Carolyn,<br /><br />Thank you for writing a review. We&#39;re truly sorry to hear about your challenges with the Shark Cordless stick vacuum. We understand the disappointment when there&#39;s poor cleaning performance, especially when you&#39;re relying on an effortless clean. When the magnetic closure fails, causing debris to fall onto the floor, it can certainly increase the frustration. We&#39;d love the opportunity to make this right, and we encourage you to contact us at 1-855-427-5127. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Shark Home

Jun 19, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not worth it

Purchased on 6/18/26 and will have to return. The angle of the light doesn't show the amount of dirt and pet hair actually on the floor. Also, even at the detect setting doesn't pick up dirt as well as my Bissel Power Clean. The vacuum itself is very light and quiet though. I wish it would actually clean my hard wood floors.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hello there, <br /><br />Thank you for sharing your review. We’re truly sorry to hear that the light on your Shark Clean &amp; Empty vacuum didn’t meet your expectations for detecting debris. We understand how frustrating it can be to experience concerns with suction performance, especially when you rely on consistent and dependable cleaning results. Before a return, we&#39;d like the opportunity to perform troubleshooting, and we encourage you to contact us at 1-855-427-5127. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Shark Home

Sep 15, 2024
Reviewer name: Sean A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark for the W

We had previously had the comparable Samsung vacuum. We paid more than double for the Samsung years prior. We saw the shark on sale at Sam's and decided to upgrade or at least get one for the upstairs or down stairs. This vacuum is one of the best vacuums that we have ever used. Not only do we love the fact that it has the base that sucks out the vacuums canisters sediment, the very bright LED lights on the vacuum head, and also we love the light weight design, battery life, and flexibility of the vacuum head.

Helpful?40JZS7453HER17781963652
Aug 17, 2025
Reviewer name: Jamison
1 out of 5 stars
1 out of 5 stars review

Extremely Disappointed

I have owned several Shark products and they have all been long standing until now. This vacuum shuts down to Eco mode and stays there regardless of what I'm vacuuming. I'll have to switch the entire vacuum off and restart it only for it to do it again and again. Eventually it will stay in auto long enough to get the job done. When cleaning out my car or sofa, it just shuts down like the battery is out or the filter is clogged. I've washed the filters every month per the instruction manual so it isn't negligence on our part. The vacuum is only 4 months old and unreliable. It was an absolute waste of money and unfortunately I'm outside the return window. Incredibly disappointing.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hi Jamison,<br /><br />Thank you for sharing your experience with the Shark Detect Pro Cordless Auto-Empty System. We’re very sorry to hear that your vacuum is shutting down unexpectedly and not performing as it should, especially after only four months of use. We completely understand how disappointing this must be given your positive history with Shark products.<br /><br />We’d like to provide further support and explore options to get this resolved. Please reach out to our team at 1-855-427-5127 for assistance.<br /><br />Kind regards,<br />Shark Clean

Nov 8, 2024
Reviewer name: AustinOfAmes
3 out of 5 stars
3 out of 5 stars review

Ok but lacking insight

Have yet to fully test but here is my impression so far: • The function of floor IQ is somehow lacking upon first use. I had to simply change the level to max to fully get use...but that could have been a first time hiccup due to lack of full charge as the battery died soon after initial use. • The flashing charge indicator is annoying on many levels and unintuitive. • The dock LACKS any real storage and the docking system or way in which it docks is cumbersome at best... problematic at worst as I can see it being an issue that could cause product damage in the future with one wrong docking. • The clip on the vacuum is for ..?!? What exactly?!? There is literally no storage beyond the one attachment spot on the dock which is put in a daft place and NONE on the vacuum itself! This is absolutely nonsensical!!! All in all, for the price point...I'm NOT impressed as a LONG time and DEVOTE follower and user of all Shark/Ninja products.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you weren't completely happy with your IW4624, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.Kind regards,Shark Clean

Sep 2, 2024
Reviewer name: Shopping Floosie
5 out of 5 stars
5 out of 5 stars review

The collection system is a Game Changer!

I bought this vacuum a month ago. I had a Shark before for about 7 years that I loved. However I was looking for a cordless model because dealing with the cord had become difficult for me. I also wanted to vacuum my kitchen floor more frequently and it was just too much trouble to get out the corded vacuum. This new model was on sale and the reviews looked good. And I could return it to Sam's Club easily if I didn't like it. As it turns out I LOVE this vacuum. It is fun to use and the Auto Empty System is wonderful. One reviewer said it was hard to remove the collection system container. Not so. If you remove the tape that is holding the container in place during shipping, the container removes effortlessly. You will not regret buying this well-priced Shark cordless vacuum with a collection system.

Helpful?40JZS7453HER17781963652
Dec 25, 2024
Reviewer name: BK
1 out of 5 stars
1 out of 5 stars review

The worst vacuum I have ever purchased

The theory of this product is OK. But the execution is awful. The automatic emptying feature is what is bad. It gets dirt in the part that closes and it needs cleaning out almost every time I have used it. And it's difficult to get it cleaned out so that it closes again.

Helpful?40JZS7453HER17781963652
reply from SharkNinja Product Expert

Hi dear customer,Thank you for sharing your experience with the Shark Detect Clean & Empty Cordless Vacuum. We’re sorry to hear about the challenges you’ve faced with the automatic emptying feature. This isn’t the experience we aim to provide, and we understand how inconvenient it must be to clean the system frequently for it to function properly.Your feedback is valuable, and we’ll ensure it’s shared with our product development team for future improvements. In the meantime, if you’d like assistance with maintenance tips or troubleshooting to improve the performance, please don’t hesitate to reach out to our customer service team at 1-855-427-5127.We appreciate you bringing this to our attention and hope to help improve your experience with Shark.Kind regards, Shark Clean