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Customer reviews for LG 2.1 cu. ft. Wi-Fi Enabled Over-the-Range Microwave Oven w/ EasyClean for
LG 2.1 cu. ft. Wi-Fi Enabled Over-the-Range Microwave Oven w/ EasyClean
4.5 out of 5 stars
stars
155 ratings155 reviews
  1. 5 stars76% (118)
  2. 4 stars11% (17)
  3. 3 stars4% (6)
  4. 2 stars3% (4)
  5. 1 star6% (10)
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Showing 121-130 of 155 reviews
Jul 6, 2024
najeffda
1 out of 5 stars review

Stupid Design.

[This review was collected as part of a promotion.] Hi LG, I love LG products; all my appliances are LG brand. But I don't recommend this OTR. Very stupid product design for "Extend Ventilation" When you need to turn on "LIGHT" or/and "Extend Ventilation", you need to open the OTR front door first to activate "ON button" on the glass. There is no other option to turn on "LIGHT" or/and "Extend Ventilation". Question to LG Design Team, : It is a bad design. Why do you design like that? The "LIGHT" and "Extend Ventilation" should turn on / off via the on/off button without the front door opening. I couldn't believe how stupid it is.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're disappointed with the design of our Over-the-Range (OTR) microwave, MVEL2137F. I understand that you love LG products and have had a positive experience with our brand in the past. It's unfortunate that this product has fallen short of your expectations. I want to acknowledge your frustration with the "Extend Ventilation" feature, which requires you to open the front door to activate the "ON" button on the glass. I can imagine how inconvenient and counterintuitive this design must be for you. I'd like to assure you that I've shared your feedback with our design team, and we take all feedback seriously. We strive to create products that are user-friendly and intuitive, and it's clear that we fell short in this case. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Aug 7, 2024
Luciandh
5 out of 5 stars review

Great vent, amazing Microwave

I was very skeptical in general on over the range microwaves as effectiveness in the vent, but this one is an excellent choice. We have the exhaust going outside and basically we can do any frying and no smell inside. It is very powerful and we can see how the smoke is exhaust. The microwave is super quiet and the design we simply love it. Totally worth the money spent!

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG

Hello, Lucia! Loving the confidence in your MVEL2137D! It’s great hearing this LG over‑the‑range microwave won you over — that strong exterior venting, quiet operation, and sleek design really do make it feel like a standout upgrade. And when a unit can handle frying without leaving the kitchen smelling like it, that’s a win in any home. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Oct 13, 2024
Newmicrowave
5 out of 5 stars review

Wow, great microwave!

[This review was collected as part of a promotion.] I am very impressed with this microwave, more than I expected. Most microwaves work the same and this one functions as it should but better. I love how the screen lights up when you use it and is dark when it is not used. I am extremely impressed with its exhausting ability. I can't stop recommending microwave to friends and family.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG Digital Care Team

Hi there, thank you for sharing your thoughts about your LG 2.1 cu ft Smart Over the Range Microwave with ExtendaVent 2.0 and EasyClean, model MVEL2137F. It is great to hear how much this microwave has exceeded your expectations. The bright, responsive display and the way it stays dark when not in use give it a clean, modern feel, and the ventilation strength you mentioned is one of the standout features of this model. Knowing you have been recommending it to friends and family says a lot about your experience with it. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Aug 10, 2024
LeahGene
5 out of 5 stars review

Great Microwave

Love my new microwave! The integrated handle on the side (rather than on the front) makes for a minimal and sleek look. And I love the display panel integrated into the door. Feels so much bigger and definitely a visual upgrade to my old microwave.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG Digital Care Team

Hi Leah! Love hearing that your new microwave is bringing both style and smarts to your kitchen — that sleek handle and door display really do level up the whole look. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Jun 26, 2024
pricesgi
5 out of 5 stars review

Surprised at the features

[This review was collected as part of a promotion.] Best over the stove/oven microwave I've seen. I love that it extends over the stove if you are frying and need to pull up the smoke and fumes with just a push of the bar. The fan is strong, the lighting is nice as it brightens up gently and is bright enough to see the stove top well.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Sep 13, 2023
alex20231
1 out of 5 stars review

Paint on slide-out peeled off

The surface of the slide-out hood has a defective painting. Basically, the paint peeled off. Please take a look at the pictures I've attached. Note, this is not a mechanical damage! The paint was removed during the regular cleaning by a simple kitchen sponge.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from Customer Care

Hey there. We appreciate your time in leaving us a review on your 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Jun 24, 2024
kaybuck
5 out of 5 stars review

Good size and useful, easy-to-use features

We bought this microwave 7 months ago. We had professional installation and use the microwave daily. The different functions are useful, especially the auto defrost and the sensor cook. I like the +30 seconds for short heating or to add time to one of the presets. Turning off the sound is easy; then we don't disturb one another when on different schedules. The extendavent is helpful when we use the range top that we have below.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Jan 6, 2025
FredSP
1 out of 5 stars review

ExtendaVent does not work

ExtendaVent is a gimmick. I bought this LG microwave because I thought the ExtendaVent is a brilliant design. After installing the microwave and using it, when you open the ExtendaVent, the suction is so weak that you don't even see any smoke being vented out. The only way for Smoke to be vented out is when you close the ExtendaVent. This design is a total gimmick, please do not buy this microwave for the ExtendaVent.

Review from lg.com/ca
Helpful?3CFS85Z37NG917744517076
reply from LG CareQ

Hey there! thank you for bringing this to our attention. We value the feedback provided by customer such as yourself, as this helps us to improve our products continuously. Hence it will not be easy having an issue with the extended vent, here are a few steps to troubleshoot: Make sure that the charcoal filter is thoroughly clean or replace if it's clogged with grease and debris. Inspect the extended vent slides out smoothly and full extends when activated. Examine the vent duct is clear and properly connected to the outside vent. Test the blower motor if it is working, if you don't hear anything, it may need to be replaced. if the issue persist, it may need a technician to diagnose the unit further. If you still need help, please don't hesitate to reach out to our LG CareQ Team at 1-888-542-2623 and we will more than happy to assist you. Have the model and serial number handy.

Oct 9, 2024
dwarden2
4 out of 5 stars review

Good microwave, bad install

[This review was collected as part of a promotion.] Overall the microwave itself is great. However, I have serious complaints about the install process. You need good studs AND good overhead/sides support to mount this thing proper. Additionally, they ask that you use an outlet. Not everyone can do that depending on how your home is set up. Installation instructions are vague at best.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Mar 15, 2023
shayjay
5 out of 5 stars review

Very nice over the range microwave

Had this for just over a month, and loving it! Ended up purchasing for the extended vent feature and sleek modern design, but enjoying all of the other cooking settings, such as reheat, soften, defrost etc. Before this purchase, I thought a microwave was just a microwave, but have been proved wrong. 2 minor pet peeves....every finger print shows, but are easily wiped off, and controls do not seem to light up unless you open the microwave to wake them up. This is my first over the range microwave, but would recommend it all day long.

Review from lg.com/ca
Helpful?3CFS85Z37NG917744517076