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Customer reviews for LG 2.1 cu. ft. Wi-Fi Enabled Over-the-Range Microwave Oven w/ EasyClean for
LG 2.1 cu. ft. Wi-Fi Enabled Over-the-Range Microwave Oven w/ EasyClean
4.5 out of 5 stars
stars151 ratings151 reviews
  1. 5 stars77% (116)
  2. 4 stars11% (17)
  3. 3 stars4% (6)
  4. 2 stars3% (4)
  5. 1 star5% (8)
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Showing 121-130 of 151 reviews
Sep 13, 2023
alex20231
1 out of 5 stars review

Paint on slide-out peeled off

The surface of the slide-out hood has a defective painting. Basically, the paint peeled off. Please take a look at the pictures I've attached. Note, this is not a mechanical damage! The paint was removed during the regular cleaning by a simple kitchen sponge.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from Customer Care

Hey there. We appreciate your time in leaving us a review on your 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Jan 6, 2025
FredSP
1 out of 5 stars review

ExtendaVent does not work

ExtendaVent is a gimmick. I bought this LG microwave because I thought the ExtendaVent is a brilliant design. After installing the microwave and using it, when you open the ExtendaVent, the suction is so weak that you don't even see any smoke being vented out. The only way for Smoke to be vented out is when you close the ExtendaVent. This design is a total gimmick, please do not buy this microwave for the ExtendaVent.

Review from lg.com/ca
Helpful?3CFS85Z37NG917744517076
reply from LG CareQ

Hey there! thank you for bringing this to our attention. We value the feedback provided by customer such as yourself, as this helps us to improve our products continuously. Hence it will not be easy having an issue with the extended vent, here are a few steps to troubleshoot: Make sure that the charcoal filter is thoroughly clean or replace if it's clogged with grease and debris. Inspect the extended vent slides out smoothly and full extends when activated. Examine the vent duct is clear and properly connected to the outside vent. Test the blower motor if it is working, if you don't hear anything, it may need to be replaced. if the issue persist, it may need a technician to diagnose the unit further. If you still need help, please don't hesitate to reach out to our LG CareQ Team at 1-888-542-2623 and we will more than happy to assist you. Have the model and serial number handy.

Oct 13, 2024
Newmicrowave
5 out of 5 stars review

Wow, great microwave!

[This review was collected as part of a promotion.] I am very impressed with this microwave, more than I expected. Most microwaves work the same and this one functions as it should but better. I love how the screen lights up when you use it and is dark when it is not used. I am extremely impressed with its exhausting ability. I can't stop recommending microwave to friends and family.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG Digital Care Team

Hi there, thank you for sharing your thoughts about your LG 2.1 cu ft Smart Over the Range Microwave with ExtendaVent 2.0 and EasyClean, model MVEL2137F. It is great to hear how much this microwave has exceeded your expectations. The bright, responsive display and the way it stays dark when not in use give it a clean, modern feel, and the ventilation strength you mentioned is one of the standout features of this model. Knowing you have been recommending it to friends and family says a lot about your experience with it. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jul 3, 2023
DisplayNameStupid
4 out of 5 stars review

Great oven with some issues

As a microwave, this works very well and has some very nice features that others have mentioned. I will add the not-so-nice things that I have not seen mentioned in other comments: - The vent trip piece is plastic. The trip on the oven door is stainless and scratch resistant, but not the vent. See my photos of the scratches on the vent from day one. I don't know if those were there from shipping (I didn't look that closely until after I had it installed as I thought it was stainless, also) or from me installing it, but it's really ugly and subpar that in zero hours of use, I have these scratches. Really poor quality in materials selection, LG. - Why can I not turn off the ":" and WiFi indicators on the screen? I can turn off the clock, but the ":" still displays. There is no way to turn off the WiFi symbol except to disable the WiFi. I don't understand this. The face of this oven would be so clean without these nasty icons on. As it stands, - When using the light (or, in my case, the nightlight feature), the screen/keypad stays illuminated. Why? Again, a nice face is ruined by lighting everything up. I'm really ticked off that the plastic is scratched, and LG really cheaped out on that aspect of build quality. These other issues could be fixed with a software update, but I suspect, based on other interactions I've had with LG, they won't be, as they don't care about their customers once they have their money. But if others are turned off by this, now you know!

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Jun 29, 2024
Txhess
5 out of 5 stars review

[This review was collected as part of a promotion.] We love our microwave oven! The selection of presets is good. The slide out fan extension works great at extracting fumes from the front burners on the stove. Only problem is getting connects to WiFi. Still toying with that….

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Mar 18, 2024
Lucky313
4 out of 5 stars review

Extended vent issue

Love the smooth look of the front of the microwave. The unit looks very nice with the hidden handle in the side. Cooking works nice with chimes when the cooking is done. If you have a matching LG oven you can program the vent fan to turn on with the stove top controls. The extended vent is nice and should help keep moisture from the front of the control panel. Only issue is I had to have the extended vent portion replaced after 3 weeks. It has a very cheap latching mechanism that I don't expect to last for a long time. I've had similar issues as other reviewers that you have to tap the front or open the door to see the controls

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Jun 26, 2024
pricesgi
5 out of 5 stars review

Surprised at the features

[This review was collected as part of a promotion.] Best over the stove/oven microwave I've seen. I love that it extends over the stove if you are frying and need to pull up the smoke and fumes with just a push of the bar. The fan is strong, the lighting is nice as it brightens up gently and is bright enough to see the stove top well.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Aug 19, 2024
L Stone
4 out of 5 stars review

A great product with a lot of flexibility

We purchased this microwave as a replacement for our old one and to match our new LG range top. It was well worth the buy. We are very satisfied with the performance, and how it complements our new LG range top. We love all the flexibility it has. If you're looking for a new microwave with a lot of modern technology, I recommend this one and the functionality is great.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
Jan 2, 2025
Jeanieto
5 out of 5 stars review

Great vent system

[This review was collected as part of a promotion.] Love the features of this microwave. The vent system is far superior or previous models and controls on the bottom of the door are much easier to read for us 'shorter' people.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG Digital Care Team

Hey there! We love seeing how much you've been enjoying all the features available for your LG microwave. Don't forget to sync your microwave with the ThinQ app (https://www.lg.com/us/lg-thinq) so you can enjoy even more features on your microwave. If you ever need help with your microwave in the future, we're just a private message away on social media at @LGUSSupport, and we'll be here for you! *Josh

Sep 28, 2024
nothappy83
1 out of 5 stars review

Vent Fan broke within 6 months

Bought this microwave specifically for the vent to use while cooking and it broke within 6 months. LG repaired it at no cost, but now it’s making an odd noise and I am not convinced it’s going to last.

Review from lg.com
Helpful?3CFS85Z37NG917744517076
reply from LG Digital Care Team

Hello there! We appreciate you telling us about your LG microwave experience. Enhancing your cooking and making it more enjoyable is what we strive for, so we're glad to hear that the team could get your microwave back up and running again! If your microwave is producing abnormal noises, we'd love to look further into your options to see how we can help! Our repairs come with a 90-day service warranty, so you can remain confident in our ability to restore your kitchen experience again. Please get in touch with us on social media @LGUSSupport with your contact info, and we'll be happy to help! *Joseph