It’s wonderful to hear that your new over-the-range microwave has been such a noticeable upgrade from your previous models. From the clean modern look to the impressive ventilation performance, it sounds like it’s checking all the right boxes in your kitchen! We especially loved hearing your comments about the push-out fan feature and how quietly it runs — being able to keep it on during meals without the constant noise is exactly the kind of everyday comfort we aim for. And seeing the ventilation actively pull steam while boiling water? That’s always satisfying to watch! Thank you again for taking the time to share such thoughtful feedback and for choosing LG for your kitchen. We truly appreciate your support! Our LG CareQ Team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

We’re truly delighted to hear that your new microwave has been such a smooth and reliable replacement during an unexpected situation. Your feedback really means a lot to us, and it’s always rewarding to know that our products are able to bring ease and peace of mind when it’s needed most. We’re especially happy to hear that you’re enjoying its sleek, modern design and how simple and intuitive it is to use. It’s wonderful when thoughtful design and everyday convenience come together to create a more enjoyable kitchen experience. Your satisfaction means the world to us, and we sincerely thank you for your trust and for choosing LG. We look forward to continuing to deliver the same level of quality and experience that made your purchase a positive one from the very beginning. If you ever need assistance, our LG Care team is always happy to help at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/

Thank you for sharing your feedback on your LG MVEL2137F! We’re glad to hear the extra vents have been effective in removing cooking odors and that the unit is working well for your everyday needs. If you ever need assistance, please feel free to reach out to the LG CareQ Team: Phone: 1-888-542-2623 Support: https://www.lg.com/ca_en/support

Hi there! Thank you for the great feedback! We're happy to hear you're enjoying the sleek design and thoughtful features like sensor reheat, the effective defrost menu, and the extendable exhaust fan. It's great to know the smart connectivity with your LG range is making your cooking experience even more seamless. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can contact us at 1-888-542-2623 from Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Hello there Susan! Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement.

Hi Phil. We're happy to hear that you love your new LG Microwave, and we know you're going to love it more once we get the exhaust fan fixed. Feel free to reach out to us on social media using @LGUSSupport so we can follow along to make sure this gets handled in a timely manner! ~Ave