We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

Thank you for the generous feedback! It means the world to us that you are happy with your LG Microwave. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Have a great week! ~Rita

Thank you for the review on the 2.1 cu. Ft. Smart Over-the-Range Microwave. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Hi, Akhil. We appreciate you sharing your thoughts regarding your LG MVEL2137F Over-the-Range Microwave. We recognize your experience with the power operation of your unit after three years, and we want to ensure your home setup functions reliably. To troubleshoot power issues, try resetting the unit by turning off the circuit breaker or unplugging the power cord for 60 seconds before restoring power, and ensure the outlet is supplying active electricity. You can find detailed power troubleshooting guidance at https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316?srsltid=AfmBOoqY7msfMwowaDCEywbm4lif8mdvJAZ22S8_uTfnXhd4nZHB7gP5. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James