Hey Dan! Thanks for sharing your LG Microwave experience with us. Ensuring your microwave properly filters odors is essential for staying productive in the kitchen, so we appreciate your feedback. We'd love to explore options with you to get it filtering smoothly again! Please email us at lgdigitalcare@lg.sprinklrsupport.com with your contact info and model number. We'll be happy to help! *Joseph

Hi, thanks for taking time to post your 5 star review! #LifesGood when functionality meets modern design! Enjoy the quick convenient cooking and the sleek contemporary design your microwave has to offer! Should you need support, don't hesitate to reach out to us via social media. We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport). Feel free to direct message us on Twitter or private message us on Facebook for support. We'd be happy to assist!

Your positive comments are really appreciated! When we hear from happy customers, we spread the positivity around! It gives us great pleasure knowing you've chosen us for your kitchen needs. Should you need any assistance with your Smart Over-the-Range Microwave, please send us a private or direct message on Facebook or Twitter at @LGUSSupport. We will gladly assist you. ~Rita

Hi, we're always ecstatic to hear from customers who say they love their LG appliances! Enjoy the quick convenient cooking as well as the added Wi-Fi functionality! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact.^Chris