Your positive comments are really appreciated! When we hear from happy customers, we spread the positivity around! It gives us great pleasure knowing you've chosen us for your kitchen needs. Should you need any assistance with your Smart Over-the-Range Microwave, please send us a private or direct message on Facebook or Twitter at @LGUSSupport. We will gladly assist you. ~Rita

Hi, Akhil. We appreciate you sharing your thoughts regarding your LG MVEL2137F Over-the-Range Microwave. We recognize your experience with the power operation of your unit after three years, and we want to ensure your home setup functions reliably. To troubleshoot power issues, try resetting the unit by turning off the circuit breaker or unplugging the power cord for 60 seconds before restoring power, and ensure the outlet is supplying active electricity. You can find detailed power troubleshooting guidance at https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316?srsltid=AfmBOoqY7msfMwowaDCEywbm4lif8mdvJAZ22S8_uTfnXhd4nZHB7gP5. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, thanks for taking time to post your 5 star review! #LifesGood when functionality meets modern design! Enjoy the quick convenient cooking and the sleek contemporary design your microwave has to offer! Should you need support, don't hesitate to reach out to us via social media. We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport). Feel free to direct message us on Twitter or private message us on Facebook for support. We'd be happy to assist!

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!