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Customer reviews for Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs for
Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs
4.4 out of 5 stars
stars212 ratings212 reviews
  1. 5 stars75% (158)
  2. 4 stars8% (18)
  3. 3 stars6% (13)
  4. 2 stars5% (10)
  5. 1 star6% (13)
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Showing 61-70 of 212 reviews
Nov 20, 2025
mary
5 out of 5 stars review

Verified Purchase

Great quality

Review from walmart.com
Helpful?67ONBA3HLJUR17743522743
Sep 27, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Price was right

Review from walmart.com
Helpful?67ONBA3HLJUR17743522743
Oct 27, 2025
Skkk
5 out of 5 stars review

Simple, Healthy, and Surprisingly Fun

This ice cream maker is really easy to use and clean. I like that I can customize recipes and try different flavors depending on my mood. What I like the most is that I can use good-quality milk and ***replace sugar with zero-calorie allulose***. It feels good to make ice cream that tastes great but doesn't make me feel guilty. Simple and satisfying.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Apr 5, 2026
Mshenn
5 out of 5 stars review

Great update on this model

I am so thrilled that I bought this latest version. We haven’t used the soft serve as much as we thought we would, but the new cream fit function for ice cream is perfect when I do my protein powder, soy milk, fruit ninja creamy. I don’t have to run it for a five times anymore. Sometimes I just run it once or sometimes I need to re-spin. There’s a lot more to like about the design as well and Cleaning is easy.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Apr 29, 2025
Tiara
5 out of 5 stars review

Verified Purchase

It is deserving of 10 stars if at all possible. The only issue I have is the price, I found it wasn't very competitive when compared to other outlets. Walmart used to have the lowest price period.

Review from walmart.com
Helpful?67ONBA3HLJUR17743522743
Feb 8, 2026
SonyaCole
5 out of 5 stars review

No Regrets

We bought our machine December 1 and it's been so much fun. Eat ice cream every day. The high protein ice cream is my favorite. You can maintain your weight and have ice cream that is nutritious and delicious!

Review from Shark Ninja
Helpful?67ONBA3HLJUR17743522743
Mar 31, 2025
Trina
3 out of 5 stars review

Verified Purchase

The only thing I don’t like is that you have to freeze the bowl and wait until the next day to make the ice cream. Otherwise it’s worth it if you have kids

Review from walmart.com
Helpful?67ONBA3HLJUR17743522743
reply from SharkNinja Product Expert

Hello Trina,<br /><br />Thank you for your feedback.<br /><br />We&#39;re sorry to hear that your experience with the Ninja Swirl hasn&#39;t been the best due to it requiring you to freeze the bowl 24 hours before processing the ice cream. Your comments are important to us, and we will share them with the appropriate teams for future reference. If you ever need help with your Ninja, please reach out to our team at 1-800-365-0135.<br /><br />Kind regards, <br />Ninja Kitchen

Feb 11, 2026
beachphonelady
5 out of 5 stars review

Happy Dance!

I love soft frozen yogurt and I'm questioning my sanity as to why I didn't purchase this sooner. Having a great time experimenting with flavors and looking forward to the continued use. I hesitated on the purchase because I was afraid of the space it would take up but it's really not that bad. Once you get the hang of it, easy to use. Wish it wasn't so loud but sometimes sacrifices must be made for enjoyment. Thanks Ninja!

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Mar 14, 2026
Jen811
2 out of 5 stars review

HORRIBLE RECIPES

I am just not a fan. I first tried the recipes in the included book and the vanilla and chocolate leave a nasty fatty film on the roof of your mouth, and the pint that I had to respin actually had chunks of butter in it from the cream turning to butter. I know the sorbet recipes will be good, but finding a basic vanilla recipe that doesn’t leave a greasy film on your spoon shouldn’t be hard. I’m glad I didn’t throw my traditional ice cream maker away.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
reply from SharkNinja

Hi Jen, Thank you for sharing your experience with the included recipes. We understand how disappointing it is when a recipe does not turn out the way you expected, especially when the texture or flavor is not enjoyable. Please do not worry, you are not limited to the recipes in the booklet. We have many other recipes available that offer different ingredient ratios and results, and you may find them much more to your liking. These alternatives can help you get smoother textures without the issues you described. All applicable links have been provided below so you can explore and try out other options. CREAMi Recipes: https://www.sharkninja.com/discover/recipes/ninja-swirl-by-creami-recipes Guides and Manuals: https://support.sharkninja.com/product/ninja-swirl-by-creami-soft-serve-ice-cream-machine/01tHs00000D0UYSIA3?redirect=false Kind regards, Ninja Kitchen

Jan 29, 2026
Frose
2 out of 5 stars review

Disappointing frozen yogurt feature

Disappointed in product. You cannot refreeze your frozen yogurt and respond it. The nozzle freezes and when you go to dispense the yogurt it backs up into the machine. I habe tried leaving it out longer before responding. Doesn’t work. I feel like the machine is going to explode from the pressure created with a frozen nozzle. Don’t advertise frozen yogurt when you can’t actually deliver. I will just make single serve batches and not refreeze. Not ideal and not what the product is advertised to do. Lots of opportunity for improvement here. Just buy the cheaper ice cream only model and save yourself a headache and a lot of mess!

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
reply from SharkNinja

Hi Frose, Thank you for taking the time to leave your feedback. We sincerely apologize for the frustration you’ve experienced and understand how disappointing it can be when using the product leads to unexpected difficulties or does not perform as smoothly as intended. This is certainly not the experience we want for our customers. We truly appreciate you sharing these details, and we will be sure to pass your feedback along to our team for further review and improvement. In the meantime, we recommend reviewing the troubleshooting steps available here: https://support.sharkninja.com/article/NC700-Series-Ninja-Swirl-by-CREAMi-Soft-Serve-Ice-Cream-Machine-Troubleshooting-Guide If the steps in the guide do not resolve the issue, the link will direct you to our Customer Support team, who will be happy to assist you further and help explore possible solutions. Kind regards, Ninja Kitchen US