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Customer reviews for Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs for
Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs
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4.4 out of 5 stars
stars212 ratings212 reviews
  1. 5 stars75% (158)
  2. 4 stars8% (18)
  3. 3 stars6% (13)
  4. 2 stars5% (10)
  5. 1 star6% (13)
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Showing 101-110 of 212 reviews
Oct 21, 2025
noIceCreamForMe
1 out of 5 stars review

Be great if it worked

Worked once then it stopped working. About to go through the customer service and we will see if it’s just an expensive paperweight.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
reply from SharkNinja

Hi there, Thank you for sharing your experience. We’re truly sorry to hear that your Swirl stopped working after just one use—that’s definitely not the quality or reliability we aim to deliver, and we understand how frustrating this must be. Your feedback is very important to us, and we’d love the opportunity to make this right. Please reach out to our Customer Service team at 1-800-365-0135 and we’ll do our best to assist you with troubleshooting or exploring a solution. Thank you again for your honest review and for giving Ninja a try. We hope to turn this experience around for you. Warm regards, Ninja Kitchen US

May 29, 2025
Nyxi
5 out of 5 stars review

This thing is amazing.

I bought this recently and am obsessed! I use the creamifit setting to make low sugar protein icecream and it's amazing. We're having so much fun experimenting with flavors. Soft serve at home, who would have thought!

Review from Shark Ninja
Helpful?67ONBA3HLJUR17743522743
Jul 9, 2025
Anonymous
5 out of 5 stars review

Great product!

I purchased this machine to help me hit my protein goals. It was super easy to set up straight from the box. The instruction manual was easy to read and user friendly. I use my Ninja Swirl every day, and no other product compares to this!

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Jul 15, 2025
Scottyblu
5 out of 5 stars review

A definite must buy.

My very first one the motor blew in one day. Ninja replaced it right away. I got my new one in and it is awesome especially if you like making soft serve ice cream a definite must buy.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Feb 13, 2026
Ny2fan
4 out of 5 stars review

Very nicely made.

Just opened it and still trying g to figure it all out. Gonna try soft ice cream tonight.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Dec 11, 2025
Rushon26
5 out of 5 stars review

Got one word awesome!!! I love it!! Works just as shown.

Review from sharkninja.com
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Nov 20, 2025
Fish8
5 out of 5 stars review

Love it.

Love it. So easy to use and ice cream is great. Fun with the kids. Better than I expected.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Dec 11, 2025
Drewcifer75
5 out of 5 stars review

Love it!

Love the creami swirl. The ice cream is so good, and its so easybtonuse.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Nov 3, 2025
day7
5 out of 5 stars review

Perfect ice cream maker

So happy I bought this. Fresh homemade ice cream when ever I want

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743
Oct 8, 2025
Cootie 23
5 out of 5 stars review

Soft serve

I got this for a birthday gift. It’s just like the soft serve from the ice cream shop.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743