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Customer reviews for Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs for
Ninja CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs
4.3 out of 5 stars
stars
309 ratings294 reviews
  1. 5 stars73% (226)
  2. 4 stars8% (24)
  3. 3 stars6% (17)
  4. 2 stars5% (14)
  5. 1 star9% (28)
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Showing 91-100 of 294 reviews
Apr 29, 2025
Reviewer name: Tiara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It is deserving of 10 stars if at all possible. The only issue I have is the price, I found it wasn't very competitive when compared to other outlets. Walmart used to have the lowest price period.

Review from walmart.com
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Mar 31, 2025
Reviewer name: Trina
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The only thing I don’t like is that you have to freeze the bowl and wait until the next day to make the ice cream. Otherwise it’s worth it if you have kids

Review from walmart.com
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reply from SharkNinja Product Expert

Hello Trina,<br /><br />Thank you for your feedback.<br /><br />We&#39;re sorry to hear that your experience with the Ninja Swirl hasn&#39;t been the best due to it requiring you to freeze the bowl 24 hours before processing the ice cream. Your comments are important to us, and we will share them with the appropriate teams for future reference. If you ever need help with your Ninja, please reach out to our team at 1-800-365-0135.<br /><br />Kind regards, <br />Ninja Kitchen

Sep 14, 2026
Reviewer name: SophieM
5 out of 5 stars
5 out of 5 stars review

Excellent value

The best bit of kit I have brought!! Super easy to use. You can use pre made ice cream or make your own. Both work well with the swirl setting. Ice cream is thick. Easy to clean and store.

Review from influenster.com
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Jul 16, 2026
Reviewer name: Deeds
5 out of 5 stars
5 out of 5 stars review

Not tried yet. Have mixes in freezer, but need son-in-law to use for first time. Don't want to break it.....Have new upscale kitchen with 1 wall with glass abinets overhead and whole length countertop...My son-in-law asked if this was the Ninja counter cause all I have on counter is Ninja appliances! Newest is Soft serve/reg ice cream maker...the double one

Review from sharkninja.com
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Jun 11, 2026
Reviewer name: Angie 17
4 out of 5 stars
4 out of 5 stars review

Fun to use

Love the swirl function. I wish the containers were bigger. The pint size is about 2 servings of ice cream. The machine doesn’t really make the ice cream it just turns the prepared rescipe . It struggled to fully mix the bananas in the ice cream and there was a frozen section on the bottom not mixed. My grandkids love making cones. I was a fun purchase but could definitely be improved.

Review from sharkninja.com
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May 28, 2026
Reviewer name: Kayla99876
4 out of 5 stars
4 out of 5 stars review

Overall great

I have had this for about 3 weeks and overall I love it. Still learning how to tweak things so theyre the right texture and learning not to overflow the containers. 2 containers is not enough though, for the price it would be nice to have a few extra since theyre single use for a small family and take time to freeze before being able to use again

Review from sharkninja.com
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Jun 4, 2026
Reviewer name: Freda 55
5 out of 5 stars
5 out of 5 stars review

Icecream at its best!

I bought this like a month ago and have used it almost every other day, I’ve been making healthy icecream and it’s so easy , I’m talking healthy yogurt that I add my own sweetener in like maple syrup or even monk alluose sweetener to make it low to no sugar but still so delicious! Creamy icecream using healthy ingredients! The machine runs a little loud but what do you expect when it’s grinding down that hard frozen icecream to make it soft!! Only down side is the container is small and serves maybe 4 but that’s why I bought extra containers and now I keep like 5 in the freezer with different flavors . Best way to learn how to use it is watch videos on utube, it’s easy to clean and overall a great appliance! I recommend this if you love icecream that is made your way !

Review from sharkninja.com
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Jul 8, 2026
Reviewer name: MarilynM
2 out of 5 stars
2 out of 5 stars review

Noisy and hard to use

The top to make soft serve is extremely hard to take off it makes you turn the toggle to the right while turning to the right. Very hard to do. I have had mine now stuck on top of the canister for 2 days and cannot get it off. Also very loud product. I feel the soft serve at times is just very very soft.

Review from sharkninja.com
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reply from SharkNinja

Hi Marilyn, We're sorry to hear you've been having trouble with your Swirl. We can understand how frustrating it is when the soft serve lid becomes stuck, especially when you've been unable to remove it for days. We also appreciate your feedback about the noise level and the consistency of the soft serve. We'd love the opportunity to troubleshoot these concerns with you and help ensure you're getting the best possible experience from your Swirl. Please reach out to our team: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Jul 14, 2026
Reviewer name: RafiA
5 out of 5 stars
5 out of 5 stars review

BEST KITCHEN APPLIANCE

THIS IS A MUST PRODUCT!!! This handles really well and isn’t heavy at all. It’s made of a durable material and nothing has broke on me after many uses. You can fit it almost anywhere in your kitchen. The pint is pretty big itself so you can eat it all yourself, share it with others, or storing the leftovers back in the freezer. This is my favourite kitchen appliance of all time!!!

Review from influenster.com
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May 27, 2026
Reviewer name: Beverly 55
5 out of 5 stars
5 out of 5 stars review

My favorite!

This is one of the best purchases I ever made. I have had it for a few months and I make light ice cream almost every day. I have found some good recipes and modified some to fit my own needs. It’s nice to be able to eat ice cream while on a diet and still lose weight. This is simple to use and I love it.

Review from sharkninja.com
Helpful?67ONBA3HLJUR17743522743