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Customer reviews for Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker for
Ninja Luxe™ Café Premier 3-in-1 Espresso Drip Coffee & Cold Brew Maker
4.5 out of 5 stars
stars
638 ratings637 reviews
  1. 5 stars79% (502)
  2. 4 stars8% (53)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star5% (31)
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Showing 91-100 of 637 reviews
May 23, 2026
Button Ash
3 out of 5 stars review

LIke it ok with some complaints

I bought this a few months ago. I like it but I'm experiencing a problem. When I'm making espresso, it will have me dial the grounding to 10-15, the directions indicate something about this. But then when I brew the espresso at that grinding size, nothing comes out, It just wastes the espresso, and my time. This morning the espresso grind size suggested 10. I did that and it was ruined, nothing came out. I moved it up to 15, a couple drips came out. I used 20, and i got espresso but it seemed to run thru that too fast Overall I like the machine but if this keeps happening or I can't find a resolution, its going back.

Review from sharkninja.com
Helpful?5XP1I1BYBXS717611470002
reply from SharkNinja

Hi there, Thank you for sharing your feedback. We’re really glad to hear you’re enjoying your Ninja Luxe Café Premier overall, but we’re sorry to hear about the experience you’ve had with the espresso extraction. What you’re describing isn’t the experience we want for our customers, and we completely understand your concern about continuing to use the machine if this keeps happening. Your feedback is truly valuable, and we’ll be sure to share it with the appropriate teams as we’re always looking to improve both performance and guidance. If you’d like, our team would be happy to take a closer look at what’s happening and help get this resolved so you can enjoy your machine with confidence. You can reach us here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

May 1, 2026
BellaRose_Intricate Taste
5 out of 5 stars review

5 stars product

After 7 years our Kerieg Cafe machine just said enough. My husband and I are particular about our cofee , so finding a new machine to go with was quite a difficult choice. This product is exceptional for the cofee lover who likes to reminise about drinking a cappuccino on the plaza novona in Italy or just a on the go cup of Joe to get the kids to school. Easy to use , compact to fit in your at home cafe corner, and easy to clean.

Review from sharkninja.com
Helpful?5XP1I1BYBXS717611470002
Mar 31, 2026
CharD
5 out of 5 stars review

Beautiful, and Easy to Use!

Received about 2 weeks ago, loving it so far! Easy to use, looks more intimidating that actual is. Lots of videos online that are helpful. The machine is gorgeous, looks great in my kitchen. Made Cold Brew, Espresso, Cold Espresso, and lots of Cold Foams so far!

Review from sharkninja.com
Helpful?5XP1I1BYBXS717611470002
May 1, 2026
BeatStimz
2 out of 5 stars review

Specialty coffee is goo, Drip coffee is really bad

I had the old Ninja coffee maker that could do drip coffee, cappacino, Iced Coffee and Latte and loved it. I wanted to try treat myself and get the new updated version. If you are buying it for espresso, or to make Latte, or Cappuccino it performs well. I am extremely dissatisfied with the drip coffee. It is honestly terrible. I wish I didn't upgrade :(.

Review from Shark Ninja
Helpful?5XP1I1BYBXS717611470002
reply from SharkNinja

Hi there, Thank you for taking the time to share your feedback on the Luxe Café Premier. We understand how disappointing it must feel to upgrade with high expectations, only to find that the drip coffee doesn’t meet the standard you previously enjoyed. While we’re glad to hear the espresso‑based functions like lattes and cappuccinos are performing well, we recognize that drip coffee is an important daily feature and shouldn’t fall short. If you'd like further information on how to maximize your coffee experience, please visit our website for manuals and guides. You can also contact our support team for assistance. We are always ready to assist and ensure your experience is a positive one. All applicable links are provided below. Guides and Manuals: https://support.sharkninja.ca/en-CA/product/ninja-luxe-caf%C3%A9/01tHs00000D0UXfIAN Contact Page: https://support.sharkninja.ca/en-CA/contact-us Sincerely, Ninja Kitchen

Apr 1, 2026
Spud
5 out of 5 stars review

Best present I have ever bought for myself.

A great buy. I have had other coffee machines and deliberated over this for some time. It’s better coffee than from the local café. It makes things easy, but the operator can revert to manual if so required. The only fault that I can find is that there is not enough room for two mugs to make two servings simultaneously. I have solved that by using two Italian style short black glasses and decanting them into mugs.

Review from sharkninja.com
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May 15, 2026
KasiaT
5 out of 5 stars review

Best espresso machine!! Highly recommend!

Amazing coffee/espresso machine fulfilling all my Starbucks needs right at home! Easy to use, with many settings for delicious cold foams, cappuccinos, lattes, etc. it’s a very durable machine, great for hosting but even better for an on the go working mom! Highly recommend this product!!

Review from influenster.com
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May 24, 2026
LinetG
5 out of 5 stars review

Best coffee maker out there

Best coffee maker I’ve own, as a Cuban girly I love my strong espresso coffee. This coffee maker grinds your coffee grounds , makes the coffee and also has a milk frother. From iced coffee to hot coffee, to many other drinks . It is on the pricey side but so worth the money just think how much you spend on coffee daily make it at home instead. Easy to use after initial set up it only makes the grinding noise when it’s grinding your coffee grounds.

Review from influenster.com
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Apr 22, 2026
Kelly D.
4 out of 5 stars review

Good but broke quickly

Bought ours in January 2026 and by March a piece (the hopper) had broken and already needed replacement. Contacted Ninja thinking because the machine was bought so recently the issue would be resolved free of charge but that was not the case. Be aware when purchasing🥲 Other than that the machine is beautiful.

Review from sharkninja.com
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May 1, 2026
BeeSmitty
3 out of 5 stars review

Not Recommended

The overall purpose of making good coffee at home was successful with this machine. Unfortunately, after two months the steam wand stopped working and caused a backflow of pressure inside the machine. It made an enormous mess. That was after multiple cleanings and descaling. It was replaced under warranty. After another month, the drip tray broke. It was replaced under warranty. I’m certainly concerned about the longevity of this product. I previously had a used Breville that outlasted this coffee maker. Kinda wish I still had the other one. I’m satisfied with the grinder and coffee… as long as it continues to work. I would not recommend.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We are truly sorry to hear about your experience and the repeated issues you’ve faced, especially so soon after purchase. We completely understand how frustrating and disappointing this must be, particularly when you expected reliable, long‑lasting performance. This is certainly not the experience we want for our customers, and your feedback is very important to us. While we’re glad to hear you’ve been satisfied with the grinder and coffee quality, we understand your concerns around durability and reliability. Please be assured that we take this seriously, and we will pass your feedback along to the relevant team for further review. If there is anything further we can do to support you or improve your experience, please don’t hesitate to reach out to our Customer Support team here: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen

Apr 18, 2026
KaylaS
5 out of 5 stars review

Pretty in Pink 💖🌸

Purchased the Raspberry NinjaLux as soon as I saw it come out. It is beautiful! I was on the fence about getting this or the Breville for the past year, and I am so glad I chose Ninja. It’s very user friendly and easy to use, as are all Ninja products.

Review from sharkninja.com
Helpful?5XP1I1BYBXS717611470002