Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 71-80 of 590 reviews

Jun 24, 2024

FarmMama

5 out of 5 stars review

Verified Purchase

Great summer fun!!

Great pool, simple set up and everything works as it should!!

Helpful?

reply from Bestway USA

We love to hear that you are having a great experience with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Mar 26, 2023

Christina

5 out of 5 stars review

Verified Purchase

Easy set up

This was the easiest pool I have set up beside the one with blow up ring around it.

Helpful?

reply from Bestway USA

Hello Christina, thank you for your review. If you ever have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 21, 2024

5 out of 5 stars review

Verified Purchase

Great swim deal

Great deal and love the new filter system keeps the water cleaner than the old paper filters

Helpful?

reply from Bestway USA

Oh wow! We LOVE to hear you’ve had a great experience with your pool set. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jun 14, 2025

Kevin

5 out of 5 stars review

Verified Purchase

Pool

Great deal and very easy assembly

Helpful?

reply from Bestway USA

We love to hear that you have gotten your pool set up for the summer, Kevin! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 16, 2024

Crystal S

5 out of 5 stars review

Verified Purchase

Great pool!

Built well, nice sand pump system, and not hard to put together.

Helpful?

reply from Bestway USA

Hello Crystal, we are glad to hear you have had a positive experience with you pool this summer! Thank you for taking the time to share your review! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 26, 2025

Joedini

3 out of 5 stars review

Verified Purchase

Lousy instructions

Would be much easier to assemble with better instructions

Helpful?

reply from Bestway USA

Hello, we are sorry you had some trouble with the instruction manual. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Apr 16, 2023

Jen Swizer

5 out of 5 stars review

Verified Purchase

Happy with purchase!

Easy to set up and good quality. Everything that you need is included. Great instructions

Helpful?

reply from Bestway USA

Hello Jen, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 5, 2025

Notswimming

1 out of 5 stars review

Verified Purchase

Missing pieces

Missing pieces. No customer support

Helpful?

reply from Bestway USA

If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 28, 2023

Melissa

5 out of 5 stars review

Verified Purchase

Easy set up

This pool is a nice size and very easy to set up.

Helpful?

reply from Bestway USA

Hello Melissa, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 24, 2025

Cita

1 out of 5 stars review

Verified Purchase

Opened box

They sent me a box that was opened as if someone returned it

Helpful?

reply from Bestway USA

Hello Cita, we're sorry this happened. If you believe you were sold a used item, please get in contact with Sam's Club Customer Service for assistance with this issue.