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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 1-10 of 612 reviews
Jul 10, 2026
Reviewer name: Ellen Tracy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bestway pool

Great purchase so far. Easy to install and so far we have been enjoying swim time. The only thing i will change is the ladder. While the ladder that came with this pool is a sturdy ladder I personally would like one with larger steps to make it easier for the Littles to get in and out.

Helpful?7CN4L3T3N4P417609763246
Jul 28, 2026
Reviewer name: Kimmy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pool for the price.

Easy to put together with 4 people. Do not let children climb on top railing. It will bend. Ladder does tip over easy with kids playing. But over all. This is the second pool we have bought. They last about 2 years. Legs will rust at bottom. But for 399 it’s not too bad. Wish it would last longer. We did purchase a sand filter pump to go with ours. So I don’t know about the pump system.

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Jun 22, 2024
Reviewer name: Pepper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

I was hesitant to buy based on all the negative reviews but this pool was super easy to set up with the exception of the pump. The directions need to be written out, versus the grainy pictures you're supposed to follow. Thankfully i had enough experience to know the basics. Sturdy frame, liner is thick and has a great blue color inside, brown outside isn't terrible. Ladder is constructed well enough to do the job. Took several hours to fill. Pictures provided are BEFORE filling so looks wrinkles, eyc. Overall, very happy.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your Pool Set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jun 30, 2024
Reviewer name: Brandi R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

We were a little skeptical due to the price of this pool. Once we cleared the area that we were putting the pool down, it only took us about 45 minutes to put the entire pool together. It took about 24 hours to fill the whole pool up. We have had it for about 3 weeks and it has been our best summer purchase!!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for being a customer, Brandi! We’re so happy to hear you’re enjoying your Power Steel Pool! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

May 17, 2023
Reviewer name: Ryan G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pool, Great Price!

Amazing price on a really good pool. It's not an ultra frame, but it's a sturdy metal frame pool nonetheless. Easy to set up, and came with a really nice "sand" pump with the cotton ball things instead of sand. The liner is a nice color, and the overall quality of the materials and the build is great. Overall we're very happy with this product, and with the deal!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Ryan, we are glad to hear you are happy with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 20, 2023
Reviewer name: Southern gal luvs sunning
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Assembled by a woman

Fairly easy installation. When you’re filling the pool, you need to be in it smoothing the bottom from start until it has at least a foot of water in it in order to get the bottom smooth. We put our poles on 6” 2x4’s to keep them from sinking into the ground and it worked great. Also any uneven ground will show after it’s put together and filled up even if it is just a few inches on one part. Overall it’s a great pool and definitely worth it. My bf and I put it up ourselves and by he and I, I mean pretty much myself. So if I can figure it out and do it, anyone can do it. Just follow the instructions and pay attention to detail and you will be fine. It took about 2 evenings for us to assemble. If you had a day to spare you could probably do it in about 5-6 hours.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for taking the time to review your Power Steel pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 15, 2026
Reviewer name: bcdc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Can't beat price for what's included

I hadn't intended to purchase this but caught it on sale so thought I would get for grandkids. My husband went all out and put plastic down and then put about 4" of sand to give some cushion and make easier to level. Installation went pretty smooth. We ended up using sand in the filter instead of included cotton balls. We have an issue with one of the hoses leaking just a smidge and think it's a bad o-ring so I am currently in the process of getting it replaced. So far I am happy with the pool.

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Jul 10, 2024
Reviewer name: Valerie S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth It.

This pool is quality, liner is thick and beautiful! Legs are sturdy. Set up is not as pick as the box says, so don’t get too excited. I have zero complaints about the actual pool-make sure your land is level and you won’t have problems! I DO have a problem with the pump and directions/manual, they’re both awful. The pump filter is not strong enough to actually push around 6,000gal of water, the suction inlet filters barely suck, I’ve had nothing in my basket so I’ve had to count on myself to skim and vacuum and somehow I already had to clean the polysphere balls that were already brown and shooting dirty water into my pool when I ran the filter. It’s just cheap and not powerful enough. I’ll be using my Hayward next summer. The manual…don’t bother, just watch YouTube, you will save a lot of hair pulling and yelling…it’s incredibly vague and non-descriptive…all their pools and one manual. Ugh.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for sharing your review with us, Valerie. We appreciate you sharing your pool experience! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 23, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective product

After much work, we set up the pool and discovered it has a leak. It took a long time to get a hold of someone in customer service, but they are unwilling to help us in any way. They suggested we return it to our nearest Sam’s Club. There are no Sams clubs in my area. That is why I ordered it online. I’m beyond unsatisfied and angry. Do not shop at Sam’s Club!!!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jeanette, we are sorry to hear that your pool's liner is leaking. If you need any further help: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 9, 2025
Reviewer name: Jasmin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

Ordered this pool online because I called all the stores in Vegas and they told me they didn’t have them in store when it was delivered we set it up and started filling it we noticed it was leaking once it was filled about a foot already I started an exchange and they picked up the pool a day after and the new pool was set to arrive 2 days after exchange initiated a week went by and nothing I went to the store and they had a whole pallets full of them I tried to stop the exchange and the manager there told me no as well as the people on live chat she was so rude and told me to just buy another one because I had an event and I needed the pool so that’s what I had to do almost 2 weeks went by until I received the pool and I had to go back to the store to return it. DO NOT BUY!!! WORST SERVICE AND DELIVERY EVER

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jasmin, this review is for the pool set itself. If you are experiencing an instore issue, please get in touch with Sam's Club directly for assistance. Thank you