Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set forMember photos









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Verified Purchase
Great size and easy installation
Installation was easy. We’ve had it up and pump running about a week now, but still to cool to get in.
Hello Mary, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Verified Purchase
Good for $400
Decent for the price. First one lasted 2 summers. Replaced paper cartridge filtration with sand. Much better. If you have the desire, paint metal parts with Rust-Oleum type paint.
Hello Stephen, thank you for your review. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Poor frame coating
The frame does not last, it is sold as steel, corrosion resistant frame and ours rusted all around in the first 8 months to a year.
Great at first...
This pool is great, particularly with a few necessary upgrades, such as a surface skimmer and some way to vacuum the bottom. That said, you will be SHOCKED at how fast the frame on this thing will rust through. Ours literally lasted one year. Not sure it's worth it if you have to buy a new one every year... The photo shows the rust after one year, but within a month of that photo, the compromised rail has rusted completely through and had to be removed. There are at least two more also rusted through. Now held together with a rachet strap because Bestway wants $50 for a single rail!! Ridiculous!
Thank you for taking the time to share your feedback with us, Orrin. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!
Awesome purchase
We have always had above ground pools, so setting up was easy. The instructions for the sand pump were a little bit of a struggle as this was our first sand pump, but nothing we could not figure out with a little common sense. Our yard had to have quite a bit of work done to make it level. You want to make sure the pool is a level as possible .... That is with any pools but with the legs on this pool... If it is not level there is a possibility of it shifting (especially with people in it playing around) and a side giving way. Which that would not be a flaw on the pool... But on whoever set up bc the instructions clearly stated to make the ground level before putting up. We had to take ours down and relevel our spot bc it was off enough that during the rains in the spring the legs shifted and we were scared it would not stay up. That was totally on us. The pump and the balls are amazing. We have hardly had to put any chemicals in the pool to keep it clean and we live in Arkansas where it is wet and hot so they definitely do their job quite well! Overall I can not speak highly enough about this pool. Will definitely tell people to invest in this pool especially for the price and everything that comes with it! Sam's definitely made a worthwhile combo purchase on this deal!!!!
We love to hear that you are having a great experience with your pool so far! Thank you for sharing your review with us! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Verified Purchase
Awesome package
This is absolutely the best bang for your buck. You can’t even touch a sand pump for half the price I paid for this on sale. Terrific job on Sams club and Bestway for putting this package together with a great price. I am having an issue with liner, it’s starting to pull up from the bottom where it came together during the manufacturing. I’m confident bestway will take care of it. Couldn’t be happier!
Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
DO NOT PURCHASE THIS POOL!
BUYERS BEWARE FAULTY POOLS!! Purchased from Saginaw MI location. We purchased this pool last week. We went through and leveled our ground, put sand down to make sure that the pool had soft ground to sit on....all the extra steps. We made sure to be very careful to unwrap all packaging and did not use anything sharp to open all the packaging. We added the couple inches of water and smoothed all the wrinkles out to perfection like you should and then continued filling the pool. When we went to check out how everything was going, we had a gash in our pool and water spraying out of the side. The pool is almost all the way full now, and the only way to get a refund is to bring every part of the pool back into the store. So we are either out the money for the pool or the cost of filing the pool. If you read the other reviews, we aren't the only ones with this issue, and Sam's club is continuing to sell these faulty pools. Shame on this company. Don't waste your money on this product....or be very careful and inspect it throughly as you're filling it.
We’re so sorry that this has been your experience with your pool set. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Verified Purchase
Make sure it's level
I've had this pool about two weeks now. Kids love it. Went up in about 2 hours on my own. My teenage daughter had to give me a hand holding part of it up while I built it. Took about 1.5 days to fill. At first it looked like it was getting green, but left the filter running with a quick "shock" and it's been good ever since. I'm about 2" out of level over 18', it does move a lot when the kids play around, so I constantly have to tell them to calm down. I placed foam board underneath to be easier on the feet and to prevent any tears. I'll take it down over the winter and work on leveling it even more.
We love to hear that everyone is having fun with the pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Verified Purchase
Can’t Beat It For the Price!
Not a bad product for the price. Didn’t want to spend a whole lot of money on something for the grandkids to splash around in. But since this item was on sale at the time we went for it. Of course the local Sam’s store was out of stock when we were ready to pull the trigger, we were able to order online, and with free delivery couldn’t beat it. Arrived in three days as promised. FYI this item is sold in one box at the store, but ships in 2 boxes when purchased online, make sure that your shipping confirmation say 2 boxes. Setup is pretty easy once you get your base ready. Instructions are not the best, but there are several good videos on YouTube. Swore up and down that I would never have another pool, but hey what are you going to do. Overall for the price I don’t think you can beat it.
Hello Bill, thank you for taking the time to review your pool experience! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Verified Purchase
It’s a very nice pool
Very nice good size for the price



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Hello Shay, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.




