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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 51-60 of 612 reviews
Jul 4, 2026
Reviewer name: Avery
2 out of 5 stars
2 out of 5 stars review

bending poles after 1 month

I really wanted to be happy with this purchase. My son was wanting a pool so bad and I am afraid we got a defective one. Set up was easy and pool is nice but after using it for one 1 month several of the top bars are bending. One is very bad. We made a point to be sure ground was level when installed, and all was fine until pool was filled and used for a few weeks then we noticed little bends and woke up one morning to a really bad bend. Trying to find replacement parts but apparently, they are all out of stock so we have to continue using it till it breaks completely then buy a new pool. sad when you spend hundreds of dollars on a pool and they do not have available replacement parts. When it does break might have to switch to another brand that keeps replacement parts in stock and/or available cause summer just started and this is a bummer. Son is only 7 and it is just him and 1 adult in pool so it is not bending from misuse.

Helpful?7CN4L3T3N4P417609763246
Jun 26, 2024
Reviewer name: KaylaB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent pool for the price

Overall a decent purchase. The filter does an ok job, the cover is nice but doesn't stay on very well during high winds and we had to upgrade to a surface skimmer to really get the filter to do it's job. Overall, this is a good price but be prepared to spend more on upgrades over time.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Kayla, thank you for taking the time to give an honest review about your pool experience. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 25, 2026
Reviewer name: ANGIE
2 out of 5 stars
2 out of 5 stars review

We have enjoyed the pool and most things work well on it, except the poles around the circle are easily dented and bent. We ended up having seven of them bent throughout the 10 weeks of Summer that we used it, through just normal use and kids hanging on the sides at times. We reached out to Bestway to try to get those poles replaced, but they said it's no longer under warranty because we mistakenly bought it too early in order to be prepared. Poor customer service. All we wanted was to get those seven poles replaced and they wouldn't even do that. So we took it back to Sam's club and returned it.

Helpful?7CN4L3T3N4P417609763246
Mar 22, 2026
Reviewer name: Kristin
1 out of 5 stars
1 out of 5 stars review

Didn't get to use

Didn't hold up the legs an sides bent from the water pressure , wasn't able to use

Helpful?7CN4L3T3N4P417609763246
Jun 18, 2026
Reviewer name: Amanda
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pool

Definitely need 2 people to set up, but was quite quick and easy. Its a great size for our family, 3 grown children, their S/O and 2 grandchildren.

Helpful?7CN4L3T3N4P417609763246
Mar 24, 2023
Reviewer name: Mary K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size and easy installation

Installation was easy. We’ve had it up and pump running about a week now, but still to cool to get in.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mary, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 22, 2023
Reviewer name: BRG2021
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pool

This pool has held up so far. The setup wasn’t as easy as mentioned. The pool cover is garbage. The pool itself it great.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 19, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New pool

Very happy with this pool, only thing that would have made it better would have been a skimmer included

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Chris, we are glad to hear you are happy with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 13, 2023
Reviewer name: Meg T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TEENAGER TESTED & APPROVED

Excellent! There was 7 teenagers in the pool abd it stood its ground. We really enjoy having the pool, awesome purchase especially for the price!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Meg, we are happy to hear everyone is having fun with the pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 15, 2025
Reviewer name: Cathy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad filter power cord

After only 3 days after installation, the power cord to the filter failed. Working with Bestway and Sam's customer service for replacement.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're very sorry that you are having trouble with your pool pump. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!