Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 51-60 of 590 reviews

Jul 17, 2024

Mrs netta

3 out of 5 stars review

Verified Purchase

Bestway pool

One week in with the pool ,the pump started leaking and the pool lost several gallons of water, we re-sat the seal where the leak was coming from and that worked for a while, but its back to leaking again, now waiting on warranty dept to see what out options are. 🤦‍♀️😔

Helpful?

reply from Bestway USA

Hello, thank you for your honest review. We are sorry that your pool is leaking water after you have gotten it set up. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 20, 2025

NCRMARTIN

5 out of 5 stars review

Verified Purchase

Nice little pool

Helpful?

reply from Bestway USA

We're glad to hear you are happy with your pool set! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 4, 2025

Elizabeth

1 out of 5 stars review

Verified Purchase

Bad pool

Too fraglie

Helpful?

reply from Bestway USA

Thank you for taking the time to share your feedback with us, Elizabeth. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jul 10, 2024

Sad woman who cant swim

1 out of 5 stars review

Verified Purchase

I just wanted to swim

As I was filling up the pool the sides busted I called Sam’s club and they wanted me to bring the pool in but I could not get it back in the box and it was too heavy because it being wet made it even more heavy and I have cancer I can’t lift no more than 10 pounds and now out $500 and no pool. Didn’t even get a chance to enjoy it once.

Helpful?

reply from Bestway USA

Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 20, 2025

doubleought

3 out of 5 stars review

Verified Purchase

Will have to see if it will hold up.

This brand of pool does not have near the quality of an Intex pool. I will see if it holds up for more than one season.

Helpful?

reply from Bestway USA

Thank you for taking the time to share your feedback with us. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jun 13, 2023

Meg T

5 out of 5 stars review

Verified Purchase

TEENAGER TESTED & APPROVED

Excellent! There was 7 teenagers in the pool abd it stood its ground. We really enjoy having the pool, awesome purchase especially for the price!

Helpful?

reply from Bestway USA

Hello Meg, we are happy to hear everyone is having fun with the pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 24, 2023

Mary K

5 out of 5 stars review

Verified Purchase

Great size and easy installation

Installation was easy. We’ve had it up and pump running about a week now, but still to cool to get in.

Helpful?

reply from Bestway USA

Hello Mary, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 22, 2023

BRG2021

4 out of 5 stars review

Verified Purchase

Pool

This pool has held up so far. The setup wasn’t as easy as mentioned. The pool cover is garbage. The pool itself it great.

Helpful?

reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 30, 2024

Gina L

5 out of 5 stars review

Verified Purchase

Great pool

Very easy to put together. Perfect size and very sturdy. The grandkids had a blast in it and it is great for floating and relaxing.

Helpful?

reply from Bestway USA

Hello Gina, we love to hear you guys are having a great experience with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 19, 2024

Anonymous

5 out of 5 stars review

Verified Purchase

New pool

Very happy with this pool, only thing that would have made it better would have been a skimmer included

Helpful?

reply from Bestway USA

Hello Chris, we are glad to hear you are happy with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.