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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 601-610 of 623 reviews
Jul 10, 2025
Reviewer name: Gleisis
1 out of 5 stars
1 out of 5 stars review

The pool came defective

The pool came defective. I put a patch and it keeps voting water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 28, 2025
Reviewer name: eew92
5 out of 5 stars
5 out of 5 stars review

We love this Pool!

We absolutely LOVE this pool! Such a great investment with easy set up and good quality!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh wow! We love to hear you guys are loving your pool set! If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 31, 2023
Reviewer name: Keith
3 out of 5 stars
3 out of 5 stars review

Cover doesn't fit

Cover doesn't even come close to fitting

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Keith, we are sorry to hear that your pool's cover is not fitting. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 4, 2023
Reviewer name: CJB
5 out of 5 stars
5 out of 5 stars review

Bestway 18' x 48" pool

Pool is easy to assemble. Make sure ground is level. Good price for pool, ladder, pumps, chlorine.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 18, 2024
Reviewer name: Frito Mama
3 out of 5 stars
3 out of 5 stars review

Great Pool

Im impressed by the pump & all of it Great product for the money Worth My Frito Lay Money

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are glad t hear you are happy with your pool! Thank you for taking the time to share your experience. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 4, 2023
Reviewer name: Shy
3 out of 5 stars
3 out of 5 stars review

Pool cover does not fit

Pool cover is way too small for the pool!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry to hear that your pool's cover is not fitting correctly. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 28, 2024
Reviewer name: Chy
3 out of 5 stars
3 out of 5 stars review

A couple months

Kinda sad I'm a couple months into it overall not a bad pool but a bar bent

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry that part of your pools frame has bent just after a few months of use. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 17, 2024
Reviewer name: Edrow
2 out of 5 stars
2 out of 5 stars review

This pool is junk

Top rail is plastic and will break with any weight on it. SAFETY CONCERN FOR KIDS

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are truly sorry for your poor experience with your pool. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 7, 2024
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pool

It’s junk it broke

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jason, we're sorry to hear you are unhappy with your pool. Thank you for taking the time to share your feedback with us. Please reach out to our Customer Support team at : 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Apr 11, 2024
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the pool and the price of it

Love it

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review Tony. We're happy to hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.