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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 581-590 of 612 reviews
Jul 3, 2025
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Vertical leg bent

Liked it for 2 weeks, then a vertical leg bent right before a get together. Warranty claim submitted...

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 15, 2025
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Cant review it because they are already two days late on said delivery date. False timeline given on the website

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mark, this review is for the pool itself. If you are experiencing a shipping issue, please get in contact with Sam's Club or the shipping company directly for assistance. Thank you

Jun 10, 2025
Reviewer name: DRE123
1 out of 5 stars
1 out of 5 stars review

very disappointed

i bought this pool expecting it to be gray as shown. it has a white liner which i absolutely hate. it is heavy and difficult to move to return. i feel that i was totally misled and deceived. i feel this is a bait and switch.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry for this mix up. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 21, 2025
Reviewer name: Johnson House
1 out of 5 stars
1 out of 5 stars review

Not worth the time

We have now just put up the pool, took down the pool, returned the pool due to leaking, got a new one, now this one is now leaking in the same spot. Now I know why it was on sale. Don't buy this one.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that this has been your experience with your pool set. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 28, 2024
Reviewer name: Chy
3 out of 5 stars
3 out of 5 stars review

A couple months

Kinda sad I'm a couple months into it overall not a bad pool but a bar bent

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry that part of your pools frame has bent just after a few months of use. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 4, 2023
Reviewer name: Shy
3 out of 5 stars
3 out of 5 stars review

Pool cover does not fit

Pool cover is way too small for the pool!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry to hear that your pool's cover is not fitting correctly. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 18, 2023
Reviewer name: mahll03
2 out of 5 stars
2 out of 5 stars review

pool cover doesnt fit

Good pool for the price but the cover does not fit the pool at all!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry to hear that your cover is not fitting your pool. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 15, 2023
Reviewer name: AA
3 out of 5 stars
3 out of 5 stars review

Okay

Pool is good so far, cover is awful

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 10, 2025
Reviewer name: Gleisis
1 out of 5 stars
1 out of 5 stars review

The pool came defective

The pool came defective. I put a patch and it keeps voting water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 17, 2023
Reviewer name: Nadine Lindsey
5 out of 5 stars
5 out of 5 stars review

Enjoy

Love this pool. Easy set up and filter system works great.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Nadine, we are glad to hear you are happy with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.