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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 591-600 of 612 reviews
Jul 10, 2025
Reviewer name: Gleisis
1 out of 5 stars
1 out of 5 stars review

The pool came defective

The pool came defective. I put a patch and it keeps voting water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 14, 2024
Reviewer name: Nando
1 out of 5 stars
1 out of 5 stars review

Rust

1 year already rusting all over. Dont waste your money.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Nando! We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your pool set. Please reach out to our Customer Support team at : 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jul 17, 2024
Reviewer name: Edrow
2 out of 5 stars
2 out of 5 stars review

This pool is junk

Top rail is plastic and will break with any weight on it. SAFETY CONCERN FOR KIDS

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are truly sorry for your poor experience with your pool. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 17, 2023
Reviewer name: Nadine Lindsey
5 out of 5 stars
5 out of 5 stars review

Enjoy

Love this pool. Easy set up and filter system works great.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Nadine, we are glad to hear you are happy with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 22, 2025
Reviewer name: cam
4 out of 5 stars
4 out of 5 stars review

Vaccum

Does the vaccum for the pool suppose to come with hose attachment ?

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Cam, there should be an included attachment.

Jul 18, 2024
Reviewer name: Frito Mama
3 out of 5 stars
3 out of 5 stars review

Great Pool

Im impressed by the pump & all of it Great product for the money Worth My Frito Lay Money

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are glad t hear you are happy with your pool! Thank you for taking the time to share your experience. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 4, 2023
Reviewer name: CJB
5 out of 5 stars
5 out of 5 stars review

Bestway 18' x 48" pool

Pool is easy to assemble. Make sure ground is level. Good price for pool, ladder, pumps, chlorine.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 28, 2025
Reviewer name: Mary
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Color makes it less visible to public

Nice Looking

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

If you have any questions or issues regarding your pool set: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 15, 2024
Reviewer name: D u
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The pool has a rip

Has a rip

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry that your pool has a torn liner. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Apr 11, 2024
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the pool and the price of it

Love it

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review Tony. We're happy to hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.