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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 591-600 of 623 reviews
Mar 6, 2025
Reviewer name: Letitia
5 out of 5 stars
5 out of 5 stars review

Amazing Pool

[This review was collected as part of a promotion.] Easy to put up. Very big size. Will be fun to swim in our own mini pond.

Review from bestwayusa.com
Helpful?7CN4L3T3N4P417609763246
Jul 15, 2025
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Cant review it because they are already two days late on said delivery date. False timeline given on the website

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mark, this review is for the pool itself. If you are experiencing a shipping issue, please get in contact with Sam's Club or the shipping company directly for assistance. Thank you

Jul 3, 2025
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Vertical leg bent

Liked it for 2 weeks, then a vertical leg bent right before a get together. Warranty claim submitted...

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 21, 2025
Reviewer name: Johnson House
1 out of 5 stars
1 out of 5 stars review

Not worth the time

We have now just put up the pool, took down the pool, returned the pool due to leaking, got a new one, now this one is now leaking in the same spot. Now I know why it was on sale. Don't buy this one.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that this has been your experience with your pool set. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 10, 2025
Reviewer name: DRE123
1 out of 5 stars
1 out of 5 stars review

very disappointed

i bought this pool expecting it to be gray as shown. it has a white liner which i absolutely hate. it is heavy and difficult to move to return. i feel that i was totally misled and deceived. i feel this is a bait and switch.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry for this mix up. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 28, 2024
Reviewer name: Chy
3 out of 5 stars
3 out of 5 stars review

A couple months

Kinda sad I'm a couple months into it overall not a bad pool but a bar bent

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry that part of your pools frame has bent just after a few months of use. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 15, 2023
Reviewer name: AA
3 out of 5 stars
3 out of 5 stars review

Okay

Pool is good so far, cover is awful

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 14, 2024
Reviewer name: Nando
1 out of 5 stars
1 out of 5 stars review

Rust

1 year already rusting all over. Dont waste your money.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Nando! We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your pool set. Please reach out to our Customer Support team at : 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jul 18, 2024
Reviewer name: Frito Mama
3 out of 5 stars
3 out of 5 stars review

Great Pool

Im impressed by the pump & all of it Great product for the money Worth My Frito Lay Money

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are glad t hear you are happy with your pool! Thank you for taking the time to share your experience. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 17, 2024
Reviewer name: Edrow
2 out of 5 stars
2 out of 5 stars review

This pool is junk

Top rail is plastic and will break with any weight on it. SAFETY CONCERN FOR KIDS

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are truly sorry for your poor experience with your pool. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.