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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 511-520 of 612 reviews
May 26, 2024
Reviewer name: laura 76
4 out of 5 stars
4 out of 5 stars review

We got it about a month ago. no problems but would love for any ideas how to warm the water no matter what we tried it's too cold to get in. can't find parts to go with the pump to use a pool heater with it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, you can use solar pool pads or a solar cover to help with warming your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 8, 2025
Reviewer name: Julie
1 out of 5 stars
1 out of 5 stars review

Do not buy!

Do not buy! Pump will not keep up with the size of this pool. Customer support has not been helpful. Very disappointed and a complete waste of money,

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Julie, we are so sorry that your pump has not worked well for you! Please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 1, 2024
Reviewer name: No Pool
3 out of 5 stars
3 out of 5 stars review

Thin liner

Placed on clean solid concrete. Folded up and moved to covered patio due to storm. Placed back with 20+ pin size holes in the liner. Had for less than a week.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh no! We’re so sorry that happened with your pool liner! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 21, 2025
Reviewer name: kaz
5 out of 5 stars
5 out of 5 stars review

So far so good

So far we are loving this pool! Ground prep takes a minute but its so important. We had it delivered this saturday and it was up 20 minutes later. No leaks filter runs good. We are very pleased so far

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are happy to hear you are having a great experience with your pool this summer! If you have any questions about your pool or pump, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 24, 2024
Reviewer name: DM
2 out of 5 stars
2 out of 5 stars review

Not worth the hassle

The pools was easy to put together and worked great initially,after a year it has started leaking everywhere. Overall I would say the quality is not there and not worth the investment. I recommend looking into a different brand

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to write an honest review about your experience. We are sorry that your pool didn't meet your expectations. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 17, 2025
Reviewer name: Shelley
1 out of 5 stars
1 out of 5 stars review

These pools are very cheap made. Rips very easily at seams, also the legs and top ring of the metal poles are very easily dented in. Not worth the money at all

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Shelley, we are so sorry that you have experienced these issues with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 18, 2024
Reviewer name: Danidgold
5 out of 5 stars
5 out of 5 stars review

I loved this pool

Maybe I just got lucky but I had no issues at all there were no leaks it was easy to assemble no issues with shipping or delivery it was a very sturdy pool for an amazing price. Highly recommended

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 13, 2023
Reviewer name: Looper Family
5 out of 5 stars
5 out of 5 stars review

So far, so good.

Great so far. Haven’t had any issues like the other reviews. In the process of buying a saltwater pump for the pool. The original pump is fine, we just want to convert to saltwater.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 23, 2024
Reviewer name: Jennyone7
2 out of 5 stars
2 out of 5 stars review

Struck out twice (Leaks)

Tried this twice and both leaked. We had it level with sand; and even used foam boards and it just leaked. I mean really. It was easy to put together but was such a disappointment. Will never buy this brand again.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jenny, we are very sorry that your pool is leaking after getting it set up. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 15, 2023
Reviewer name: Sand pump
2 out of 5 stars
2 out of 5 stars review

The 1500 sand pump is not strong enough for the pool and the floor of the pool feels like it is peeling. We have been keep the chemicals leveled so not sure why the water continues to be dirty and the floor is peeling

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we're very sorry you are experiencing these issues with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.