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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 501-510 of 623 reviews
Jun 11, 2024
Reviewer name: Singmom
1 out of 5 stars
1 out of 5 stars review

Save your money

This pool rusted after a month of being put up.Pump stopped working after 2 months.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi! We’re sorry to hear you’re unhappy with your experience with your pool. Please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can assist you further. We appreciate your feedback as we continue to improve our products so you can continue to enjoy them year after year!

Jul 2, 2023
Reviewer name: Trac
5 out of 5 stars
5 out of 5 stars review

Easy set up. We are enjoying the summer in the pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 26, 2025
Reviewer name: Lizzy
5 out of 5 stars
5 out of 5 stars review

Great pool for nice price

I got this pool for my kids and they absolutely love it! I really haven’t had an issue with it .

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are happy to hear you guys are having fun with your pool this summer! If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Apr 4, 2026
Reviewer name: LEANNA
1 out of 5 stars
1 out of 5 stars review

honestly dont know, because they sent me box 2 of 2 and box 2 of 2. hmmm. where is box 1 of 2????

Helpful?7CN4L3T3N4P417609763246
Jun 2, 2025
Reviewer name: Dannaray
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Deal

Such a great deal! The kids love it! I love the new construction of the easy to assembly poles and connectors. Easy assembly!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are so happy to hear everyone is loving the pool! We hope you guys have a ton of fun with it this summer. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 2, 2024
Reviewer name: Hana
5 out of 5 stars
5 out of 5 stars review

Great product

First impression is wow it is huge, second easy to install, third great for the value. I am happy with this purchase.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Hana, we are glad to hear you are happy with your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 5, 2023
Reviewer name: CB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Shipping damage

Both boxes came damaged, delivered on different days. Not sure of product as it has not been set up yet. Hopefully all parts are in box.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, please Sam's Club regarding this shipping issue. If you need any help with your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 7, 2025
Reviewer name: BM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Make this right for the price.

The pool is great! East set up! But after all the hard work an effort and letting it fill to find out my pump handle is broken was a total let down.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh no! We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jun 28, 2025
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All around good pool.

Easy to put up. Good size. Only had it 2 weeks so I don't know how long it will last. I put it up with the help of two 10 year olds.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your pool set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jun 20, 2025
Reviewer name: Leaks
3 out of 5 stars
3 out of 5 stars review

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Quick and easy set up. As soon as i started to fill 2inches of water started leaking! Went with a coleman instead and no leaks.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!