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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 491-500 of 612 reviews
Jun 22, 2024
Reviewer name: Leta
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Missing parts

Parts were missing

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are very sorry that parts are missing to your pool set. Please reach out to our Customer Support team at : 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jul 8, 2024
Reviewer name: Kim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Summertime fun

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh wow, Kim! We LOVE to hear you’ve had a great experience with your Power Steel pool. Thank you for sharing your feedback with us! We’ll pass it along to our team.

May 17, 2024
Reviewer name: Edgar
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Above ground pool

Great pool

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Edgar, If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 28, 2024
Reviewer name: Carly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pool

Very nice

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Carly, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 9, 2023
Reviewer name: Jessie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Above ground pool for a great price!

Great price!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jessie, we are happy to hear that you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 26, 2025
Reviewer name: Lizzy
5 out of 5 stars
5 out of 5 stars review

Great pool for nice price

I got this pool for my kids and they absolutely love it! I really haven’t had an issue with it .

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are happy to hear you guys are having fun with your pool this summer! If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 11, 2024
Reviewer name: Singmom
1 out of 5 stars
1 out of 5 stars review

Save your money

This pool rusted after a month of being put up.Pump stopped working after 2 months.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi! We’re sorry to hear you’re unhappy with your experience with your pool. Please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can assist you further. We appreciate your feedback as we continue to improve our products so you can continue to enjoy them year after year!

Jul 2, 2023
Reviewer name: Trac
5 out of 5 stars
5 out of 5 stars review

Easy set up. We are enjoying the summer in the pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 7, 2025
Reviewer name: BM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Make this right for the price.

The pool is great! East set up! But after all the hard work an effort and letting it fill to find out my pump handle is broken was a total let down.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh no! We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 5, 2023
Reviewer name: CB
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Shipping damage

Both boxes came damaged, delivered on different days. Not sure of product as it has not been set up yet. Hopefully all parts are in box.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, please Sam's Club regarding this shipping issue. If you need any help with your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.