Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,247 ratings589 reviews

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Showing 491-500 of 589 reviews

Mar 14, 2023

pool setup 2023

5 out of 5 stars review

first time setup

no drips no leaks no errors easy setup for pool replacement

Helpful?

reply from Bestway USA

Hello, If you ever have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 9, 2023

Grandma

5 out of 5 stars review

Verified Purchase

Great pool

Very easy set up and great filter

Helpful?

reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 11, 2025

clarkstuff

5 out of 5 stars review

18x48 pool

This pool was super easy to.assemble. took 2 people to do it. Liner is beautiful‼️

Helpful?

reply from Bestway USA

We are happy t hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 2, 2023

KLB

5 out of 5 stars review

Verified Purchase

Awesome!

So far so good! Great price and you get everything you need!

Helpful?

reply from Bestway USA

Hello, we are happy to hear you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 2, 2025

Griselda

1 out of 5 stars review

Don't waste your money.

Working on getting a refund. Pu.p stopped working.

Helpful?

reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Sep 6, 2023

John

3 out of 5 stars review

Verified Purchase

Buy bigger pump

Pump isn’t big enough, really need a real skimmer

Helpful?

reply from Bestway USA

Hello John, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 30, 2023

Deborah

1 out of 5 stars review

Verified Purchase

Hopeful

I have no idea yet. It's a pool, and I live in Michigan. So it's not up yet.

Helpful?

reply from Bestway USA

Hello Deborah, If you ever have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 3, 2025

Matt

1 out of 5 stars review

Vertical leg bent

Liked it for 2 weeks, then a vertical leg bent right before a get together. Warranty claim submitted...

Helpful?

reply from Bestway USA

Jul 15, 2025

Mark

1 out of 5 stars review

Cant review it because they are already two days late on said delivery date. False timeline given on the website

Helpful?

reply from Bestway USA

Hello Mark, this review is for the pool itself. If you are experiencing a shipping issue, please get in contact with Sam's Club or the shipping company directly for assistance. Thank you

Apr 15, 2024

CMW

1 out of 5 stars review

Filter and Pump Died....

I have not had this pool for 1 year the filter and pump died. It would be a great pool size wise for my growing family. I am not a fan so far...

Helpful?

reply from Bestway USA

We are very sorry that your pools pump has stopped working for you. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.