Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,247 ratings589 reviews

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Showing 411-420 of 589 reviews

Jul 26, 2025

Lizzy

5 out of 5 stars review

Great pool for nice price

I got this pool for my kids and they absolutely love it! I really haven’t had an issue with it .

Helpful?

reply from Bestway USA

We are happy to hear you guys are having fun with your pool this summer! If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 9, 2026

anonymous

1 out of 5 stars review

Missing pieces

Would’ve been fantastic if the kit actually came with everything it said it did.

Helpful?

reply from Bestway USA

If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 2, 2026

Cory

1 out of 5 stars review

brand new, filled with holes and scratch damage

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Jan 13, 2026

Hurdstead2016

1 out of 5 stars review

Refund please

I bought this pool 5m-11d ago and placed in climate control storage facility up off the ground out of the elements!

Review from bestwayusa.com

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reply from Bestway USA

May 17, 2023

Kate

1 out of 5 stars review

leaks!

Just started getting it set and filled up today and it’s leaking from the bottom in several spots from the liner. Frustrating!

Helpful?

reply from Bestway USA

Hello Kate, we are very sorry to hear that your pool's liner has several holes. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 2, 2025

Dannaray

5 out of 5 stars review

Verified Purchase

Great Deal

Such a great deal! The kids love it! I love the new construction of the easy to assembly poles and connectors. Easy assembly!

Helpful?

reply from Bestway USA

We are so happy to hear everyone is loving the pool! We hope you guys have a ton of fun with it this summer. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 31, 2024

Funinthesun

5 out of 5 stars review

Nice pool for the money!

We bought this pool a couple months ago. Really great value and very nice pool! Would totally buy another one if needed in the future.

Helpful?

reply from Bestway USA

Thank you for being a customer! We’re so happy to hear you’re enjoying your Pool Set! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

May 3, 2023

Mislaidy

1 out of 5 stars review

It is not good, we only used it 3 times and it already leaks, a lot of money spent with it and the water for nothing

Helpful?

reply from Bestway USA

Hello, we are very sorry to hear that your pool is leaking. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 27, 2023

Amanda

2 out of 5 stars review

Pump not big enough

Easy installation but the pump is not big enough for this pool. Even with treatments the water gets green.

Helpful?

reply from Bestway USA

Hello Amanda, we are very sorry to hear that your pump is not working out for you. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 20, 2025

Leaks

3 out of 5 stars review

null

Quick and easy set up. As soon as i started to fill 2inches of water started leaking! Went with a coleman instead and no leaks.

Helpful?

reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!