I have a crew of people at my home to set this pool up. I ordered online and had it shipped to my home. Opened the box to find out they did not send me the frame!!!!

I gave the item 3 stars overall. The setup and instructions are easy to follow. However, the equipment that is provided in the package is not adequate. need 16 inch sand filter skimmer auto bot vacuum and water fall for return hose

The pool itself was great, until the heat wave came through and softened the metal poles, the weight of the pool in turn bent the center of 2 of our top poles.

Liner fas bad seam at bottom of liner in multiple places. BESTWAY website for registration and warranty is a joke. Seems impossible to reach them. Will continue to try.

We bought this pool, and my wife laughed when she said 30 minute set up. We actually got it. Set up in 45 minutes. However, the instructions were terrible. The sand pump says you need to buy 9 kg of sand but they have these cotton balls that contradict the instructions and you don’t know whether to put in the cotton balls or the sand or both. Called the customer service center and in three days they haven’t called us back yet. The pump is a nice pump, but you will empty your pool if you try to empty the skimmer because there’s no valve to shut off the water from the pool to the skimmer. The instructions are extremely poorly written If you have a hydrology and mechanical engineering degree - buy the pool. Oh yes, you can use the puff balls and no sand. If your ground is not perfectly level ALL the way AROUND, expect trouble.

In less than a year, we have significant rust on the frame as well as the ladder. Our water remained well balanced, and pool has been clear all year. I am very disappointed in the quality of this frame. We had above ground pools in the past that only got a spec here and there over the spam of several years. Definitely not rust resistant as it advertises to be.

After researching pools I didnt want to spend $1000..I bought this pool finally..It takes days to set this up because the ground has to be prepped..10hrs..It took 15min to unpack and 1 hr to set up..3 days to fill due to well water..It is such a joy..If it falls apart I feel for the price Im ok with it..Why spend more when you have so much to buy having a pool..Electric..chemicals..pool toys and decor..Hope this helps..enjoy

Bad deal this time. The pump that came with pool is defective and feels super cheap. The pump ran about 5 minutes on filtration mode before stopping and making a humming / grinding noise. The water is clean so there is no obstruction in the pump, basket or hose. This was my initial startup as well. Customer service option is to return to store which is about a 100-mile round trip. Returning to store will waste at least 6000 gallons of water, chemicals and assembly/disassembly time. There is no way I can completely dry the pool and pack everything in the box. My only option is to buy a new pump locally to get things moving this weekend. Good Beautiful budget friendly pool. 1/2 the price of my other option. 18ft in diameter is a good starter size pool. Includes filter, filtration balls, pump, ladder, cleaning accessories. Packed well. Bad Faulty pump Frame feels lighter than other pools I have owned and seems to move around more. Manuals need improving. No skimmer which I did buy an optimal one. No pool replacements at this time in store.

We just finished setting up and filling this above ground pool, and while we haven’t had a chance to swim in it yet or run the pump, I wanted to share our initial experience with the setup and overall package. Setup Experience: It took about 2 hours with two people to get everything assembled and filled. The frame and liner seem sturdy, and once we got going, the process moved pretty smoothly. The biggest frustration was the instructions—they were mostly small, unclear diagrams with very little written guidance or part labeling. We ended up figuring it out with some trial and error (and help from a few online videos). Pros: Very reasonable price for what’s included. Comes with a filter pump, ladder, and cover. Frame and liner feel durable and well-made. Cons: Instructions are vague and not beginner-friendly. Parts weren’t clearly labeled, which added time to the setup. Included cover is thin and doesn’t secure tightly. No cleaning chemicals, thermometer, or starter kit included Other Notes: We haven't used the pool yet, and at the time of this review, we haven't turned on the pump—so I can’t speak to performance just yet. But from a setup and value standpoint, it looks promising. We’re looking forward to our first swim and will update if anything changes! Initial Verdict: If you're willing to work through the unclear instructions and invest in a few extras (like chemicals and a better cover), this pool seems like a solid buy. Great value for the price so far.

The pools worked well all summer. The only complaint that I have about the pool is that they use symbols all over the filter pump instead of letters. Good luck figuring out the symbols without having to google them. It is quite infuriating when it comes time to take the pool down and when it is time to assemble the pump. I'm taking 2 stars off for this dumb decision. They could at least include stickers that one could put on the pump with lettering for the functions.