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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 361-370 of 623 reviews
Jun 2, 2023
Reviewer name: Amanda
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Easy to put together but leaks

Only took an hour or so for my husband and I to put it together but then we found out that it leaks.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Amanda, we are sorry to hear that your pool is leaking. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 23, 2024
Reviewer name: Gloria Mendoza
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pool

Great pool, much bigger than I though. Awesome for a big family to enjoy the summer. Easy to ensemble and maintain.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for being a customer, Gloria! We’re so happy to hear you’re enjoying your pool set! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

Jul 4, 2024
Reviewer name: Lsmith
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pump isn’t strong enough

Frame and liner are great. Pump is just not strong enough to circulate water in this pool so I’m having very poor circulation

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review. We're sorry that your pump isn't quite working out for you. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 8, 2024
Reviewer name: Sp
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ms

Very easy setup! Filter assembly was simple as well. Used it within a day of setting up, perfect size, recommend 100%

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 13, 2023
Reviewer name: Tanya
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pool broken

I tried to buy ne one but this pool was broken . Steel on one side was Brocken when the strong rain was gone and body started to tear

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Tanya, we're sorry you experienced this with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 10, 2023
Reviewer name: Lil Laby
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth the Money

This is a good quality pool and went up pretty easily, we only wish the instructions were a bit more clear.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues regarding your air mattress: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 21, 2024
Reviewer name: Pool guy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing product

Absolutely amazing!! Greatest money ever spent! The wife and kids have been in it everyday for hours since we put it up!!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review! We are happy to hear that everyone is having a great time in the pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Jun 15, 2023
Reviewer name: Joe
5 out of 5 stars
5 out of 5 stars review

Pool is great. The pump works well. We tried the poly balls in the filter instead of the sand, and they work great! Crystal clear water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Joe, thank you for your review, we're happy to hear you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 15, 2024
Reviewer name: CMW
1 out of 5 stars
1 out of 5 stars review

Filter and Pump Died....

I have not had this pool for 1 year the filter and pump died. It would be a great pool size wise for my growing family. I am not a fan so far...

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are very sorry that your pools pump has stopped working for you. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 5, 2024
Reviewer name: MOM
5 out of 5 stars
5 out of 5 stars review

Perfect Cool Summer

Bought this pool last year. We're very pleased with it. Water stayed crystal clear with the pump that it came with. We upgraded the ladder. Would definitely buy again. Looking forward to this summer ☀️

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that you guys have enjoyed your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.