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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 351-360 of 623 reviews
Jun 2, 2023
Reviewer name: Amanda
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Easy to put together but leaks

Only took an hour or so for my husband and I to put it together but then we found out that it leaks.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Amanda, we are sorry to hear that your pool is leaking. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 14, 2024
Reviewer name: RGM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great summer pool

Great size pool. Easy setup and pump works amazingly. First time with an above ground pool and it’s been amazing. Especially with the price.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are happy to hear you are having a great experience with your first pool set! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 9, 2024
Reviewer name: OutoftheBlue
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent pool!

This is a very nice pool. It arrived in a timely manner and was easy to set up. We've been enjoying it every day and it has held up very well.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your power steel pool set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jul 25, 2024
Reviewer name: Tammie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great deal! Saving money!

Best pool for the price! I’ve seen this same pool sold in several other stores as well as online and Sam’s beat all their prices by as much as $300.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Tammie, thank you for taking the time to share your review with us! If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 14, 2024
Reviewer name: Anna H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Extremely easy to set up. Works great. Need to purchase a separate skimmer to remove items floatin on top of water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your pool set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Aug 19, 2023
Reviewer name: Cassie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOOKING FORWARD TO A GOOD SPLASH NEXT TIME

We were grateful product was available. Sadly, with current weather we won't be enjoying it this year but look forward to years of fun

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Cassie, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 6, 2024
Reviewer name: Smith
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pool!

Best purchase I have made in a while!! This pool is perfect for my kids, they are 6 and 8! We love it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh wow! We LOVE to hear you’ve had a great experience with your pool set. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jul 6, 2024
Reviewer name: Niki
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pump defect

Pump rim that holds lid and pump base together manufacturer defect causes problems couldn’t even use

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi, Niki! We’re sorry to hear you’re unhappy with your pool's pump. Please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can assist you further. We appreciate your feedback as we continue to improve our products so you can continue to enjoy them year after year!

Mar 12, 2024
Reviewer name: Boysen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Review

Shipping was on time but packages were damaged pretty badly hopefully when I go to assemble everything is good

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, please contact Sam's Club regarding this shipping issue. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 9, 2024
Reviewer name: MIMIS HOUSE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

FUN IN THE SUN

THIS POOL WAS EASY TO SET UP, OUR GRANDKIDS ARE REALLY ENJOYING IT. BE SURE YOU THOROUGHLY PREPARE YOUR GROUND BEFORE SETTING UP THO.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh wow! We LOVE to hear everyone is having fun with the pool. Thank you for sharing your feedback with us! We’ll pass it along to our team.