Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 291-300 of 590 reviews

Jul 5, 2024

Sherri

3 out of 5 stars review

Verified Purchase

Pool

Pool size is great and sand filter is great just wish it had a skimmer as we have to clean bugs out all the time.

Helpful?

reply from Bestway USA

Thank you for your honest review, Sherri. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 22, 2023

Laci R

5 out of 5 stars review

Verified Purchase

Great Purchase!

We’re really enjoying our pool! Seems to fit our family perfectly and our 6YO’s daily swims tell us it was a great purchase!

Helpful?

reply from Bestway USA

Hello Laci, we are glad you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 6, 2024

Niki

1 out of 5 stars review

Verified Purchase

Pump defect

Pump rim that holds lid and pump base together manufacturer defect causes problems couldn’t even use

Helpful?

reply from Bestway USA

Hi, Niki! We’re sorry to hear you’re unhappy with your pool's pump. Please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can assist you further. We appreciate your feedback as we continue to improve our products so you can continue to enjoy them year after year!

Jul 8, 2024

5 out of 5 stars review

Verified Purchase

Ms

Very easy setup! Filter assembly was simple as well. Used it within a day of setting up, perfect size, recommend 100%

Helpful?

reply from Bestway USA

Thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 14, 2024

Anna H

5 out of 5 stars review

Verified Purchase

Great buy!

Extremely easy to set up. Works great. Need to purchase a separate skimmer to remove items floatin on top of water.

Helpful?

reply from Bestway USA

Thank you for your review of your pool set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 2, 2023

Amanda

2 out of 5 stars review

Verified Purchase

Easy to put together but leaks

Only took an hour or so for my husband and I to put it together but then we found out that it leaks.

Helpful?

reply from Bestway USA

Hello Amanda, we are sorry to hear that your pool is leaking. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 26, 2023

Paije

3 out of 5 stars review

Verified Purchase

Not just a set it and forget it

I gave the item 3 stars overall. The setup and instructions are easy to follow. However, the equipment that is provided in the package is not adequate. need 16 inch sand filter skimmer auto bot vacuum and water fall for return hose

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 6, 2024

5 out of 5 stars review

Verified Purchase

Great pool

This is exactly what I was looking for. I like the look, it was super easy to set up, and it has held up well so far. I couldn’t be happier with this purchase.

Helpful?

reply from Bestway USA

Thank you for being a customer! We’re so happy to hear you’re enjoying your Power Steel Pool! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

May 15, 2023

Scott Smith

5 out of 5 stars review

Verified Purchase

Nice pool for the price!

Nice pool. The pool set up was easy. The instructions for the pump was not very clear, but workable. So far so good. Just waiting for warmer weather. The quality feels good compared to the price.

Helpful?

reply from Bestway USA

Hello Scott, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 17, 2023

Mike

1 out of 5 stars review

Garbage. Should have paid attention to negative re

Cheap construction, weak pump, pool filled looks like it's going to topple, cover is a joke good luck getting it to stay on with out vise clamps. I'll be lucky if this lasts one season.

Helpful?

reply from Bestway USA

Hello Mike, we are very sorry to hear that you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.