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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 211-220 of 612 reviews
May 30, 2025
Reviewer name: ashultz
1 out of 5 stars
1 out of 5 stars review

Only worth it for the Pump

We purchased this pool on May 15th, im writing this on May 30th. The pool has been used MAYBE 5 times since putting it up. Set up was easy, but thats about it. The pump was kind of complicated and needed better clarification on where the parts go as far as assembly of the pump. As of last week one of the vertical legs bent and we havent been able to use it due to worry of it tearing the liner. I put in a warranty claim through the manufacturer and they are sending a replacement so thats fine. But today while i was out cleaning the bugs out i noticed a small tear in the side of the liner thats leaking. So i looked around and there are MULTIPLE small tears all of them leaking. I filed a warranty claim on these as well, but havent heard back yet. Dont waste your money on this!! I purchased this on the 15th but set it up on the 20th. We didnt get to swim until the 22nd due to issues with the pump leaking.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are so sorry that you have had a negative experience with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 13, 2024
Reviewer name: Lin416
4 out of 5 stars
4 out of 5 stars review

no directions in box

the manuals were not in the box and I have tried contacting bestway and nothing, my ground is ready to put the pool and filter together and no directions were in the box.. .. Help.. I have called the number they give and still nothing. left message with the contact page and still nothing.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, you can find a manual here: https://bestwayusa.com/coleman-power-steel-18-x-48-round-above-ground-pool-set-90458e

Aug 29, 2024
Reviewer name: Nohappy1
1 out of 5 stars
1 out of 5 stars review

Do not spend your money

I bought this 4 months ago. The instructions are useless. We had to use UTUBE to put it together, and also use utube to get the filters going. We never could get the filter to keep up with the algae growth. We will never purchase another pool from this company

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we're very sorry that you have had trouble with your pool set up. The filter pump does not remove algae from the pool but helps circulate the chemicals around the pool to prevent algae growth. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Mar 8, 2024
Reviewer name: Halloween
5 out of 5 stars
5 out of 5 stars review

Good pool

I waited until we used this pool for a full season before making a review. And we love it. It's a great size. Easy enough to set up and use. We take it down in the winter and set it up late spring. Pump is pretty straightforward and seems to be efficient. It's not terribly loud either. I recommend it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that you guys enjoyed the pool this past summer! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Apr 6, 2023
Reviewer name: Jesse
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice pool, good price.

Just as advertised. Easy set up, good quality for the price range.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jesse, thank for your review. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 21, 2024
Reviewer name: Marvely
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent product, good quality, good material, I

excellent product, good quality, good material, I recommend it

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are glad to hear you are happy with your pool set! Thank you for taking the time to review your experience.

Jul 4, 2024
Reviewer name: Anastasiya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pool is great

Love the pool. Big enough, deep enough. Kids enjoy it. Easy to assemble.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Anastasiya, thank you for your review! WE are happy to hear everyone is enjoying the pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 8, 2024
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pool

Easy to put up. Just finished filling the pool and can’t wait to use it

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Donna, If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 21, 2024
Reviewer name: Ashaw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy

So much easier to put together than the older model

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are glad to hear you had a positive experience with your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT.

Jul 12, 2024
Reviewer name: Christy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!!

Loving this pool! 2 weeks and have swam everyday so far! Not too hard to put together.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh wow, Christy! We LOVE to hear you’ve had a great experience with your pool set. Thank you for sharing your feedback with us! We’ll pass it along to our team.