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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 201-210 of 612 reviews
May 31, 2025
Reviewer name: Shawna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It was easy to put together and the upkeep is easy

Swimming pool

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Shawna, if you have any questions or issues regarding your pool this summer, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 18, 2024
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big, sturdy, easy to assemble

Easy to assemble, sturdy

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your pool Angela! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

Jun 22, 2024
Reviewer name: Cat parents
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value pool

Great value pool

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are glad to hear you are happy with your pool! Thank you for taking the time to review, we appreciate your feedback.

May 4, 2023
Reviewer name: Poly Balls
2 out of 5 stars
2 out of 5 stars review

Pump/water flow

The pump is not operating as it should. Backwash/rinse helps a tad very a very short period of time. I’ve reached out to Bestway but haven’t heard anything. Disappointing. The water flow is minimal. No air hose leaks or issues there. It did come with the balls. Don’t know if it needs more or sand. Can’t get any help from bestway. Purchased in 2/23 and installed 4/23. Easy to install. Disappointed in pump functionality.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry to hear that you are having trouble with your pump and reaching us. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT.

Jun 17, 2024
Reviewer name: David O
3 out of 5 stars
3 out of 5 stars review

Short pump warranty

I'm basing this review solely on the pump. I've not been using the pool long enough to provide information about the structure or liner itself. I bought this last year and didn't get a chance to install. Once I installed and tried to use this year, the pump was not working out of the gate. I contacted Bestway to try and get some support. I was informed that pump warranty is 6 months. Fair enough but a replacement pump cost 200+. With that in mind, I just bit the bullet and got a different vendor's saltwater pump. My recommendation is to test the pump as soon as you get it regardless of when you intend to install. Finding out after the pool is set up and filled with water is a bit more disheartening than finding out before doing all this work. If you do install, I recommend getting the warranty when you register since it's a fraction of the cost of a new pump. Can't speak for the claim process, but I assume it'll come out cheaper in the end. As for the pool, will see if it lasts longer than a season or two. If not, will look at other brands.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us, David! We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your pool pump. Please reach out to our Customer Support team at : 480-530-0500 if you are in the US or 418-579-8200 should you need any additional help.

Jul 4, 2025
Reviewer name: Elizabeth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad pool

Too fraglie

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Elizabeth. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t get that with your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Mar 8, 2024
Reviewer name: Halloween
5 out of 5 stars
5 out of 5 stars review

Good pool

I waited until we used this pool for a full season before making a review. And we love it. It's a great size. Easy enough to set up and use. We take it down in the winter and set it up late spring. Pump is pretty straightforward and seems to be efficient. It's not terribly loud either. I recommend it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that you guys enjoyed the pool this past summer! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 20, 2025
Reviewer name: NCRMARTIN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice little pool

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're glad to hear you are happy with your pool set! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 30, 2025
Reviewer name: ashultz
1 out of 5 stars
1 out of 5 stars review

Only worth it for the Pump

We purchased this pool on May 15th, im writing this on May 30th. The pool has been used MAYBE 5 times since putting it up. Set up was easy, but thats about it. The pump was kind of complicated and needed better clarification on where the parts go as far as assembly of the pump. As of last week one of the vertical legs bent and we havent been able to use it due to worry of it tearing the liner. I put in a warranty claim through the manufacturer and they are sending a replacement so thats fine. But today while i was out cleaning the bugs out i noticed a small tear in the side of the liner thats leaking. So i looked around and there are MULTIPLE small tears all of them leaking. I filed a warranty claim on these as well, but havent heard back yet. Dont waste your money on this!! I purchased this on the 15th but set it up on the 20th. We didnt get to swim until the 22nd due to issues with the pump leaking.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are so sorry that you have had a negative experience with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 11, 2025
Reviewer name: Allnew79
1 out of 5 stars
1 out of 5 stars review

Dissatisfied

We received this pool as a gift earlier last summer and it was never used. Set it up and their was tiny holes throughout that were only noticed because water leaked everywhere. We called Bestway and they didn't do anything but give us a link to buy a new liner for $299.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We're sorry that you have had a disappointing experience with your pool set. If you need any additional help from us, please feel free to reach back out.