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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 191-200 of 612 reviews
Jul 5, 2024
Reviewer name: Marc A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Summer fun keeping cool

Great pool at a great price. The pool comes with everything needed to install the pool. The instructions could be written a bit better but it's not difficult to put up. Installation with 2 people shouldn't take more than an hour if your ground is ready. We've had this pool for about a month and are having fun with it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Marc, If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 20, 2023
Reviewer name: Ryan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good little pool

Not a bad temp type pool. We wanted to get a temp type pool setup before we decide to get a permanent style. For us the 18' is perfect, when we upgrade this has allowed us to decide we want a touch deeper pool. All in all with the filter upgrade and such this pool works great and stays clear. I highly recommend buying a skimmer add-on. The Intex skimmers do work JUST FINE.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Ryan, we are glad you are enjoying your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 20, 2025
Reviewer name: Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bargain priced and good quality

This 18 foot pool is a great bargain at Sam’s Club $400 plus tax. This was by far the best price we found. It is easy for two people to set up and comes with everything you need, including the pool cover. We’ve been swimming in it for a month now and it seems to be of good quality and we’ve had no problems at all.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear that your pool set is working out for you guys! If you have any questions, please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 4, 2023
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pool

This pool is great. Very easy to put together, great size, and great quality. Make sure your yard is FLAT. We made the mistake of just assuming ours was flat, and only discovering afterwards that it was in fact not as flat as we thought. We had to drain the whole thing, move the pool, put a bunch of sand down and then start all over. Definitely a giant hassle, but that’s not the pools fault.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Donna, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Sep 5, 2023
Reviewer name: Mary Vavaroutsos
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sams club Prompt delivery

Everything was perfect. My delivery was on time. The only problem i have, and has nothing to do with sam club. To put the item together directions. I have no idea how to put the pump together. Reading it you would have to be Einstein, and i am not him. Also they don't give a telephone number so i could speak to someone at bestway pools. Otherwise sams club is the BEST.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mary, we're sorry you are having some trouble with your pool set up. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 22, 2024
Reviewer name: Mom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Needs better directions!!

The directions are horrible! The directions have no words only pictures. Which made for a much harder time then if there had been explanations with the pictures. The pool does not come with a ground cover or skimmer which are things all of my previous index pools came with.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Oh no! We’re so sorry that you are disappointed with your pool experience. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

Jul 23, 2024
Reviewer name: MamaCQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE THIS POOL

Set-up wasn’t bad (more than 30 minutes that box said it would take). We took longer to make sense of the instructions. They were lacking more info and pictures were tiny (and several loose pages). It’s very important to make sure ground is level. Beautiful pool when it’s done. Love the sand filter balls instead of sand or filter cartridges.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are so happy to hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 7, 2024
Reviewer name: David J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth every penny and a great family time

Worth every penny, family and friends enjoyed the pool especially during the hot summer days east to put together just make sure you level the ground before setting up and I put two 20 x 20 heavy duty tarps to prevent any puncture from below and give a nice smooth feel while working in the pool

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review, David. We're glad to hear the whole family is having fun with the pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Feb 2, 2026
Reviewer name: LAUREN
5 out of 5 stars
5 out of 5 stars review

Love it!!! I'm about to purchase this pool for the second time. My first one lasted 3 summers, and for the price, I have more than gotten my money's worth. The ground below was leveled and bricks or pavers placed below the uprights of the frame. The filter is pretty easy to clean and I recommend cleaning it every few weeks to not waste a bunch on chemicals when its the filter that needs it.

Helpful?7CN4L3T3N4P417609763246
May 30, 2025
Reviewer name: ashultz
1 out of 5 stars
1 out of 5 stars review

Only worth it for the Pump

We purchased this pool on May 15th, im writing this on May 30th. The pool has been used MAYBE 5 times since putting it up. Set up was easy, but thats about it. The pump was kind of complicated and needed better clarification on where the parts go as far as assembly of the pump. As of last week one of the vertical legs bent and we havent been able to use it due to worry of it tearing the liner. I put in a warranty claim through the manufacturer and they are sending a replacement so thats fine. But today while i was out cleaning the bugs out i noticed a small tear in the side of the liner thats leaking. So i looked around and there are MULTIPLE small tears all of them leaking. I filed a warranty claim on these as well, but havent heard back yet. Dont waste your money on this!! I purchased this on the 15th but set it up on the 20th. We didnt get to swim until the 22nd due to issues with the pump leaking.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are so sorry that you have had a negative experience with your pool set. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!