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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 181-190 of 612 reviews
Jul 25, 2024
Reviewer name: TJS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pool for the price!

Love this pool! Easy to setup and comes with everything you need. The only critique I can give is the ladder does not have a top platform, which makes it a little awkward getting in and out. But give the great price I got this pool for, I was fine with buying a different ladder.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to review your pool! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 21, 2024
Reviewer name: J Davis
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pump was junk

Purchased online . The pool is great but the pump didn’t circulate. Called to get a replacement pump and was told I could only get an entire new pool or take money off the purchase. Two days later an entire new pool arrives and we swapped the pump and now it works great. Lots of wasted shipping. Could of had a much easier fix.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to review your pool experience. We are sorry that you have had some trouble with your pool's pump. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 17, 2024
Reviewer name: Cw
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for price

Great for cost! Only issue I have seen is that the connector pieces around the frame are plastic, the bars that go around the pool frame to make the circle are weaker than what we are used to. Other than that, it's been great for the kids. We're extremely thankful to find one for such a low cost.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for being a customer! We’re so happy to hear you’re enjoying your Power Steel Pool! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

Jun 3, 2023
Reviewer name: Deanna
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great price, nice size!

The size of the pool is great. I purchased while it was on sale for around $390. The only issue I have is the instructions are not helpful at all. We had to watch several YouTube videos for putting most of it together. Also the pool cover doesn’t fit. Make sure your yard is leveled as well. Stepping stones alone will not do the job!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Deanna, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 15, 2024
Reviewer name: Pool Mama
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pros/Cons

This pool is okay, the materials are strong and durable however the filter grate leading water from the pool into the filter is poorly designed and creates a constant clog at the grate that needs to be cleared daily, if not more which is a huge hassle.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 1, 2024
Reviewer name: Brenda
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Summer fun

Pool was a great price, setting it up is easy but you need at least 4 people to help at it up. It's much bigger than i anticipated for my yard. The instructions are almost useless but the pictures can help you figure out what to do. Good bargain for a quick summer set up.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Brenda, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 4, 2024
Reviewer name: Ricki Tate
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bestway Sand Pump does not work

I got it all set up with the sand pump and the pump does not work. I have been on the chat site with "Ask the Expert" several times and tried all of the troubleshooting steps they instructed me to do. It runs, is primed, has no obstructions, has been backwashed, had the impellar checked, the black plugs are out, the inlet valve is in the open position. No water flows back to the pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We are very sorry that your pump is not working for your properly. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 13, 2025
Reviewer name: Christy W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A big bang for your bucks!!

I think it’s a great pool, that has everything included for the price, it’s a really good size, I bought a saltwater generator to hook up with the sand filter that comes with it and turned it into a saltwater pool, and we love it! , you definitely need a couple of people to help you to put up, the instructions is not that great, it’s pretty simple to figure it out, got it up in a couple of hours, now the long wait to fill the pool up with water, I didn’t care for the ladder that came with it, it worked till I got a better one, everyone is happy with the purchase and enjoying the pool now anytime right in our backyard

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We love to hear that you are having a great experience with your pool, Christy! Thank you for sharing with us! If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 16, 2024
Reviewer name: Jarrjor
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good pool for the price.

Pool is nice. The Instructions for the pump is terrible. Had to search online for the owners manual. Not sure how long the steps will hold up. Perfect for little kids but some of us thicker older folks..not so much. Looked into purchasing sturdier steps and they cost the same as the pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your honest experience with us. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 19, 2024
Reviewer name: Stevefido
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice pool for the money

Nice pool but base has to be completely level and poles need to be supported well on patio blocks because pool does shift if not level. For a small sized filter it does clean the pool, I suggest a better vacuum and a better ladder. But all in all it is a great value at the price.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your experience with us. If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.