Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 171-180 of 590 reviews

Jul 7, 2024

Sarah

5 out of 5 stars review

Verified Purchase

Best way swimming pool 18x48

This pool is great and it has worked wonderful for my kids and grandkids. They love it and I will highly recommend it to others. It was a great price also.

Helpful?

reply from Bestway USA

Oh wow, Sarah! We LOVE to hear you’ve had a great experience with your pool set. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jun 21, 2023

Stacy

4 out of 5 stars review

Verified Purchase

Pool

Nice pool. Directions are crap. Cover doesnt fit, but that doesn't affect pool quality. Poles between upright "legs" seem a little flimsy, bend easier. Overall, I'd recommend.

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 4, 2023

Deb

5 out of 5 stars review

Verified Purchase

Together and filled.

Pool is together and filled, went together easily, pump seems to work good so far. Have not been in it yet, if something goes wrong will write another review.

Helpful?

reply from Bestway USA

Hello Deb, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Sep 8, 2023

Hollie Eaddy

5 out of 5 stars review

Verified Purchase

Great pool for the money!

This is an awesome pool. It's easy to assemble. The pump is a great pump that keeps the pool crystal clear. It even comes with a cover which is nice to not have to buy an additional one.

Helpful?

reply from Bestway USA

Hello Hollie, we are happy to hear that you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 7, 2024

Amber S

5 out of 5 stars review

Verified Purchase

Love this pool!

We love this pool! We had to use a YouTube video to assemble the filter. The instructions were not very clear. Other than that, the pool is great! Deep enough for adults and big enough to move around.

Helpful?

reply from Bestway USA

Hello Amber, we're happy to hear you guys are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 19, 2024

Jess

5 out of 5 stars review

Verified Purchase

Great pool

Great pool for the money. Definitely need to upgrade the garbage bag like cover and the ladder needs to be about 6 inches taller. We placed ours up on pavers to keep it from hitting the side. Overall it’s the highlight of the summer !

Helpful?

reply from Bestway USA

Thank you for being a customer, Jess! We’re so happy to hear you’re enjoying your pool set! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

May 20, 2026

Joshua

4 out of 5 stars review

Customer Service communication is a struggle.

So far so good, filling with water now. Missing 2 fasteners for pump. Emailed ---no response. Called--due to language barrier, she could not understand what I was missing. Not sure what else to do.

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May 26, 2026

anonymous

3 out of 5 stars review

Weak cross piece

I leaned one arm on a cross bar while reaching into pool to grab the chlorine float and it failed. I’ve had to construct a brace to support it. This happened before we’d even used the pool.

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Jun 13, 2026

Amber

1 out of 5 stars review

Cheap and already have poles bending

Bought it May 18 2026 and the poles are already bending. Go ahead and spend a little more and get a better pool. Our past pool lasted 6 years and this one may not last the summer.

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Jun 24, 2024

Greg F 1

5 out of 5 stars review

Verified Purchase

Family Pool

This is a great pool for the price. Well built and comes with a good filter. Hours of fun and sun expected. The only fault with this pool is the ladder they give you.

Helpful?

reply from Bestway USA

Thank you for your review, Greg. We are happy to hear everyone is having fun with the pool. We appreciate the feedback!