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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 171-180 of 612 reviews
Jul 28, 2024
Reviewer name: Dianne Stacks
1 out of 5 stars
1 out of 5 stars review

Very disappointed

Received both boxes that had been taped up. One box had the parts falling out of box. Was afraid to even try to setup because there could have been missing parts or used. Very disappointed. Now waiting for someone to come pick it up. We

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Dianne, please reach out to Walmart Customer Service regarding this shipping issue. Thank you

May 17, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Garbage. Should have paid attention to negative re

Cheap construction, weak pump, pool filled looks like it's going to topple, cover is a joke good luck getting it to stay on with out vise clamps. I'll be lucky if this lasts one season.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mike, we are very sorry to hear that you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 9, 2023
Reviewer name: Angela
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect for the Price

Set up is truly easy. Must make sure your ground is completely flat, and even! We haven’t found any issues except the pump is a bit slower than we prefer. The sand filter is good though, but We will probably upgrade the pump.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Angela, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 11, 2026
Reviewer name: KIMBERLY
2 out of 5 stars
2 out of 5 stars review

Ok

Great to start but rusts and bend very quick. My third year in my home and on my third pool. Price is great quality not so much. Wouldn't let me add photos very odd.

Helpful?7CN4L3T3N4P417609763246
May 20, 2026
Reviewer name: Joshua
4 out of 5 stars
4 out of 5 stars review

Customer Service communication is a struggle.

So far so good, filling with water now. Missing 2 fasteners for pump. Emailed ---no response. Called--due to language barrier, she could not understand what I was missing. Not sure what else to do.

Helpful?7CN4L3T3N4P417609763246
Jun 13, 2026
Reviewer name: Amber
1 out of 5 stars
1 out of 5 stars review

Cheap and already have poles bending

Bought it May 18 2026 and the poles are already bending. Go ahead and spend a little more and get a better pool. Our past pool lasted 6 years and this one may not last the summer.

Helpful?7CN4L3T3N4P417609763246
May 26, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Weak cross piece

I leaned one arm on a cross bar while reaching into pool to grab the chlorine float and it failed. I've had to construct a brace to support it. This happened before we'd even used the pool.

Helpful?7CN4L3T3N4P417609763246
May 12, 2026
Reviewer name: JENELL
1 out of 5 stars
1 out of 5 stars review

Sam's Club did not honor the return any time

Rusted all the way through at the same points around the pool while the rest of the poles were fine. I contacted Sam's Club and was told they would not honor the return any time listed when purchased due to being used for 2 summers.

Helpful?7CN4L3T3N4P417609763246
Jun 18, 2023
Reviewer name: Jeff R
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

18'x 48" Bestway pool

After taking the time to insure all turf is cleared and fine sand used as a leveler for the yard space - the pool itself does assemble in a half hour using 3 people with some more time for pump and filter hose hookups. Initial use looks promising, unsure of longevity!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jeff, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 29, 2024
Reviewer name: patKev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great decision!

This pool was easy set up with two men. They did use wood to place under each support. We did not need sand in bottom. Used flat area I. Yard. Liner forward out easily as water was out in. It stays remarkably clean. We use liquid chlorine. Plenty of room for family and floats. So happy we purchased this pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review! We are happy to hear you are all enjoying the pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.