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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 171-180 of 623 reviews
Aug 31, 2023
Reviewer name: Sheila
1 out of 5 stars
1 out of 5 stars review

Wouldn’t recommend

My pool has not even been up a month and the legs are already bending. I have not heard anything back from customer service as I am trying to reach out about a warranty.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Sheila, we're very sorry that your poo's legs have began to bend. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jul 14, 2023
Reviewer name: Happy home
5 out of 5 stars
5 out of 5 stars review

Easy installation

We have had the pool up for one month now, is was very easy to set up. I purchased 2 tons of washed sand for $50 a ton, spread and leveled, 2 hours later started adding water.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are happy to hear you are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 9, 2023
Reviewer name: Angela
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect for the Price

Set up is truly easy. Must make sure your ground is completely flat, and even! We haven’t found any issues except the pump is a bit slower than we prefer. The sand filter is good though, but We will probably upgrade the pump.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Angela, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 28, 2024
Reviewer name: Dianne Stacks
1 out of 5 stars
1 out of 5 stars review

Very disappointed

Received both boxes that had been taped up. One box had the parts falling out of box. Was afraid to even try to setup because there could have been missing parts or used. Very disappointed. Now waiting for someone to come pick it up. We

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Dianne, please reach out to Walmart Customer Service regarding this shipping issue. Thank you

Jun 9, 2023
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Better Upgrades, easy to build.

Building this pool was much easier and time efficient than last year's model! The upgrade to a sand filter is also appreciated (I did buy a larger, better quality sand filter from a pool store for my pool). Overall, much better!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Brenda, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Aug 28, 2024
Reviewer name: Stacey
3 out of 5 stars
3 out of 5 stars review

Problem with Pump

I bought the pool in January but did not set it up until May due to the weather. It has worked great all summer but now the pump just hums but does not circulate the water and keeps throwing the breaker. How do I get a replacement pump?

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review, Stacey. We're sorry that your pump is not working properly for you. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Mar 11, 2026
Reviewer name: KIMBERLY
2 out of 5 stars
2 out of 5 stars review

Ok

Great to start but rusts and bend very quick. My third year in my home and on my third pool. Price is great quality not so much. Wouldn't let me add photos very odd.

Helpful?7CN4L3T3N4P417609763246
Mar 20, 2026
Reviewer name: ANGELA
5 out of 5 stars
5 out of 5 stars review

I have had this pool for 1 year. the only thing i upgraded was the vacuum and the ladder. The pump works great. it was used all last summer and is still in great condition for this season.

Helpful?7CN4L3T3N4P417609763246
Jun 18, 2023
Reviewer name: Jeff R
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

18'x 48" Bestway pool

After taking the time to insure all turf is cleared and fine sand used as a leveler for the yard space - the pool itself does assemble in a half hour using 3 people with some more time for pump and filter hose hookups. Initial use looks promising, unsure of longevity!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jeff, thank you for your review. If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 29, 2024
Reviewer name: patKev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great decision!

This pool was easy set up with two men. They did use wood to place under each support. We did not need sand in bottom. Used flat area I. Yard. Liner forward out easily as water was out in. It stays remarkably clean. We use liquid chlorine. Plenty of room for family and floats. So happy we purchased this pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review! We are happy to hear you are all enjoying the pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.