Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for

Bestway Power Steel 18’ x 48” Round Above Ground Pool Set

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4.1 out of 5 stars

stars1,248 ratings590 reviews

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Showing 161-170 of 590 reviews

Jul 9, 2024

Norma

4 out of 5 stars review

Verified Purchase

Pin size holes

The pool is the right size and depth we were expecting, however, the pool liner came with two pin size holes. Which you only discover once the pool is filled.

Helpful?

reply from Bestway USA

Thank you for your review, Norma. We're sorry that your liner is leaking. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 20, 2026

Joshua

4 out of 5 stars review

Customer Service communication is a struggle.

So far so good, filling with water now. Missing 2 fasteners for pump. Emailed ---no response. Called--due to language barrier, she could not understand what I was missing. Not sure what else to do.

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Jul 26, 2023

Desirae Lucas

5 out of 5 stars review

Verified Purchase

Awesome purchase

Pool is the perfect size for the entire family. My 9 year old and his friends enjoy it as well! The only issue is the instructions are not helpful at all, We went to google and found a youtube video to help in assembly!

Helpful?

reply from Bestway USA

Hello Desirae, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 1, 2023

5 out of 5 stars review

Verified Purchase

Love! Love! Love this pool!!

For this price point, I was worried that the pump wouldn’t be powerful enough and ended up being pleasantly surprised. It’s the perfect size for my needs.

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are loving your pool! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 8, 2024

Sara

5 out of 5 stars review

Verified Purchase

Pool

Love my pool! Easy to keep clean using the sand filter and chlorine tabs. The size is great for a small family. You couldn’t beat the price. Very happy with my purchase.

Helpful?

reply from Bestway USA

Hello Sara! We are happy to hear you guys are loving the pool. Thank you for your review. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 13, 2023

Adam

4 out of 5 stars review

Verified Purchase

Overall great

The pool is great, the instructions are absolutely HORRIBLE! I don't recommend if you're not able to envision how to assemble without instructions. There are a few pictures but that's about it.

Helpful?

reply from Bestway USA

Hello Adam, If you have any questions or issues regarding your pool: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 11, 2024

Dana

4 out of 5 stars review

Verified Purchase

Good starter pool

It was easy to put together, and it's a decent size. All the accessories are basic and definitely need to upgrade some, but for the price, it's a good deal.

Helpful?

reply from Bestway USA

Hi Dana, thank you for your honest review. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jul 7, 2024

Sarah

5 out of 5 stars review

Verified Purchase

Best way swimming pool 18x48

This pool is great and it has worked wonderful for my kids and grandkids. They love it and I will highly recommend it to others. It was a great price also.

Helpful?

reply from Bestway USA

Oh wow, Sarah! We LOVE to hear you’ve had a great experience with your pool set. Thank you for sharing your feedback with us! We’ll pass it along to our team.

Jul 7, 2024

Amber S

5 out of 5 stars review

Verified Purchase

Love this pool!

We love this pool! We had to use a YouTube video to assemble the filter. The instructions were not very clear. Other than that, the pool is great! Deep enough for adults and big enough to move around.

Helpful?

reply from Bestway USA

Hello Amber, we're happy to hear you guys are enjoying your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 17, 2025

Reviewssc

5 out of 5 stars review

Verified Purchase

Would recommend to buy

Pool is easy to install with 2 people and done in an hour. Add water and you can be in the pool within a couple hours. I have purchased 2 of these and would buy another. If your looking for summer fun, its a buy. This makes the summer heat bearable

Helpful?

reply from Bestway USA

We hope you guys have a ton of fun with your pool this summer! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.