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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
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4.1 out of 5 stars
stars
1,311 ratings623 reviews
  1. 5 stars65% (853)
  2. 4 stars12% (156)
  3. 3 stars6% (75)
  4. 2 stars5% (70)
  5. 1 star12% (157)

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Showing 161-170 of 623 reviews
Jun 13, 2026
Reviewer name: Amber
1 out of 5 stars
1 out of 5 stars review

Cheap and already have poles bending

Bought it May 18 2026 and the poles are already bending. Go ahead and spend a little more and get a better pool. Our past pool lasted 6 years and this one may not last the summer.

Helpful?7CN4L3T3N4P417609763246
May 12, 2026
Reviewer name: JENELL
1 out of 5 stars
1 out of 5 stars review

Sam's Club did not honor the return any time

Rusted all the way through at the same points around the pool while the rest of the poles were fine. I contacted Sam's Club and was told they would not honor the return any time listed when purchased due to being used for 2 summers.

Helpful?7CN4L3T3N4P417609763246
May 26, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Weak cross piece

I leaned one arm on a cross bar while reaching into pool to grab the chlorine float and it failed. I've had to construct a brace to support it. This happened before we'd even used the pool.

Helpful?7CN4L3T3N4P417609763246
Jun 3, 2023
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pool on the market .

Big pool filter has lots of power. I’m very impressed with this product great deal and will last for years to come.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Pam, we are glad to hear you are happy with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 20, 2024
Reviewer name: Scott T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

48“ x 18‘ pool with sand filter

Good quality, good filter. The only thing I added was a skimmer to the filter that I purchased at Leslie‘s pools supply.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Scott, thank you for your review! If you have any questions or issues regarding your pool: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Jun 23, 2024
Reviewer name: Steve H
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Value for HOT Summer fun!

We are loving our Best Way Pool 18’x48” It’s been a great purchase, but I would like an upgraded pump!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review of your pool set! We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to our team!

May 17, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Garbage. Should have paid attention to negative re

Cheap construction, weak pump, pool filled looks like it's going to topple, cover is a joke good luck getting it to stay on with out vise clamps. I'll be lucky if this lasts one season.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Mike, we are very sorry to hear that you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 9, 2023
Reviewer name: Half Pool
1 out of 5 stars
1 out of 5 stars review

Only got half a pool

Sams club only shipped one box of 2. Spent all morning on the phone. Can't figure out what went wrong. Terrible customer service from beginning to end. First time in over 10 years that I have been disappointed in sams.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we're sorry you have only received half of your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

Jun 23, 2024
Reviewer name: Jeneen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best way Power Steel above ground pool

Pool is great instructions need improving. The pump provided is not large enough for this size of pool. Also, the vacuum did not come with a hose or instructions on how to use. Other than those minor issues, the family loves the pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hi Jeneen, thank you for your honest review. We're sorry to hear you had a bit of trouble with your pump. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 15, 2025
Reviewer name: AJW
5 out of 5 stars
5 out of 5 stars review

Great Pool

I bought Pool Last May 2024. Great Pool, Easy to Assemble and Maintain. We used a sand Base leved and placed Extruded Polystyrene over sand. We stored Pool over the Winter and just re-assemblaled over the weekend. Easy breezy

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for your review! We love to hear that you have had a great experience with your pool set! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.