I bought this as a surprise for my family last year. Two adults had it up and filling within one day. We did purchase 2 - 3 tons of sand for under the pool. We also watched numerous videos on how to ensure that the pool is level while setting it up. That was extremely helpful in the set up process! I can't say enough positive things about this pool! It truly was an awesome purchase! If it holds up to my rowdy crew, it definitely gets a 5+ star review. The ladder could be improved to hold the weight of a "larger adult". The shipment (2 huge, heavy boxes) was a bit difficult for me ( a 150# female) to get into the garage after delivery. Those are the only 2 less than stellar comments I have about this pool. I did buy an upgrade for the filter/pump - something larger because of the constant use all summer long. I would 100 percent recommend buying this pool to anyone! I was disappointed that - had I waited to make the purchase - I could have bought it for the sale price instead! Thanks Sam's Club for carrying quality products at affordable prices for your members!

I have finished setting up the pool but it has not been used - if I feel like I need to update this review after more time, I absolutely will! In comparison to similar pools I have purchased in the past, this one's steel is much thinner than others. The connector pieces are not steel, they are plastic, which is also different than my previous experiences. However, this is the largest of these pools that I have purchased AND the cheapest, so I am not offended by these differences! You get what you pay for! The instructions do not contain words, only pictures. That is a challenge, even for me, someone who has done this multiple times! Even the instruction video is without words. Super weird. BUT, I did get it done....it was just harder than it had to be, especially for the filter system - that was DIFFICULT to figure out! Assembly can be completed as one person - I was able to get it all done by myself. The box that I was sent was missing some of the parts needed to assemble the ladder. That was a major bummer and Sam's was unable to provide JUST the missing parts. Because the pool and filter had already been assembled and filled, making it very hard to navigate a complete replacement, Sam's was able to find an alternate solution to make up for the missing ladder parts. I am satisfied with the solution that has been provided and don't blame Sam's for the circumstances.

Bought this pool on 2/17 and been trying to submit a warranty claim through the bestway website. It is an endless broken loop so you can't submit a warranty claim. My pump was broken outside of the box... it's a $188 pump and I cannot get a replacment. Please avoid this brand so you don't end up like me. Gonna have to buy a new pump..

The Pool itself is not bad. The Instructions, on the other hand, are HORRENDOUS!!!!!!! I bought this in Sam's Club, and the instructions in the box were for a European model, according to the Customer service person I talked to. The description states a 1500 gal Sand filter but wait, they supply these Polysphere balls in 2 bags, and you don't know how much to add since there is no size on the bag, and the instructions state to use 0.06 lbs of Polysphere balls. Customer service was not sure either, but they just said to put in as much to the line. The videos for the Flowmaster filter show parts that are NOT for the USA version. The Vaccum does not come with a connection tube or attachment to the filter, and there are no instructions for using it. The Vaccum has a quick connect fitting, the USA version does not use this feature. I upgraded the ladder to a more stable one. I would have given this a higher rating, but the instruction were THAT bad.

I have owned several different above-ground pools like this one for over 25 years from various companies and never had an issue with the pool frame or lining in under 5 years. I bought this pool last summer, and I was happy with it. I winterized the pool like I have with every other pool I have owned like this. Last month, I noticed that the intake valve area around the hole tore, and the pool has a 4-foot tear horizontally after 8 months of ownership. I am 2 months over the warranty for what is a manufacturing issue, so no replacement. I do plan on getting another one, probably from a different manufacturer. If you want a pool to last one summer, this is the pool. The pump cost is worth the price of the pool, so I don't regret the purchase. However, I do regret not reading the reviews before I bought it. I see this issue has happened with other people.

I was ready to give this a 4 or 5 star review but recent events are making this a 1 star. We put the pool together with no problems, but after filling the pool and using for a week we noticed two dents on the top frame rails. Since we didn't do anything to cause these dents I submitted a warranty claim. The claim was approved as a "one time exception" but in the response it was implied that we damaged the frame by pushing down or hitting it and it was not a manufacturing issue. Implying that we caused the damage is insulting and if light use caused these dents, then this is absolutely a manufacturing issue. The only way we can think that we ever hit the top rails is when using the pole skimmer, and that thing is so light weight and flimsy I'm not sure it could kill a fly. If we continue to have issues with the frame we will be getting a refund.

Over the years we have had several similar type pools from another manufacturer. We purchased this pool and have gotten 2 summers out of it. It has been set up and winterized per manufacturer instructions. After 2 summers, a few of the poles are rusted out at the bottom and is no longer usable. If you are looking at a pool for 1-2 summers, it's fine but nothing beyond that. Also, we did have to upgrade the pump as the included pump was not strong enough.

We moved in to help care for my father in law and we know that we are not going to be taking any more trips anytime soon so we purchased a pool to keep our kids busy. In less than 24 hours a pole was broken…our sons pretty rough so we blamed him for possibly kicking off of it……he swore he didn’t, but the way it was bent there was no other explanation…we drained the pool and ordered a replacement pole….yesterday our girls were in it and heard a weird noise….another pole completely bent….we refuse to spend another $46 and drain and refill it again….. our water bill’s already going to be high! Do not recommend this pool at all…..

Literally had the neighborhood kids help us put this up. The instructions are questionable, but a lot of the things are rather obvious. Like putting a kids' playhouse together. This has really worked out great! The pump works really well & as long as you put in some algeacide after heavy rains, the water stays very clear & clean. The vacuum it came with is laughable, but as long as you're cleaning it out regularly, it's whatever. I would absolutely recommend this if you have kids. It's really only about 3.5ft deep. Make sure you really, really flatten the land & get ALL roots & debris removed. Make a nice sand bed underneath it. The weight from the water will eventually find any missed roots & you'll feel them through the liner.

Bought this pool in July of 2023 and love it. The pump is better than I thought it would be. The cover is a great add-on. We attached it with clips to keep it place. It saves on choline and water evaporation. It keeps the leaves out. The ladder and accessories are adequate, but we have upgraded. No big deal. It's 103f plus, and the water temp is 90f. We bought a ground cover, and that is a recommendation I would suggest. Once we had level ground, it took all of 2 hours it set it up with water being added. We were swimming the next day.