We bought this in 2023. Previously, we had an Intext pool that had lasted many summers. day 3 we noticed we had a bent pool leg. I've spent from May of 2023 till today trying to purchase a replacement pool leg. Bestway customer service is a joke. The replacement legs are out of stock and they cannot tell me when or if ever they will be in stock. The Intext pool overall is a much better pool. Pay for what you get I guess. I'm about ready to throw this one in the trash and start over.

We bought this pool 2 years in a row. Last year was great untill we folded it up for winter and our dog chewed the liner. This year we ordered it again got it all set up and filled 6,100 GALLONS AND IT HAS A PINHOLE LEAK SOMEWHERE IN THE BOTTOM. I don't even know what to do at this point.

I bought this a few weeks back one of the boxes came all busted open the clear lid on the pump had a crack in it and the clamps that go on the hoses and the filter things that pop on inside the pool missing I don't recommend this pool we paid $540 after taxes and delivery not worth the headache or the money

I just purchased this pool in Feb. and didn’t get it put together until March. We are now in May, and the frame is already rusting. I was so excited to be upgrading my smaller pool this year to something with more space now that our kids are a little older. As far as space, the size of the pool is perfect for us with lots of room. The pump does not however have about pressure to circulate it and will have to be replaced in a year to which will cost just about as much as I paid for the pool all together that came with the pump. The ladder did not feel stable so we replaced it with stairs. I will definitely do my research next time. I spent over $500 on this setup just for two months later to have all of these issues.

We bought this pool less than a year ago. It was wonderful for the first summer. Easy to set up and maintain, especially since we had never owned a pool before. We drained it completely and stored it for the winter to minimize winter damage. When we took it out in the spring to clean and fill, we noticed there were holes in the bottom of the liner. Upon inspection, we found there were so many holes, we would not be able to patch it. Additionally, the sidewall was separating at the seams. I contacted Bestway for a warranty claim and received a denied claim because we were out of the warranty window. The warranty on this item is six months. Not even a full year. To make matters worse, the frame bent and I was told that the frame is considered part of the liner and they will not repair or replace. Please save your money and keep looking for a higher quality product. I wish we had.

Bought this pool on 2/17 and been trying to submit a warranty claim through the bestway website. It is an endless broken loop so you can't submit a warranty claim. My pump was broken outside of the box... it's a $188 pump and I cannot get a replacment. Please avoid this brand so you don't end up like me. Gonna have to buy a new pump..

This is our second season with this pool. No rips or leaks. The cover is a joke, you will need a better one. You need to level the ground with sand and put the pad down before you fill the pool. We have well water, and we didn't have any issues with orange water. This year we switched the filter from chlorine to salt water. Take care of it and you can get many years from this pool.

We really enjoyed the pool the short time it lasted. The liner tore near where the return jet is attached. It split on both sides about 10 inches. It's not repairable. I was so dissapointed. The pool is level. No reason for it, other than a faulty liner.

Bought this pool in July of 2023 and love it. The pump is better than I thought it would be. The cover is a great add-on. We attached it with clips to keep it place. It saves on choline and water evaporation. It keeps the leaves out. The ladder and accessories are adequate, but we have upgraded. No big deal. It's 103f plus, and the water temp is 90f. We bought a ground cover, and that is a recommendation I would suggest. Once we had level ground, it took all of 2 hours it set it up with water being added. We were swimming the next day.

The Pool itself is not bad. The Instructions, on the other hand, are HORRENDOUS!!!!!!! I bought this in Sam's Club, and the instructions in the box were for a European model, according to the Customer service person I talked to. The description states a 1500 gal Sand filter but wait, they supply these Polysphere balls in 2 bags, and you don't know how much to add since there is no size on the bag, and the instructions state to use 0.06 lbs of Polysphere balls. Customer service was not sure either, but they just said to put in as much to the line. The videos for the Flowmaster filter show parts that are NOT for the USA version. The Vaccum does not come with a connection tube or attachment to the filter, and there are no instructions for using it. The Vaccum has a quick connect fitting, the USA version does not use this feature. I upgraded the ladder to a more stable one. I would have given this a higher rating, but the instruction were THAT bad.