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Customer reviews for Bestway Power Steel 18’ x 48” Round Above Ground Pool Set for
Bestway Power Steel 18’ x 48” Round Above Ground Pool Set
4.1 out of 5 stars
stars
1,301 ratings612 reviews
  1. 5 stars65% (845)
  2. 4 stars12% (156)
  3. 3 stars6% (74)
  4. 2 stars5% (71)
  5. 1 star12% (155)

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Showing 91-100 of 612 reviews
Jul 23, 2023
Reviewer name: Digger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome package

This is absolutely the best bang for your buck. You can’t even touch a sand pump for half the price I paid for this on sale. Terrific job on Sams club and Bestway for putting this package together with a great price. I am having an issue with liner, it’s starting to pull up from the bottom where it came together during the manufacturing. I’m confident bestway will take care of it. Couldn’t be happier!

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 25, 2024
Reviewer name: Bill H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Can’t Beat It For the Price!

Not a bad product for the price. Didn’t want to spend a whole lot of money on something for the grandkids to splash around in. But since this item was on sale at the time we went for it. Of course the local Sam’s store was out of stock when we were ready to pull the trigger, we were able to order online, and with free delivery couldn’t beat it. Arrived in three days as promised. FYI this item is sold in one box at the store, but ships in 2 boxes when purchased online, make sure that your shipping confirmation say 2 boxes. Setup is pretty easy once you get your base ready. Instructions are not the best, but there are several good videos on YouTube. Swore up and down that I would never have another pool, but hey what are you going to do. Overall for the price I don’t think you can beat it.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Bill, thank you for taking the time to review your pool experience! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Apr 11, 2025
Reviewer name: Sams Shopper
3 out of 5 stars
3 out of 5 stars review

OK for a summer or 2

Over the years we have had several similar type pools from another manufacturer. We purchased this pool and have gotten 2 summers out of it. It has been set up and winterized per manufacturer instructions. After 2 summers, a few of the poles are rusted out at the bottom and is no longer usable. If you are looking at a pool for 1-2 summers, it's fine but nothing beyond that. Also, we did have to upgrade the pump as the included pump was not strong enough.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to share your feedback with us. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t quite get that with your pool set. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Jun 23, 2023
Reviewer name: Marvell64
3 out of 5 stars
3 out of 5 stars review

Not bad for the Money. You get what you pay for.

The Pool itself is not bad. The Instructions, on the other hand, are HORRENDOUS!!!!!!! I bought this in Sam's Club, and the instructions in the box were for a European model, according to the Customer service person I talked to. The description states a 1500 gal Sand filter but wait, they supply these Polysphere balls in 2 bags, and you don't know how much to add since there is no size on the bag, and the instructions state to use 0.06 lbs of Polysphere balls. Customer service was not sure either, but they just said to put in as much to the line. The videos for the Flowmaster filter show parts that are NOT for the USA version. The Vaccum does not come with a connection tube or attachment to the filter, and there are no instructions for using it. The Vaccum has a quick connect fitting, the USA version does not use this feature. I upgraded the ladder to a more stable one. I would have given this a higher rating, but the instruction were THAT bad.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, thank you for taking the time to write your review. We are sorry you expected some of these issues with your pool. If you have any further questions Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT.

Apr 18, 2023
Reviewer name: Bestway Pool
2 out of 5 stars
2 out of 5 stars review

Not worth the money!

Pool does not have a filter/skimmer basket so it has to be cleaned constantly. The pump doesn't have sufficient amperage to keep water moving so dirt/algae are an issue. We upgraded to a larger pump and still did not have success keeping it clean (yes, we treated it chemically and they're aren't any trees near the pool that would cause excess pollen). Very disappointing as the size of the pool is great for swimming.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello, we are sorry to hear that you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 8, 2024
Reviewer name: Erika
1 out of 5 stars
1 out of 5 stars review

Extremely disappointed

Used this pool for three months and took very good care of it following all directions and went above and beyond to ensure the liner did not weather or get any holes in it. I started filling it the other day and realized the poles are already rusting and I got about an inch of water in it before realizing it is leaking somewhere. I have tried to use food coloring to figure out where from but I cannot figure out where it is leaking. It is no longer under warranty even though the actual usage is less than 180 days. To replace the liner is $200 more than I paid for the whole pool. The description says the liner is durable for guarenteed use year after year. This is false advertising because I did nothing to damage the liner and wasted money on a pool that provided a couple months of fun. Also beware that the pool comes with no skimmer meaning you have to purchase one if you want any sort of filtration. Extremely disappointed with this purchase.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Erika, we are very sorry you are disappointed with your pool experience. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 18, 2024
Reviewer name: Jenn
3 out of 5 stars
3 out of 5 stars review

Good starter pool

This is our second season with this pool. No rips or leaks. The cover is a joke, you will need a better one. You need to level the ground with sand and put the pad down before you fill the pool. We have well water, and we didn't have any issues with orange water. This year we switched the filter from chlorine to salt water. Take care of it and you can get many years from this pool.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jenn, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Feb 19, 2025
Reviewer name: Bestway
3 out of 5 stars
3 out of 5 stars review

Liner tore after 5 months

We really enjoyed the pool the short time it lasted. The liner tore near where the return jet is attached. It split on both sides about 10 inches. It's not repairable. I was so dissapointed. The pool is level. No reason for it, other than a faulty liner.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!

May 30, 2024
Reviewer name: Jacob
2 out of 5 stars
2 out of 5 stars review

Coleman pool

We bought this pool 2 years in a row. Last year was great untill we folded it up for winter and our dog chewed the liner. This year we ordered it again got it all set up and filled 6,100 GALLONS AND IT HAS A PINHOLE LEAK SOMEWHERE IN THE BOTTOM. I don't even know what to do at this point.

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Hello Jacob, we are very sorry that your pool has a pin hole leak. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

May 28, 2024
Reviewer name: Edrow
4 out of 5 stars
4 out of 5 stars review

Good value

Nice pool for the price. It is a cheap filter with cheap hoses and connectors, but that should be expected with the price. It DOES require tools, paver stones, and more than 30 minutes to get up and going. About 30 minutes to stand the pool another hour to get it all set and filter hooked up. The instructions are complete crap... All in all, good pool for the money, just plan a full day and be patient. Cold beer helps... Just sayin'

Helpful?7CN4L3T3N4P417609763246
reply from Bestway USA

Thank you for taking the time to review your pool experience. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.