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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars
306 ratings306 reviews
  1. 5 stars80% (244)
  2. 4 stars10% (31)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (17)

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Showing 71-80 of 306 reviews
Sep 27, 2025
Steph
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We love our bespoke refrigerator. The filtered, refillable water container is great for quick water pouring and the two ice options have been great for entertaining and personal use. We especially love the large touch screen and voice activated smart screen.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
GM72
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Awesome fridge. No issues since delivery and install 6 months ago. Just replaced the first water filter this week. Easy to replace. The only thing that I think is a bit of an issue is the AI recognition. It recognizes most items but some you have to input manually. I don't use this feature much. Also, some of the apps are being discontinued. If they would allow more third-party apps, it would be better.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
TomS
5 out of 5 stars review

More than a fridge

[This review was collected as part of a promotion.] I never thought a fridge can be more than just a fridge. The AI camera function is a life saver when I am at the grocery store. The smart features like calendar and smart things make this fridge really the center of the family planning. From school activities to important anniversaries, everything is available in an instant. Smart things make the fridge the home control center I ever wanted. And yes, eggs stay fresh as well.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 30, 2025
MrWick
5 out of 5 stars review

Great features, Great color, Modern looking.

[This review was collected as part of a promotion.] Product is beautiful, I love the capacity. I Love the versatility of using the bottom right quadrant to set whatever temp you want for different occasions. The drink door is cool. The little piture of water for a fast glass poor so you don't have to wait for the stream when your really hungry. We don't really use the for flavoring water. The screen and control interface is cool and love the updates.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Mouse
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] This is a great refrigerator. Excellent cooling and lighting, long lasting filter, and super useful screen capability. Awesome for notes, shopping lists, holiday photos, and even to see who is at the door when you are in the kitchen with your hands full. Must have!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 15, 2025
Anonymous
4 out of 5 stars review

Nice refrigerator, but display lacks usefulness.

[This review was collected as part of a promotion.] Refrigerator is very modern as you would expect. The space is excellent even in the counter depth version. After a couple months, the best overall feature is beverage center with two kinds of ice and two means of getting water. The pitcher is a winning feature! The display is largely useless, but looks cool. The AI is really pointless… it’s a tool without a problem to solve. The other apps are pretty useless too. Who needs to stream tv to their fridge?? Everything it can do is already on your phone in a more convening form. Maybe Samsung really needs to sit down and think about what would actually add value to the consumer, not just dump the Android suite on it. Well, the display is attractive by candy, but the ones without it would be just as functional.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Chris
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Nov 1, 2025
John
1 out of 5 stars review

DON'T BUY SAMSUNG

I will NEVER buy a Samsung product again. The refrigerator we bought compressor went out only after 3 years. And don't get me started on the ice machine. They have replaced both parts at our expense and both failed and Samsung won't do anything to fixe it ( without us agreeing to pay for it again) The lady we just talked to on the phone was argumentative and rude, refusing to hear our side and sticking to the Samsung script. Beware!!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi John, We understand how you feel about your overall experience with the refrigerator and the customer service representative you spoke with. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227142) when you message us so our team can retrieve your information. Thank you. -Kimberly

Oct 29, 2025
RNM1455
4 out of 5 stars review

a feature pack refrigerator

[This review was collected as part of a promotion.] we love our fridge, plenty of space the 2 types of ice is great as we have 4 people some like the big cubes some like the smaller ice. the ai features are nice knowing whats in the fridge and whats not.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
MCRiff
5 out of 5 stars review

Best upgrade we've made in a long while

[This review was collected as part of a promotion.] This fridge was a great upgrade for the family. Plenty of room for meal prep and healthy food for the elite athletes in the family. Being able to seperate out the different types of food and change configuration of shelves was very good. The interface is great and family uses it as the sync'd family calendar. Son checks his schedule in the mornings when he's getting breakfast. Having everything tied into family applications and online ordering, make knowing when to replace water filter and having it auto order very seamless.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263