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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars
306 ratings306 reviews
  1. 5 stars80% (244)
  2. 4 stars10% (31)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (17)

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Showing 81-90 of 306 reviews
Sep 15, 2025
GM72
5 out of 5 stars review

Great Fridge!

[This review was collected as part of a promotion.] Awesome fridge. No issues since delivery and install 6 months ago. Just replaced the first water filter this week. Easy to replace. The only thing that I think is a bit of an issue is the AI recognition. It recognizes most items but some you have to input manually. I don't use this feature much. Also, some of the apps are being discontinued. If they would allow more third-party apps, it would be better.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Sep 22, 2025
Holly
1 out of 5 stars review

Samsung is a total waste of money!

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We strive to assist you anytime, Holly. We would like to speak directly with you to gain a deeper understanding of your thoughts on this experience, review your options, and address any other questions or concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150828678, to help our team locate your information when you message us. Have a great day. -John

Nov 2, 2025
Marquez Fam
5 out of 5 stars review

Family Favorite Smart Fridge

[This review was collected as part of a promotion.] Our Samsung refrigerator has been such a game-changer for our home! The capacity is incredible — it easily fits groceries for the whole family while keeping everything perfectly organized. I love the four-door configuration; it makes it so easy to separate snacks, drinks, and meal prep items. The Family Hub touchscreen interface is super intuitive and fun to use — I can make shopping lists, check what's inside, play music, or even manage my family's calendar all in one place. What really stands out is the smart technology and customization. I can adjust temperature zones, set reminders, and personalize the display to fit our family's needs. It's sleek, efficient, and feels like a piece of modern home tech that actually makes everyday life easier. Absolutely worth it!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Chris
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Mouse
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] This is a great refrigerator. Excellent cooling and lighting, long lasting filter, and super useful screen capability. Awesome for notes, shopping lists, holiday photos, and even to see who is at the door when you are in the kitchen with your hands full. Must have!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 6, 2025
PEllis
5 out of 5 stars review

Love my Bespoke 4 door flex

[This review was collected as part of a promotion.] I love my Bespoke refrigerator, has lots of room, plenty of containers in refrigerator and freezer, the screen is amazing. I love that I can get the glass covers for the doors. Have no complaints and had it for almost 1 yr.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Marco
5 out of 5 stars review

Smart, Stylish, and Super Convenient refrigerator!

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke AI 4-Door Flex refrigerator. It's not just a fridge—it's a smart hub for the kitchen. The customizable panels gave my kitchen a modern, personalized look, and the Family Hub touchscreen is incredibly useful. I use it to stream music, check recipes, and even leave notes for the family. The internal cameras are surprisingly accurate—they recognize most of the food I put in and help me keep track of what's inside without opening the door. The FlexZone drawer is a lifesaver when I need extra fridge space or want to switch it to a freezer. The auto-open doors and Beverage Center are thoughtful touches that make everyday use easier. Plus, the dual ice maker gives me both regular cubes and nugget-style ice, which is a hit with guests. If you're looking for a high-end fridge that blends smart features with beautiful design, this is it. I highly recommend!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Nov 1, 2025
John
1 out of 5 stars review

DON'T BUY SAMSUNG

I will NEVER buy a Samsung product again. The refrigerator we bought compressor went out only after 3 years. And don't get me started on the ice machine. They have replaced both parts at our expense and both failed and Samsung won't do anything to fixe it ( without us agreeing to pay for it again) The lady we just talked to on the phone was argumentative and rude, refusing to hear our side and sticking to the Samsung script. Beware!!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi John, We understand how you feel about your overall experience with the refrigerator and the customer service representative you spoke with. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151227142) when you message us so our team can retrieve your information. Thank you. -Kimberly

Oct 6, 2025
Raja
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this refrigerator has a wonderful feature and technology, lots of compartments, capacity very salient to configure arrange or customize its hardware and software. Can connect with another computer by an interface I Love this. I will surlily buy another and also recommend others.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
MCRiff
5 out of 5 stars review

Best upgrade we've made in a long while

[This review was collected as part of a promotion.] This fridge was a great upgrade for the family. Plenty of room for meal prep and healthy food for the elite athletes in the family. Being able to seperate out the different types of food and change configuration of shelves was very good. The interface is great and family uses it as the sync'd family calendar. Son checks his schedule in the mornings when he's getting breakfast. Having everything tied into family applications and online ordering, make knowing when to replace water filter and having it auto order very seamless.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263