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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.5 out of 5 stars
stars
333 ratings333 reviews
  1. 5 stars79% (262)
  2. 4 stars11% (36)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (21)

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Showing 1-10 of 333 reviews
Sep 22, 2026
Reviewer name: Smartypants124
5 out of 5 stars
5 out of 5 stars review

Very Smart Fridge!

[This review was collected as part of a promotion.] This beautiful refrigerator has changeable panels, a smart 32 inch family hub screen that can help with recipes, recognize what's in my fridge so I don't waste food, listen to music, check my security cameras, etc. I love the auto open doors and beverage center as well.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Aug 17, 2026
Reviewer name: relinaxoxo
5 out of 5 stars
5 out of 5 stars review

My favorite fridge line

[This review was collected as part of a promotion.] I love this smart fridge. My mom watches the news on it every morning and plays Spotify. So many cool options and even lets us know what items have been placed inside or what needs to be restocked. There's a lot of apps you can download and lots more fun stuff you can do, haven't discovered everything yet. My family would buy it again in the future for sure, love everything Samsung.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

A genuine upgrade to daily kitchen life.

[This review was collected as part of a promotion.] One year in and I still love this fridge I've had my Bespoke AI 4-Door Flex for about a year now, and it's honestly changed how I move through my kitchen. Accessibility: My favorite thing, hands down, is the touch-open door. No handle-grabbing needed — my hands are usually full anyway, so being able to just nudge it open is such a small thing that makes a big difference every single day. Recognition: The AI Vision Inside is such a nice touch too — I can actually see what's in there without opening the door and losing all the cold air. It's saved me from buying duplicates more than once. Performance & Consistency: A year of daily use and it's held up beautifully — everything stays cold and consistent, no weird warm spots or freezer burn surprises. It just quietly does its job. Ergonomics: The FlexZone drawer has been genuinely useful for how we actually shop and cook, switching between fridge and freezer space as needed. The real surprise, though? The Family Hub screen. I didn't expect to use it as much as I do — I play music while cooking, catch the news, check the calendar, and my favorite part: it cycles through a slideshow of photos from my albums. Coming into the kitchen to a sweet memory pop up on the fridge screen genuinely makes me smile. A year later, still one of my favorite appliance purchases.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 8, 2026
Reviewer name: FridgeRus
5 out of 5 stars
5 out of 5 stars review

Super Smart Fridge!

[This review was collected as part of a promotion.] This smart AI fridge is very responsive and helpful in accessing and managing all of my smart devices in the house. I can control the temperature of each compartment including the very useful flex drawer. There is a built in filter so the fridge allows stays cool and air flows evenly without needing baking soda to stay fresh. The beautiful white glass panels really pop. Highly recommend!

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 8, 2026
Reviewer name: cguerra
5 out of 5 stars
5 out of 5 stars review

Great, intuitive smart fridge!

[This review was collected as part of a promotion.] The Bespoke AI 4-Door Flex refrigerator seriously outperforms my old fridge in terms of cooling, ice making, and overall smart functionality. The shelves are massive and provide plenty of room for organization.. The smart interface is super intuitive and helps me keep track of what's in my fridge.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 8, 2026
Reviewer name: Josh W
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] This refridgerator cools very quickly. The AI tools are great, once you take the time to learn them, its really helpful for keeping only fresh food. Also I love the 2 different ice machine, you can make both mini and large ice cubes which is great. Overall its easy to use and is accessible for kids too.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 22, 2026
Reviewer name: bdsouza
4 out of 5 stars
4 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] Overall great looking refrigerator with the large front screen. The AI functionalities are great as well as it deducts and keeps a track on the contents int he fridge. Cooling and capacity is good as well.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 18, 2026
Reviewer name: Ron2P
4 out of 5 stars
4 out of 5 stars review

Good Refrigerator

[This review was collected as part of a promotion.] Beapoke 4 door refrigerator is amazing, easy accessible and tons of space for food. Auto door and AI feature is amazing. I gave four stars as I believe Samsung refrigerator don't last for long time as do it before.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Sep 8, 2026
Reviewer name: joey322534
4 out of 5 stars
4 out of 5 stars review

like it

[This review was collected as part of a promotion.] Really like the sensor door openers and the water being behind the door instead on the front of the door. has a nice slick appearance. Calendar on the screen is very helpful tracking everyone's daily schedule at your fingertips. Have read reviews that the ice isn't fast enough but I have had no problem with that. Only downside is it does get a lot of fingerprints on both the screen door and the regular doors. I do have to clean it daily.

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
Aug 23, 2026
Reviewer name: Pearl
1 out of 5 stars
1 out of 5 stars review

Buyer beware!!

Do not buy this product!! The ice maker will go out on you!!! The repairman has been out 5 times and it still makes ZERO ice! I try to call Samsung and the phone line automatically disconnects every time. I leave messages on the Chat and no one calls back!

Review from Samsung US
Helpful?5B34NAOZUBUQ17562654263
reply from Samsung

Hi Pearl, We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair process. We'd like to learn more about the repair history and see how we can further assist. When convenient, there are a few other ways we can be contacted for prompt support: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport Geraldine Samsung Care