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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars
306 ratings306 reviews
  1. 5 stars80% (244)
  2. 4 stars10% (31)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (17)

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Showing 21-30 of 306 reviews
Dec 19, 2025
Mnaz
5 out of 5 stars review

Good refrigerator

[This review was collected as part of a promotion.] I've been using this refrigerator for over a year now and so far everything is working great. Replacing the filters is easy. I only had one problem: the display froze twice. Luckily, I was able to easily reset it using the button on the top of the door.

Review from Samsung US
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Mar 25, 2026
Grofm
5 out of 5 stars review

Samsung is a good partner and makes a great fridge

[This review was collected as part of a promotion.] Beautiful and useful display screen; improved Bixby (esp for keeping handy multiple timers going while cooking meals). Plenty of ice in 2 sizes, and easy access to water pitcher and dispenser. Durable surface that is replaceable in different textures/colors if damaged or if kitchen decor changes. We had a prior version of this same fridge which had problems with the ice box, and Samsung helped us get this new fridge -- they were a great partner who stood by us over the years, first repairing and then finally helping us replace the fridge for this improved unit.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 25, 2026
JackT
5 out of 5 stars review

A Smart, Powerful, and Well-Built Refrigerator

[This review was collected as part of a promotion.] I have been using the Samsung Bespoke AI 4-Door Flex Refrigerator and it has been a solid product overall. The build quality feels premium and the design is modern and customizable, which makes it a great fit for a contemporary kitchen. One of the biggest highlights is how rich it is in features. The AI powered capabilities make everyday use more convenient, and the smart connectivity adds a nice level of control. Features like the Beverage Center, AutoFill water pitcher, and flexible storage compartments are very practical and easy to use. In terms of performance, it works great. The cooling is consistent, and the multiple compartments help keep food fresh for longer. The ability to switch certain sections between fridge and freezer is especially useful depending on your needs. Overall, this is a well designed and feature packed refrigerator that performs reliably. It is a great choice if you are looking for something modern, smart, and dependable for your home.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 25, 2026
AfL0r3z
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I didn't think I'd ever be excited about a fridge, but this one changed that. The AI tracks what's inside so you stop buying stuff you already have, the FlexZone switches between fridge and freezer whenever you need it, and the self-filling water pitcher is one of those things you didn't know you needed. The SmartThings integration is a bonus — it connects seamlessly with your other Samsung devices and TVs, so everything just works together. Looks great in the kitchen too. Highly recommend.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 25, 2026
Stram
5 out of 5 stars review

Great Space!!

[This review was collected as part of a promotion.] Perfect amount of room for everything that is needed for a family of four. If extra room is needed it goes in the other fridge. Everything on the hub is great but would like to be able to download apps that I would like to have

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Dec 16, 2025
Tom7312
5 out of 5 stars review

Great fridge, better fridge and freezer combo

I've had this refrigerator for a while now, and it's been a great product. The overall capacity is excellent. I originally thought the 4-door design might offer less usable space compared to a traditional French-door or pull-out freezer layout, but this is actually the largest fridge I've ever owned in terms of usable storage. The Flex compartment is a fantastic feature. While it can be used multiple ways, I personally use it 100% as a freezer, and it's been perfect for that. The layout makes everything easy to organize and access without digging through crowded shelves. I don't really use the inside cameras, but they're there if you want them. The Smart Hub on the door, however, has been very useful and integrates well into daily use. I also really like having two types of ice, which is something I didn't realize I'd appreciate as much as I do. I was initially unsure about not having an external water dispenser, but it has actually worked out great. It keeps the design clean, and I don't have to worry about mold or maintenance issues that can come with traditional external dispensers. Overall, this is a well-designed, spacious, and thoughtfully built refrigerator that has exceeded my expectations. Highly recommended.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 25, 2026
David
5 out of 5 stars review

Super Convinient

[This review was collected as part of a promotion.] I really like the refrigerator; its smart feature is really good with the screen and connect to multiple devices and services as well it will make life easy with its smart cooling system is very flexible and efficient different portion like refrigeration and freezing section of it and even its fully loaded inside with most of the items and it's so big to have most of the useful items and screen size is good

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 25, 2026
No1NmyBook
5 out of 5 stars review

Love, Love, Love

[This review was collected as part of a promotion.] So happy we decided on this refrigerator. It has so many wonderful features. My favorites are having my recipes readily available, the built-in timer, the ability to display pictures, and even catching up on the news right from the screen. The automatic water pitcher and the little ice feature are fantastic. We also love the Flex Zone - we keep it on the chiller setting for all of our drinks, and it works perfectly. We moved 2 years ago and had to leave our other one behind, but that is the one we went running to whenever we purchased a new one for our newly built home!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Dec 20, 2025
56433
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] When shopping for a new refrigerator i looked at many different brands and ultimately decided on Samsung flex with family hub. I absolutely love it! It has so much room and features. It makes two different types of ice which is great for my family and is our favorite appliance.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jan 15, 2026
Kmtrumbley
1 out of 5 stars review

Worst Experience EVER

I had a Samsung representative order this model for me in white as I was inquiring about wanting this model, but in all black. She then informed me about being able to order the panels as replacements. They had a promotion where you could receive the panels for FREE! She even helped me pick out the FOUR panels that I would add to my cart. Only to find out that you CANNOT replace the panel that has the AI screen. Now we are past the return/exchange window, and I have the ugliest refrigerator in my beautiful new kitchen. I'll NEVER do business with Samsung again. They offered me a $100 promotional code to "make it right"...This after literally 5 hours of being transferred to and from the same people to remedy their order mistake!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We understand how you feel about the representative failing to set your proper expectations about the panel of the AI screen not being customizable. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other issues you may have.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151848213 so our team can pull up your information when you message us. Have a great day. -John