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Customer reviews for Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub for
Samsung 29 cu. ft. Bespoke 4-Door Flex Full Depth Refrigerator w/ AI Family Hub
4.6 out of 5 stars
stars289 ratings289 reviews
  1. 5 stars80% (232)
  2. 4 stars10% (30)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (15)

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Showing 61-70 of 289 reviews
Sep 15, 2025
Ryyy
2 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Screen is always turning off and not turning back on. I'm having to pull refrigerator out to unplug it. Happens weekly sometimes more than once in a week. I wouldn't recommend it. Just get a regular refrigerator

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator screen that is turning blank; kindly choose the one that matches, watch the video, and click the embedded words. Refrigerator panel or Family Hub screen is blank or not responding. https://www.samsung.com/us/support/troubleshooting/TSG01202605/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150738861) to help our team pull up your information when you message us. Thank you. -Ricardo

Dec 20, 2025
56433
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] When shopping for a new refrigerator i looked at many different brands and ultimately decided on Samsung flex with family hub. I absolutely love it! It has so much room and features. It makes two different types of ice which is great for my family and is our favorite appliance.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Jan 15, 2026
Kmtrumbley
1 out of 5 stars review

Worst Experience EVER

I had a Samsung representative order this model for me in white as I was inquiring about wanting this model, but in all black. She then informed me about being able to order the panels as replacements. They had a promotion where you could receive the panels for FREE! She even helped me pick out the FOUR panels that I would add to my cart. Only to find out that you CANNOT replace the panel that has the AI screen. Now we are past the return/exchange window, and I have the ugliest refrigerator in my beautiful new kitchen. I'll NEVER do business with Samsung again. They offered me a $100 promotional code to "make it right"...This after literally 5 hours of being transferred to and from the same people to remedy their order mistake!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
reply from SEA Care

Hi there, We understand how you feel about the representative failing to set your proper expectations about the panel of the AI screen not being customizable. We would like to have a direct conversation with you to hear about your overall impressions of this experience and address any other issues you may have.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151848213 so our team can pull up your information when you message us. Have a great day. -John

Oct 6, 2025
Kccobra
5 out of 5 stars review

Amazing refrigerator with all the tech

[This review was collected as part of a promotion.] This ia amazing to have. The capacity is unreal and the cooling configurations are even more amazing. You can shut off the ice makers and convert to deep freeze or more 34 degree storage. The touch screen is amazing and the tech that supports it is just like a touch pad. You want get more storage compartments than this.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Mouse
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] This is a great refrigerator. Excellent cooling and lighting, long lasting filter, and super useful screen capability. Awesome for notes, shopping lists, holiday photos, and even to see who is at the door when you are in the kitchen with your hands full. Must have!!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 28, 2025
Chris
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 29, 2025
KBCuse
5 out of 5 stars review

Love the features and technology!

[This review was collected as part of a promotion.] This refrigerator delivers all promises. I love the double freezer doors on the bottom and ice makers. I don't miss the depth of a full size. The technology and feature are simple outstanding! Love it!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Nov 2, 2025
Marquez Fam
5 out of 5 stars review

Family Favorite Smart Fridge

[This review was collected as part of a promotion.] Our Samsung refrigerator has been such a game-changer for our home! The capacity is incredible — it easily fits groceries for the whole family while keeping everything perfectly organized. I love the four-door configuration; it makes it so easy to separate snacks, drinks, and meal prep items. The Family Hub touchscreen interface is super intuitive and fun to use — I can make shopping lists, check what's inside, play music, or even manage my family's calendar all in one place. What really stands out is the smart technology and customization. I can adjust temperature zones, set reminders, and personalize the display to fit our family's needs. It's sleek, efficient, and feels like a piece of modern home tech that actually makes everyday life easier. Absolutely worth it!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Oct 6, 2025
Chris6362
5 out of 5 stars review

Bespoke 4-Dr Flex Fridge with AI Family Hub

[This review was collected as part of a promotion.] Great refrigerator! The shelf configuration options maximize capacity inside both the fridge and the freezer. Two ice cube sizes and two water dispensing choices provide options for everyone. The Family Hub keeps all of our calendars organized and is a great visual for planning future appointments. Love this fridge!

Review from Samsung US
Helpful?2V37REY8OI1H17562654263
Mar 2, 2026
Z Manor
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Excellent product, very easy to use once you get your account setup for the hub. Really like the features and excellent use of space.

Review from Samsung US
Helpful?2V37REY8OI1H17562654263