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Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars311 ratings311 reviews
  1. 5 stars81% (251)
  2. 4 stars10% (32)
  3. 3 stars2% (7)
  4. 2 stars2% (5)
  5. 1 star5% (16)

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Showing 81-90 of 311 reviews
Oct 28, 2025
Kareem
4 out of 5 stars review

Good but can be better

[This review was collected as part of a promotion.] It is lacking in apps...i should be able to add more apps. Ai could be a bit better. In terms of recognizing things being added or taken out the refrigerator

Review from Samsung US
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Dec 20, 2025
Shirley
5 out of 5 stars review

Bespoke refrigerator

[This review was collected as part of a promotion.] I love my new bespoke flex refrigerator. Beverage center woth the water pitcher it the best ever!

Review from Samsung US
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Sep 24, 2025
FafaK
5 out of 5 stars review

4 Door Flex Refrigerator

[This review was collected as part of a promotion.] Very stylish and a lot of room inside - Water dispenser is amazing , Absolutely wonderful design . all family like it.

Review from Samsung US
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Dec 21, 2025
Jrawli55
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Awesome fridge. Connects to samsung food making r3ading recipes a lot easier. Large size. Looks great

Review from Samsung US
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Dec 30, 2025
Pchinch
5 out of 5 stars review

Sleek Design and Excellent Performance

Excellent refrigerator with a sleek, modern design. The counter-depth fit gives a built-in look, and the interior space is well organized and spacious. Very quiet with great cooling performance.

Review from Samsung Canada
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Dec 12, 2025
Always shop !!
5 out of 5 stars review

Ice maker, organizeing easy

We have the bespoke quad refrigerator and it is the best refrigerator we have ever had! So easy to organize and we love the fridge / freezer that can be changed. The ice maker is amazing use it all the time! Also iPad on front is great!

Review from Samsung Canada
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Jun 19, 2025
Bespoke fridge user
3 out of 5 stars review

Some good, some not, but overall I like it.

[This review was collected as part of a promotion.] Having a digital shopping list that I can access from fridge and phone is very handy. We keep the family calendar front and center by having it on the home screen. Wish there were available color panels though. Very sad that I can no longer modify my colors. Also, the AI bit is useless.

Review from Samsung US
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reply from Samsung Care

Hello, We appreciate the review about the refrigerator. Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Sep 5, 2025
Lexi
1 out of 5 stars review

It’s a nice expensive Refrigerator (but)

We had the first Samsung Refrigerator in 2017 and a short while after the ice maker broke replaced it twice in 3 years Got a second Samsung late 2020 and ice maker broke a short while after that replaced it a couple times again in 2024 the freezer stopped working called customer service and it’s not covered plus if it is you have to pay the service man yourself… we would never buy a Samsung Refrigerator again not because we would have to pay the repair man but because they cost a arm and a leg Ang constantly break

Review from Samsung US
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reply from SEA Care

Lexi, we strive to assist you at any time. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review alternative options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150643077, to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025
KimF
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] No issues so far! We bought our fridge a few months ago and love it so far. We got the extended warranty with it which we usually never do; but with all things being manufactured so poorly these days, we decided it was wise. Praying it continues to perform as expected for MANY years to come.

Review from Samsung US
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Sep 15, 2025
alfability
5 out of 5 stars review

Tons of usable space

[This review was collected as part of a promotion.] We had heard mixed reviews on some of Samsungs past refrigerators, but after doing some thorough research on the redesigned mechanicals and talking to some friends who had a similar Samsung fridge, we bought ours and I'm so glad we did. The layout is well thought out and functional. Not having ice on the door a small inconvenience, but it's worth it to increase reliability.

Review from Samsung US
Helpful?2EG2FJ1ZKWHG17562620026