Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub for
Samsung 23 cu. ft. Bespoke 4-Door Flex Counter Depth w/ AI Family Hub
4.6 out of 5 stars
stars
350 ratings350 reviews
  1. 5 stars80% (281)
  2. 4 stars10% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star6% (20)

Member photos

  • +298 images
Sort by |
Showing 81-90 of 350 reviews
Dec 20, 2025
Reviewer name: 56433
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] When shopping for a new refrigerator i looked at many different brands and ultimately decided on Samsung flex with family hub. I absolutely love it! It has so much room and features. It makes two different types of ice which is great for my family and is our favorite appliance.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Oct 6, 2025
Reviewer name: Mzstacey
5 out of 5 stars
5 out of 5 stars review

I love technology

[This review was collected as part of a promotion.] I love everything about this refrigerator I love the space inside . I love how I can see my food cook on the refrigerator from my bespoke smart range I love to watch recipes on the screen it has I love the beverage center my water jug refills itself and I like how the ice is so crunchy

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Jan 12, 2026
Reviewer name: smitli
5 out of 5 stars
5 out of 5 stars review

Beautiful design and AI generated apps

[This review was collected as part of a promotion.] Great refrigerator with amazing design and display and on seeing in our kitchen all of our friends got attracted and they also ordered this one exactly like our . Love how we can operate with app from our phone.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Oct 29, 2025
Reviewer name: KBCuse
5 out of 5 stars
5 out of 5 stars review

Love the features and technology!

[This review was collected as part of a promotion.] This refrigerator delivers all promises. I love the double freezer doors on the bottom and ice makers. I don't miss the depth of a full size. The technology and feature are simple outstanding! Love it!

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Dec 19, 2025
Reviewer name: RSL1
4 out of 5 stars
4 out of 5 stars review

Great options on this fridge

[This review was collected as part of a promotion.] Great fridge with lots of thoughtful features built in. If you are a Google tablet person this will be a breeze to set up all the apps and tech. Lots of space and love the freezer drawers. Make sure fridge is level or auto open doors will not work properly. Love this feature but a little challenging to get it to work correctly.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Nov 25, 2025
Reviewer name: Venkata
5 out of 5 stars
5 out of 5 stars review

Hi Tech for the Common Man

Over the last 4 months, we enjoyed the fridge and its 4 door configuration with great operational ease. The children thoroughly enjoy the display and love sketching on the screen. I personally love the camera idea to keep an eye on "WHAT GETS IN and WHAT GETS OUT". The right capacity and dimensions to make our open kitchen elegant and alive !!! Thanks Samsung for making such hi-tech appliances.

Review from Samsung Canada
Helpful?3HAMWZ5T15TC17562620026
Sep 22, 2025
Reviewer name: Holly
1 out of 5 stars
1 out of 5 stars review

Samsung is a total waste of money!

I am so disappointed in Samsung! I didn’t realize such a beautiful work of art was junk. I purchased a refrigerator just like this one 10/24/19. A few months after buying it I had to get the ice maker replaced. Thankfully they paid to replace it. For some reason the cubed ice came out crushed but I didn’t care. A few years later the ice machine stopped working again. When I asked for a repair through Samsung they asked for the receipt. I said you have the receipt from the last time I got it repaired, they said they had no record of me getting the ice maker repaired. They eventually helped pay for the repair of the ice machine for the second time. 6 months later now my freezer has stopped working. The refrigerator is 5 years, 9 months old and it stopped working. I have to unplug it every two days to get the refrigerator to cool back down. It reads that it’s at 37 degrees but when I reboot it, it says it’s at 46 degrees, 54 degrees! Thankfully I still have my GE refrigerator in the garage. We’ve had it for 21 years and replaced it because the ice machine stopped working. So the GE still works fine after 21 years. The Samsung doesn’t work after 5.5 years! I will never buy Samsung again! The repairman said it’s got a leak. He said he’d replace the compressor because of the 10 year warranty. Would have to put in a UV dryer to pinpoint the leak. Those 2 would cost at least a $1000 with Samsung paying for the compressor. If they pinpoint the leak then they’d have to buy that part and replace it. I wish I knew this before I purchased Samsung!!!! Btw, the repairman said he buys GE! Definitely buying GE from here out!

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
reply from SEA Care

Hi there, We strive to assist you anytime, Holly. We would like to speak directly with you to gain a deeper understanding of your thoughts on this experience, review your options, and address any other questions or concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150828678, to help our team locate your information when you message us. Have a great day. -John

Oct 6, 2025
Reviewer name: Raja
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this refrigerator has a wonderful feature and technology, lots of compartments, capacity very salient to configure arrange or customize its hardware and software. Can connect with another computer by an interface I Love this. I will surlily buy another and also recommend others.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Oct 28, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Samsung AI Fridge

[This review was collected as part of a promotion.] My Samsung refrigerator is fantastic! I love both its design and functionality. I was impressed the moment I saw it being installed. My family enjoys using this fridge, especially the AI assistant feature. I would definitely recommend it to my friends and family.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026
Oct 6, 2025
Reviewer name: PEllis
5 out of 5 stars
5 out of 5 stars review

Love my Bespoke 4 door flex

[This review was collected as part of a promotion.] I love my Bespoke refrigerator, has lots of room, plenty of containers in refrigerator and freezer, the screen is amazing. I love that I can get the glass covers for the doors. Have no complaints and had it for almost 1 yr.

Review from Samsung US
Helpful?3HAMWZ5T15TC17562620026