We love our 4-door flex refrigerator with the large screen. Having Alexa & Bixbe answer all our questions, internet, artwork, etc ... is a treat! Just one persistent problem: while the fridge and microwave always remain on internet (Family Hub), the range does not lock on to the wifi and when it rarely does it only holds a few seconds.

I've had the 36” 23 cu.ft. Bespoke AI Counter Depth 4-Door Flex fridge for a while now, and overall it's been a really solid upgrade for my kitchen. The first thing that stands out is the screen on the front. It's actually way more useful than I expected—feels like a smart hub instead of just a gimmick. I like being able to check things quickly and use it for little everyday stuff. The water system is another highlight. The pull-out jug is honestly one of those features you don't think you'll care about until you use it all the time. It's super convenient and feels cleaner and easier than a standard dispenser. Inside, the space is great. It's surprisingly roomy for a counter-depth fridge, and the layout makes it easy to keep things organized without feeling cramped. If I had to pick something I wish was better, it would just be the screen customization. I wish you could add a few more widgets or personalize it a bit more. That's really my only complaint, and even that is pretty minor. Overall, I'd give it a 4.5 out of 5. It looks great, works even better, and the small limitations don't take away from how good it is day to day.

[This review was collected as part of a promotion.] We purchased the Samsung Bespoke AI 4-Door Flex with Beverage Center as it has a sleek and modern design, glass panels, a beverage center with an auto-fill pitcher. The dual ice makers with two sizes of ice was the selling point that sold us. We really appreciate the super spacious interior, particularly the flexibility of being able to change sections from refrigerator to freezer. Overall, this refrigerator with its large touchscreen and AI camera that keeps track of what you put in and take out of the refrigerator has been a good purchase and we definitely recommend it.

[This review was collected as part of a promotion.] Having spent some serious time looking at how this fits into a busy kitchen, the Samsung Bespoke 4-Door Flex with AI Family Hub+ genuinely changes the daily rhythm for a family. The massive 32-inch screen acts as the ultimate digital command center, making it incredibly easy to sync the kids' hectic school and sports calendars or pull up a recipe while prepping dinner. The layout is brilliant—having the flexible lower-right quadrant means you can easily swap it to extra fridge space when you're hosting or stocking up on fresh groceries. The hidden beverage center is another daily win, keeping the exterior looking sleek while delivering a constant supply of dual ice types and a self-refilling water pitcher. The heavily advertised AI "Vision Inside" cameras feel a bit more like a cool party trick than a seamless tool; they frequently mislabel groceries, so you can't completely rely on the fridge to track your inventory for you but hopefully this gets fixed with the new Gemini update. Ultimately, if your family thrives on smart home integration and you want a stunning, flexible centerpiece for the kitchen, it's a fantastic upgrade—just know that you're buying it for the stellar layout, the screen, and the beverage station rather than the AI grocery tracking.

[This review was collected as part of a promotion.] I've been using this refrigerator for the last six months, and it has performed exceptionally well. The build quality feels sturdy and premium, while the feature set has been impressive. From the flexible storage options to smart features like AI Family Hub™+ and AI Vision Inside, everything has worked seamlessly and met expectations. It has been a reliable addition to my kitchen, and I'm very happy with its overall performance.”

Good product and easy to use. Plenty space to put vegetables and drink. Can use white board to put note. Can connect wifi to watch YouTube while cooking. Cold filter water ready for drink anytime. Samsung will replace a new product if defective or not working.

[This review was collected as part of a promotion.] We have multiple Samsung products. We use the smart things app to give us the flexibility to turn on and off the products we have. Our refrigerator has great capacity for a family of four. The screen on the refrigerator helps me start the day right by displaying my calendar first thing in the morning, Our Refrigerator monitors our filter so we know when to change it with out guessing. Extremely efficient.

Its not that smart. You dont have the ability to change the screen settings for display time out to save energy. Ive been manually sliding down the screen to turn it off after every use to turn off the screen because otherwise it stays on for like 5 minutes with no activity. It automatically turns on every time you open the door or beverage center. We drink a lot so its constantly turnint on. My electricity usage is already double what it was last month with a dif Samsung fridge. The photos aren't loading. Touching the screen leaves finger prints everywhere. The ai camera doesnt recognize anything and you have to constantly name everything yourself. Hopefully they give it an update so we can set a timer for screen display. Id like it to turn off after 30 seconds of no activity.

I cannot recommend this fridge for future buyers. I have had it for two years now and am averaging at least one leak repair a year pertaining to the ice maker and water piping. Luckily it started leaking under the warranty the first time around but yet again this fridge has developed a leak in and around the ice maker. The “AI” is rudimentary at best and more of a waste of time. The computer portion of the fridge is no smarter than a tablet. I would not buy at all if I were you.

This product was installed by our builder in the house we purchased. We were worried that the screen would simply be a gimmick and be the first thing to give out, so much so that we negotiated an additional warranty from the builder to cover the appliances. Well here are we just over a year later and guess what, the screen and hub now requires replacing and we are JUST out of warranty and being told that its going to cost 40% of the cost of the fridge to replace the screen. Totally a gimmick, unreliable and we can not recommend buying this product! Stay away!